My Airport extreme light is solid amber

The light will not turn greeb

Pull the power cable from the back of the AirPort Extreme
Let the Extreme rest for 15-20 minutes
Hold in the reset button on the back of the AirPort Extreme and keep holding it for an additional 7-8 seconds while you simultaneously plug the power back in to the Extreme.
Release the reset button after the hold period and allow 30 seconds for the Extreme to display a slow blinking amber light.
If you try this a few times and the light remains solid amber after the reset, your Extreme unfortunately has an internal electrical problem and it will likely need to be replaced, since Apple does not offer repairs.

Similar Messages

  • Airport Extreme reverts to solid amber

    I have two airport extremes, both connected via ethernet to a router, which is connected to a cable modem.  All of the cables are new cat5e cables.  The airports both run the same wifi.  Normally this works great - both airports are up and running and we have great connectivity.
    Once or twice a day, every day, I'll look at one of the airports and it is solid amber.  I don't know how long it's been that way - it happens when I'm not looking.  Pulling the power for a few seconds and plugging it back in solves the problem.
    The issue I need help with is:  what could be happening that puts the airport into that state, such that it cannot recover on its own?

    Hi,
    Thanks for your reply.
    Well, you may have discovered the answer for me also.
    I have a Netgear Router in my Mix which looks like this:
    FIOS CABLE>FIOS ROUTER (DHCP OFF)>Netgear ROUTER (DHCP ON)>Airport EX4thGEN MAIN conected to WAN.
    These devices are hard wired through ethernet.
    To them I add the REMOTE EX4thGEN extending wireless network created by MAIN EX4thGEN which has the internet through it's WAN port, and DHCP from the NetGear Router.
    DId anyone say why you had to remove the Belkin Router? I'd love to know the "WHY" of this.
    I just got FIOS about 3 weeks ago, and prior to that my setup performed very well.
    Right now 90% of the office is CAT6E hardwired ethernet, and the Airports only serve 2 remote computers, one laptop and 1 music sharing iMac.
    At the time of the FIOS upgrade, I decided to update the firmware in both the the Airports, and ever since it's been a struggle with the going amber issue.
    If I remove the Router I am going to have to add an Ethernet switch, and then have the Airport be the DHCP Server - NAT Addressing device.
    Thanks for your help, and so long for now, TOM

  • Airport Extreme stuck on solid amber light - no response at all

    I got my Airport Extreme this morning, set it up easily and was online for a few hours. I decided to set up my printer to the Airport, and when doing so - I unplugged the Airport Extreme and plugged it into a new outlet.
    Now the base will only show a solid amber light, and Airport Utility says that it is unable to find any base stations.
    I've tried unplugging the base, unplugging my modem, resetting the base, and nothing is working.
    Can anyone help, please?
    Message was edited by: tvchicklet
    Message was edited by: tvchicklet

    Have you tried connecting your MacBook directly, using an Ethernet cable, to one of the AEBSn's LAN port, and then, tried using the AirPort Utility to access it?
    If so, and have already done multiple "hard" resets on the AEBSn, something might have gone wrong when moving the unit, possibly a voltage surge. Have you tried plugging it back into the original outlet to see if that would resolve the problem. Otherwise, if practical, you might want to take it to your nearest Apple Store to have them take a look at it.

  • Airport Extreme light flashes green, amber, then goes out

    When I pug in the Airport Extreme the led status light flashes green, amber, then goes out. Matters not if I press the reset button, unplug and press, or anything else.
    So it seems I have power, but it will not work, and the light goes out.
    Any Ideas?

    How old is it?
    See if you have a 12v power supply of around 2A around.. and try that.. sometimes the power supply goes.. but often it is the internal supplies.. in which case you cannot really do anything but replace it.
    If it is less than 3years old and you have apple care on a computer Apple might replace it.. if you match all the requirements. outside 3years.. buy a new one.

  • I changed my internet box and now my airport extreme light flashes amber what I need to do to get the green light back

    I changed my internet box and now my airport extreme light is flashing amber but I have internet connection, how can I get the green light back

    When you change modem (the internet box I presume) you should reset the AE to factory and redo the setup completely.
    However if you merely want to stop the amber flashing.. find the cause.
    Open the airport utility and click on the AE..
    It will give you a list of faults or problems... fix each one and the light will turn green.
    The most likely fault is double NAT.
    That means the AE should be in bridge mode.. but if you list the fault we can give you further help with what to do to fix it if you cannot understand the instructions.
    Apple does give a procedure to remove the problem although it may not always be the best solution.
    eg Ignore.. the light will turn green.
    Lately Apple is saying to use double NAT and ignore the problem.. I do not thing that is a good idea at all.
    To bridge however may be easier after a full factory reset than trying to do a change to the setup.
    If you run Yosemite.. then I recommend the following.. please read AE for TC.. (Time Capsule is what I mainly use but the setup is identical).
    Factory reset universal
    Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
    N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
    Setup the TC again.
    ie Start from a factory reset. No files are lost on the hard disk doing this.
    Then redo the setup from the computer with Yosemite.
    1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
    eg TCgen5 and TCwifi for basestation and wireless respectively.
    Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round.
    2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
    3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the TC is main router it will not be an issue.
    In your case bridge is most likely required.. and it is up to you how you deal with this one.. for now see if it is stable.. if it gives you issues come back and fix it.
    4. Set IPv6 to link-local only on the computer..
    This is strange one in that apple should have fixed this up ages ago.. but we are finding the auto setting even on Yosemite is still giving the wrong setup.

  • I just replaced my airport extreme and now the amber light on my airport express is flashing and so it is not being recognized.  I have been on the computer and gone to airport utility and it is simply not showing up at all.  What can I do?

    I just replaced my airport extreme and now the amber light on my airport express is blinking.  When I go to utilities and try to find the airport express it does not show up.
    What should I do?

    Anytime you change networking hardware it is always a good idea to perform a complete power recycle of that hardware. Check out the following AirPort User Tip for details. Please post back your results.

  • Airport Express 802.11n - Solid amber light after initial setup

    Hi,
    I got my refurbished Airport (from the official Mac Store) earlier this week.
    It actually looked brand new, from the packaging to the flawless device itself.
    I plugged it in and set it to act as a bridge, and after it had rebooted, Airport Utility could no longer find it.
    As the title states, the light is solid amber. When it boots, the green light comes up for a split second before it turns amber.
    I have tried countless times to do the factory default reset to no avail. The light blinks when i hold in the reset button, but other than that it seems completely dead.
    I live in a share, without amin access to the router.

    Welcome to the discussions!
    It sounds like you have tried to reset the device by holding in the reset button while it is plugged in until the amber light blinks quickly, correct?
    Try this instead:
    Power down the Express
    Hold in the reset button and keep holding it in while you plug the power back in
    Release the reset button after approximately 10 seconds
    This full hard reset will return the device to factory defaults so you can reconfigure it. If you still have issues after trying this a few time, you have a defective Express that should be exchanged.

  • What does it mean (and how do I fix) my light is solid amber?

    I plugged my Time Capsule in, but the light stays amber - what does this mean and how can I fix it?

    Normally on start up, the Time Capsule should flash green for a second, then display solid amber for 15-20 seconds and then...if the settings are correct....the light will turn to green. If there is a problem at this point,the amber light will normally blink slowly.
    If the light stays solid amber, this indicates that the Time Capsule has "locked up" and may have possibly experienced an internal component failure.
    Power down the Time Capsule for at least 15 minutes
    Hold in the reset button and keep holding the reset button in for another 10 seconds as you plug the power back in to the Time Capsule
    Release the reset button and see if Time Capsule will go through the normal start up sequence
    If you get a slow blinking amber light after approximately 30 seconds, you can now reconfigure the Time Capsule again using AirPort Utility
    If you try the factory default reset sequence above a few times and the light remains constant amber, I'm afraid that you'll need to take the Time Capsule to an Apple store to let them have a look.

  • √using successfully airport express for internet/ when hooking up new airport extreme light glows green, but does NOT appear in devices seen????airport wifi devices

    using sucessfully airport express for internet
    when hooking up new airport extreme light glows green, but does NOT appear in devices sesn in 5.6 airport wifi devices
    wanting to use extreme at base and express in another part of the house

    How is the express getting internet? What modem is it plugged into?
    How is the extreme setup? New extreme cannot be setup with 5.6 utility.. you must use latest 6.3. Which also means you cannot setup from computer using less than Lion .. or you must use iOS with latest utility but it has limited configuration cf the computer version.
    IPv6 is also needed.. turn on local link.

  • HT4600 Airport Express light is solid green but I can not get on the internet.  Any clues as to what is wrong?

    Airport Exopress light is solid green, but I can not get on the internet.  Does anyone have a suggestion how to fix this?

    Would you please provide some more information about your current network so that we can help you? For example, is your AirPort Express the only router in your current network configuration? That is, is it connected directly to a broadband modem or to another router upstream of it? Regardless, what is the make & model of this modem?
    When changing network equipment or when setting it up for the first time, it is always a good idea to perform a completer power recycle of your networking equipment. Please check out the following AirPort User Tip for the details.

  • Brand new Airport Extreme Base Station flashing Amber light

    hi
    I know this question had been addressed before , but i couldnt find satisfying answer yet
    I bought this Brand new airport extreme base station, I hooked up my ethernet cable into WAN Port as per the manual.
    I installed airport utility 5.1 on my windows xp SP 2 laptop
    and then I powered on the base station
    The light in front was Solid Amber and then it turned Flashig Amber .
    I tried resetting the base station and Cable modem. but no luck with Flashing Amber Light
    Any Help for beginner Apple user?
    thanks
    Airport Extreme Base Station ( 802.11n)   Windows XP   SP2

    Here is another post that addresses your question:
    http://discussions.apple.com/thread.jspa?threadID=1005682&tstart=15

  • Brand new AirPort Extreme has only flashing amber light

    Hi all,
    I just brought home an airport Extreme Base Station 802.11n to get online with my snazzy new MacBook Pro. So, I hooked the router up to my cable modem as per instructions, and all I get is a flashing amber light. I've tried rebooting the modem, and still zip. There's nothing wrong with my internet connection ~ when I connect either the desktop or the laptop via Ethernet directly to the modem, I get on line immediately. But I just can't get the base station to connect with the modem. I've waded through the forum and haven't found an answer, and since Apple no longer provides a phone number in their manuals, I have no way to get an actual human to walk me through this. I don't know whether I'm missing some crucial step, or if I have a defective base station and am just spinning my wheels trying to get it to work. Any assistance would be MUCH appreciated!
    Thanks, Kate

    OK, I'm putting this back out to the group.
    I've tried resetting the AEBS back to factory settings, I've unplugged and rebooted the modem & AEBS numerous times. I tried to install the 7.5 firmware, but my MacBook can't see the AEBS to perform the installation, and still, no internet connection and the persistent flashing amber light.
    Comcast tells me they don't support routers, so they can't check to see if the AEBS is visible on their end ~ but I'd bet it isn't.
    I'll try Apple's support line tomorrow, but in the meantime ~ has anyone else experienced this level of problem, or does it sound like I have a faulty unit?
    Thanks!
    Kate

  • Airport Extreme saying no connection to the internet - cable modem still showing all is good. Airport Extreme light is still green.

    I am having an issue where my airport extreme is saying there is no connection to the internet but still shows a green light and the status lights on the cable modem are all good. This is affecting both wired and wireless connection.
    Today I had an issue where my iMac (wired) and other wireless devices could not connect to the internet but my work PC (windows 7 and also wired) was connected fine...in fact I was on a VOIP call at the time and had no issues. The only way I have of resolving this issue is to power cycle the airport by unpluging it.
    Also, during this time I am unable to access the airport base station through via the airport utilities on my iMac, iPhone, or iPad.

    I had the same experience yesterday when my airport extreme is green, cable modem has no problem and no internet on wired iMac or no WiFi. After talking to the cable company, there is nothing wrong with the cable modem and the line, the problem is in the System Preference>Network>Advance>DNS of the iMac. I don't know why as it seems like someone just turn my entire set up upside down. The only thing that I can relate to is that I was trying to figure out with Back To My Mac feature in iCloud between office and home.
    In the Network, my DNS server somehow is 10.0.1.1 which is internal Apple IP. Take that out and you would see the actual DNS Servers from the providers.
    Also when I look at the airport extreme through airport utilities, in Network setting the Router mode is Off (bridge mode). Once change this and everything is good to go.

  • AirPort Extreme  Would like to eliminate comcast netgear router. Flashing amber light.

    Hi. I have Comcast service for TV and Internet. The provided Comcast modem is an Aries and the router is a Netgear.  Both are located on my garage at a panel box where all cables come in and get distributed around the house with an 8 port switch (large house- all wired with rg6 and coaxial).  The layout is comcast main cable-aries modem-netgear router- netgear switch- wall jacks through out house.  As expected the wired signal from the provided netgear router only worked near the garage.  So I purchase an AirPort Extreme and hooked it up to the wired signal at the middle of house Internet jack. Questions:
    1). My AirPort Extreme has a flashing amber light.  Can't get a green signal. But it works
    2). Can I get rid of the Comcast netgear modem?  Compatibility with AirPort Extreme ?? I would save money from rental!!!
    3).  If so would the signal from the new AirPort Extreme cover the house from the garage?
    4). Is there a better way of configuring the network? Or another piece of equipment that I need to buy?
    Thanks

    Confirm the Ethernet jack you are using is operative by connecting a computer to it and temporarily disabling the computer's wireless.
    If you use AirPort Utility on a computer or iOS device, it will tell you the reason the Extreme's LED is flashing. I suspect it has not been configured as a bridge - change its "Connection Sharing" to "Off (Bridge Mode)". Make its wireless network name and security settings identical to your existing wireless network.
    You will still require Comcast's Arris modem.
    The signal from the new Extreme, plus that of your existing Netgear router, should be sufficient to provide wireless service for most modest sized houses. It's impossible to be certain due to the nature of wireless communication.
    A garage is not the ideal location for either a wireless access point or a switch. Since both of them need to connect more or less radially to the devices that require it, a better location is in the center of a house. Panel boxes are almost always in a corner. That's convenient for public utilities, not so much for wireless. It's also the easy way if you're a Comcast technician. If your house is already wired for Cat 6 as well as cable, it would not involve much additional effort to relocate your Comcast modem and existing router so that your wireless network will serve your house more effictively. Two wireless access points as you propose will also mitigate this.

  • Solid Amber Light (LED) - out of nowhere.

    I had a network running very well for a while, then all of a sudden, the main airport express gave a solid amber light, and now it won't reset (hard or soft).
    I had:
    - TW cable modem hooked up to
    - main airport express
    - second airport express picking up signal and sending out via ethernet to
    - router, splitting to
    - 2 desktops
    all was running fine, now I can't get that main airport to stop with the amber light. I have tried unplugging and hard reset. I have not messed with firmware yet only because it took me a while to get that whole network together in the first place.
    suggestions/help?
    thanks,
    -A

    If plugging an ethernet cable won't help, hard/factory reset won't too, then you need to:
    1- Submit a feedback to Apple at http://www.apple.com/feedback/airportexpress.html with explanation.
    2- Call/Visit Apple to explain the problem hopefully they know the common issue that everyone's having these days and get you another one for free or even fix it.
    References:
    http://discussions.apple.com/thread.jspa?threadID=2031252&tstart=0
    http://discussions.apple.com/thread.jspa?threadID=2022396&tstart=0
    http://discussions.apple.com/thread.jspa?threadID=1979687&tstart=60
    http://discussions.apple.com/thread.jspa?threadID=2035806&tstart=0
    http://discussions.apple.com/thread.jspa?threadID=1932053&start=15&tstart=75
    Have a good day.

Maybe you are looking for