My airport extreme no longer provides wifi

Earlier today I lost wifi capability on my home network. My iPhone 4s and macbook (running Mountain Lion) cannot receive anything via wifi. The airport utility shows that my network is functional, but mail times out on my laptop and is in a perpetual load on my iPhone. If I turn off wifi reception on my phone, mail will download on it. I ran a software update and installed an update to the airport utility, rebooted my modem and the airport extreme and laptop and had about two minutes' worth of wifi before things went back to the same issue as before. The wired function of the extreme works fine.

A hard reset seems to have fixed the issue.

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Airport Extreme no longer serving WiFi to Windows 7

My Airport Extreme delivers good Wi-Fi for Apple devices, but has stopped delivering Wi-Fi to the two Windows 7 laptops in our house. The ISP is Comcast and Speedtest.net on the Mac reports 22 Mbps down... on Windows it times out. If I plug the Windows laptop into the Ethernet port then everything is fine -- 22 Mbps. We have been using WPA2 with no problems.
The iMacs, iPads, iPod and iPhone are fine, but the Windows machines will connect and stay connected to the Wi-Fi network but surfing the web is extremely slow and will time-out on almost every page request. The HP wireless printer is now intermittent as well.
This problem started about 2 weeks ago. Was there a software update at that time? I believe the Airport is the 3rd gen model and is about 3 years old.
I've tried cold rebooting everything and even playing with every security setting including turning WPA2 off, but no luck. I tried restoring the factory default settings and setting up from scratch. This worked,but only for about an hour and then the Windows problem was back. Is there a problem with new software in the Airport Extreme? Or is this a hardware problem? Any advice is appreciated. Thanks..

A hard reset seems to have fixed the issue.

Airport Extreme no longer recognizes my Express when I try to password protect the network

When I try to protect my network with a password, my airport extreme no longer recognizes my airport express. How can I fix this so I can connect my network and still use my network for airtunes??

I think the initial problem is that your iPhone was connected to an open network that wasn't yours.
Go to Settings > WiFi and "Forget" the network created by that AirPort Extreme, it's older than dirt. Forget your neighbor's network also.
Perform the equivalent actions with your Mac: System Preferences > Network > Wi-Fi > Advanced... Delete every network that appears, including your own.
Then, connect to your own network on all your devices, after which you ought to be able to use any of them and configure your Extreme without any difficulty. You may need to start over with a "hard reset" on both the main AirPort Extreme and the one extending its network.
Does this have anything to do with the fact that 'Back to My Mac' is probably enabled?
Not exactly, but using iCloud Keychain will populate all your devices with the names of preferred networks that any of them connect to, no matter where they are. I don't know why Apple considers that a beneficial feature.

Purhasing an Airport Extreme especially for controlling WiFi in my house.

I am thinking about purhasing an Airport Extreme especially for controlling WiFi in my house. To protect/limit internet use of my childeren. Not just a single guest account but perphaps 2 or 3 with different time settings is this possible? To my opinion it would be ideal to control it via the airport because there is no need for software and via an administration account I should be able to modify the settings

Do you perhaps know of any good parenting tool / app that I can install on the Ipad mini of my childeren.
As LaPastenague says, Apple expects you to set restrictions like this on the device itself. You will select a passcode when you establish the settings that you want. Only you will be able to change the settings that you have selected.....unless you provide the passcode to someone else.
On the iPad....
Tap Settings
Tap General
Tap Restrictions
See Allow, Allowed Content, Privacy, etc.
For more information about this, you need to post in the iPad support area. The link is here:
Using iPad
As far as allowed times, again as LaPastenague notes, Timed Access will allow you to do this for any device that connects using wireless.
For example, you could limit the use of the iPad to the hours of 3 PM to 8 PM Weekdays and 8 AM to 11 PM on Weekends.
Another device could be programmed to use the same "rules", or you could establish different "rules".
At the same time, you could specify "Unlimited" access for your own personal computer, etc.

HT4259 i connected two airport extremes by extending a wifi network. wifi seems weak...help

i connected two airport extremes by extending a wifi network. all my lights are green, and airport utility confirms connections are excellent. but the extended base station hasn't improved my wifi range in the area i set it up in.

If you have a Mac laptop handy, run the test that I have outlined below to find out if the remote AirPort Extreme is really extending the signal at all.
Here, I assume that both of your AirPort Extremes are the newer "square" versions....not the older "round" version.
Locate your Mac laptop close to the "main" AirPort Extreme
Hold down the option key on the Mac while you click on the fan shaped AirPort icon at the top of the screen
Look for the BSSID and jot down the last few characters
The BSSID is the AirPort ID of the AirPort Extreme
Now, move the laptop close the "remote" AirPort Extreme and perform the same test
If you see the same BSSID as the "main" AirPort Extreme, your Mac is picking up from the main AirPort...and the remote AirPort is not configured correctly to extend.
If you see a different BSSID near the remote AirPort, that indicates that the Mac is picking up a signal from the remote AirPort....which is exending the signal correctly.

Airport Extreme no longer recognizes or provides internet to wired devices

Not sure if it was the power outage or an update that is the problem; but, I had a 5th generation Airport Extreme as the center of my home network with a solid connection to the internet for both my wired and wireless components. A few days ago, after a power flicker (all components on surge protectors) my wireless internet would not stay connected more than 45 seconds before dropping and oddly, none of my wired components we showing up on the network or getting an internet signal from the AEBS. After two hours with my ISP technical support personnel we deduced that the problem was the AEBS and the modem was fine. I bought a new AEBS yesterday (the new long cube one) to use until my appointment to have the 5th gen looked at. Plugged that in and instantly my wireless network came back up - rock solid. However, anything I connect directly to the AEBS via ethernet does not get an internet connection or show up in the network. I searched for two days in these forums for a similar problem - but, have gotten nowhere. I used my wired connections for internet phone service and really need to get this fixed soonest. Much thanks for any help anyone can throw my way.

I would find it odd that you would have a replacement AirPort and still not have Ethernet connectivity ... but, of course, anything is possible. The DHCP service on the AirPort provides IP addresses to both wired and wireless clients by default so it shouldn't work for either if there was something amiss with it.
At this point, I would suggest that you try the following:
Perform a "factory default" reset on the AirPort. After it resets it will default to its "out-of-the-box" configuration which is a wireless Internet router that will broadcast an unsecured wireless network with a Network Name of something like: Apple Network NNNNNN.
Without making any changes to the AirPort, try connecting any of your wired devices to it. If it still does not get the proper IP address and network connectivity I would suggest that you try performing a complete power recycle of your networking hardware. Please check out the following AirPort User Tip for details.

Airport extreme takes long time to establish stable Wifi to Internet connection

Hi,
I am using Airport Extreme together with Airport express (to extend the Wifi signal). When I connect my MBP, MBA or my PC to the Wifi network it takes (in 90% of cases roughly) quite a long time - even up to 20mins - to get stable Internet connection. The connection drops due to time-outs or with "DNS server cannot be reached" messages. Connectivity on my local network is just fine and does not seem to show similar behavior. After some time all settles down and my connection is fast and stable. The strange thing is that my iPads are not affected by this - i.e. I can browse internet fast on my iPad, but my MBP cannot reach a single internet page at the same time. When I switch to wired connection, everything is just fine from the beginning - no time-outs etc. Sometimes it helps to switch the Airport Extreme off and on again, but it's about a 50/50 chance.
Anyone got an idea what's going on?
Thanks a lot for help!

You have wireless gremlins.. plus voodoo..
It is the nature of the beast.
My recommendation is to clean up, simplify and start over.
1. Reset the AE to factory and start over. This time use all short names no spaces and pure alphanumerics. Same for passwords but longer.
2. While you have problems try using different names for the two bands.. eg AE24ghz and AE5ghz
3. Use fixed channels.. 11, 8, 6 in that order for 2.4ghz and usually one low and one high for 5ghz.. say 36 and 149. (actual number depend on geo-region).
4. Reset the Express to factory and test extend on both the 2.4ghz and 5ghz.. (assuming gen2.. if gen1 just 2.4ghz). The express must get excellent signal to transmit excellent connection.. if it is poor then it will make things worse not better.
5. Use the apple wireless diagnostics.. to help you determine how the signal is in various parts of the house.
diagnostics
http://osxdaily.com/2012/07/31/wi-fi-scanner-mac-os-x-mountain-lion/
http://support.apple.com/en-au/HT202663
There are plenty of these available .. paid for and free but since it is built in give it a go.
6. Setup IPv6 to link-local only.
This setting is here.
7. In the client computers with issues.. clean out all current wireless names.. reboot the computer and rediscover the wireless again.. put in the password and set to remember the network.
With Yosemite.. wireless issues are a given.. expect them.. they are part of the deal.
You might even need to do a clean install of the OS.. any upgrade install to Yosemite with issues should be treated as so normal.. it is just always going to happen.

How do i add my airport extreme to my DSL WIFI Modem to expand my network

I have a DSL MODEM with WIFI. It replaced my Airport Extreme as a router.
How can I use the Airport Extreme in conjunction to expand my wifi service through out my house.
AIRPORT EXTREME MODELA 1354
Modem is a Qwest PK5000z
WPA-WPA2 PERSONAL
MAC BOOK PRO 2011
OS 10.9.5

Ok, the Airport Utility Program NOW shows the globe, a green light next to the word internet
below, there is a now a yellow triangle next to AirPort Extreme with an ! in it. """the messase to the right says
Diveic Not Found:Airport Extremem was previously part of your net work Check that is still in range of you network
(it is it's right next to the PK5000) it's plugged in. Forgetting this device removes it from this network."""
AND NOW
Bob, I can now see where I missed the fact that to do this the Airport had to be Wired_via ethernet,
I was looking for it to be a boost wirelessly, not tethered.
I’m not at liberty to modify the living space I am living in, holes and such and have cable run up exposed.
Again, ignorance on my #1 status. This has been very informative but I do see where I can't accomplish what I wanted to do, have a booster in another room wirelessly.
I think what I need to do is restore the Airport to factory setting and sit on it, not literally.
I can't thank you enough for taking all this time with me. I trust you understand what I wanted and you did your best to provide.
So I guess that's it for now.
I'll look to you in the future, you really know your stuff
All the best to you from MN
jojoguitar

Airport Extreme no longer connects to internet ****

I really hope somebody can help me. I've searched the forum and believe I've tried everything suggested to others having similar issues.
I've never had any issues with my Airport before this past week when suddenly my broadband connection went dead (Charter Cable). I was able to get a signal to the modem as it appeared the cable was disconnected outside so I reattached. I've talked to the tech support people who were able to "see" that my modem was online but wireless was not working.
I have reset the Airport Extreme, I have reset the cable modem (Scientific Atlanta), I have unplugged both for up to 2hrs, I have deleted and reinstalled the airport software, I have tried starting a new location in network preferences. The green light glows green on the Airport but I still get errors ranging from 'you appear to not have a valid internet connection to perhaps you typed the url incorrectly'. I have even tried setting up a brand new Airport up with the same result. I have tried using other wifi devices to connect, select my network, I get full wifi connection (bars) but still nothing.
If I plug directly via ethernet cable from modem to macbook I have no problems.
I spent 2 hours on the phone with apple yesterday and they were not able to figure it out. We were able to see a valid looking IP address, select my network, etc and nothing. My internet provider is adamant that this is not their problem. I've also tried two different cable modems from the cable company. For five years I've had no issues and for some inexplicable reason getting wireless to work is like trying to land on the moon now.
Any ideas?

Hi everyone,
I called Apple today and found the solution to my problem. The cable modem was not sending the correct IP address to the Airport. You can tell by opening the Airport Admin program, selecting internet from the tabbed menu and looking at the IP address. If it ends in ".169" that is bad. So, close the Airport Admin program, turn off the cable modem, wait 20-30 seconds, turn it on again and wait for it to power up. After another 30 seconds, open the Airport Admin and select the internet tab. The IP address should be different and..... now it works! The person helping me at Apple says he has to do this about once a month for some reason.
Hope this helps others, ellen

What's the maximum speed that AirPort Extreme can share with Wifi?

The thing is that I am going to buy a new Wifi Router, but I was considering an AirPort Extreme from Apple but is not specify what's the maximum speed of Internet connection for the Wifi to share, I know that the limit might depend on my service provider, but I don't know what is the theoretical maximum of the AirPort Extreme, does anybody knows?

1,000 Mbps on an Ethernet connection
450 Mbps on a wireless connection, assuming you have a new computer and it has line of sight with the AirPort Extreme. Otherwise, the speed will be lower due to obstructions absorbing the signal.

Airport Extreme no longer transmitts after Firmware 7.5.2

Upgraded Airport Extreme firmware to 7.5.2
Now it no longer transmits my wireless network.
I have an Airport Express connected to my computer and cable modem. This would transmit my network out to my Extreme, which would then connect physically to my DirecTV, TV, and BluRay through Ethernet cables.
My Express still transmits and I have WiFi. (not sure if Extreme is transmitting WiFi)
I have tried rebooting, and resetting to factory setting. I've unplugged it and I've even tried setting up a new network.
Airport Utility recognizes the Extreme and says it has joined my network just fine. The light is solid green and everything seems normal.

Hello BLAngel. Welcome to the Apple Discussions!
There is always a possibility that something may go awry when updating firmware. I would suggest at this point of reinstalling the earlier version to see if this resolves the problem.
If it does, you can always attempt to upgrade again.
To manually download and install previous (earlier) versions of firmware...
o Open AirPort Utility.
o From AirPort Utility menu, hold the Option key and choose Check for Updates....
o Select (place a check mark beside) the version you require.
o Click Download.
o Select your base station then choose Manual Setup from the Base Station menu.
o From the Base Station menu choose Upload Firmware....
o Select a firmware version and click OK.
(ref: http://docs.info.apple.com/article.html?artnum=305301)

My airport extreme no longer recognizes hard drives attached to it. I'm running Mac OS Lion on a Macbook Pro. Any ideas?

I have a 5th generation Airport Extreme. I recently upgrade my Macbook Pro to Lion and then went on vacation. I checked all my hard drives when I returned and my Airport extreme is no longer recognizing my hard drives. I have two WD mac-formatted HDs connected to the airport extreme via an AC/DC powered 4 port USB hub. Both hard drives work fine when they are connected to my computer and light up when connected to the USB hub connected to the Airport extreme. I've reset the airport to factory settings and tried reconfiguring it, but that didn't work. I'm hoping I can get some help from you guys. Thanks!
Brandon

I suggest you post this issue on the iTunes forum. You will have an audience that is oriented specifically towards this application.
Ciao.

Current model Airport Extreme no longer accepting DHCP WAN assignment

I woke up to my airport extreme not connecting to my ISP.
I'm using DHCP on the WAN side, and my Airport can no longer retrieve a DHCP address. It appears the Airport does find the ISP's router address (the router address and subnet mask are populated), and my ISP sees the DHCP request. However, my Airport will not accept the DHCP response and assign the address. (My Internet connection is over a fiber line and I use a "portal" for access. As such the ISP can see any and all packets for troubleshooting.)
I purchased my Airport new in November, 2011.
If I connect my Macbook Pro directly to the portal, I get a new address off the ISP.
My ISP then created a DHCP reservation. Still no luck. I then tried assigning a static address. That works as well.
So it seems my router is not accepting the DCHP response or assigning the address. My ISP uses DHCP3 on Linux.
Any ideas?

So it seems my router is not accepting the DCHP response or assigning the address. My ISP uses DHCP3 on Linux.
I'm not aware of any incompatibilities with version 3 of the DHCP service that would cause your AirPort not to accept an IP address from your ISP ... although anything is possible. Is this something that your ISP has just updated their DHCP services to or has this been their configuration for a while?

Airport Extreme no longer recognizes external HDD

My Airport Extreme has suddenly stopped recognizing the external HDD I have attached to it. This happened about 2 weeks ago, and has been driving me absolutely insane since (I use this HDD to store all my music, and as such have not been able to listen while I work during this time). I've looked around and tried all the suggestions from other topics, but nothing is working.
• Airport Extreme is using Firmware 7.3.2 -- I did not want to update to 7.5.x, since I saw overall bad opinion about the latest firmware
• My MacBook Pro is using 10.6.7 -- I have all the latest updates from Software Update
• External HDD is a Western Digital 500 GB formatted in Mac OS Extended connect to the Airport Extreme via USB -- reformatting this HDD is not an option at this time
The Airport Extreme has had no trouble with the wireless connection, everything seems to be working for all computers on the network. I am able to successfully configure it using the Airport Utility. The moment I plug my external HDD into the Airport Extreme, I can no longer use the Airport Utility to configure. I receive this error message:
Make sure your AirPort wireless device is plugged in and in range of your computer or connected via Ethernet and try again. (-6753)
If I unplug my external HDD, the error message goes away and I am able to configure the Extreme again. In addition to the error message above, the external HDD does not show up in Network nor on the left side panel when opening a new Finder Window.
I have tried the following:
• I restored the Extreme to factory settings and then reconfigured it using my backup copy of the configuration file. The error persists.
• I have used Disk Utility to repair the external HDD and received no errors.
• I have plugged my laptop into the Extreme via Ethernet rather than a wireless connection. The error persists.
• I have used a different laptop (via wireless and Ethernet)-- a MacBook also running 10.6.7. It also cannot configure the Extreme nor see the external HDD when it is connnected to the Extreme.
I'm at wits end here, and I have no idea what else I can do. This problem happened suddenly and with no explanation, and no Snow Leopard updates have fixed it.
Do you all have any other suggestions?

JTelcontar wrote:
I just tried switching the HDD to another USB port on the hub, and am still having the same issue.
Hi,
Bob exaggerated a bit (or more); I'm not really a HD guru. I do help folks with Time Machine problems, and sometimes those are HD problems.
It is quite unusual. I'd suspect the hub, cable, or connections.
Try using the same port that your printer is working fine on (leave the printer disconnected).
Try disconnecting the hub and connecting the HD directly to the USB port. It may not recognize it if there isn't enough power, but see if the Airport goes berserk.
Try a different cable, or just swap ends. A plug that works fine in one port may not make good contact (or may short out) in another.

Two Airport Extremes no longer working in tandem to extend network

Trouble has cropped up with my home network, I think dating back to the installation of Leopard (though I'm not sure about that). I have been using two Airport Extreme (both 802.11n) to extend my wireless network throughout the house. For some reason, the two no longer seem to be communicating with each other. I have done factory resets on both, gone through the streamlined setup routine outlined in the Knowledge Base article on configuring Airport Extreme networks, and no dice. The remote station, once set up to extend the base network, no longer appears as a separate station in Airport Utility, and its indicator light is a steady amber. I seem to recall this was the case when it was working, too.
Any thoughts?

Here is some more info. I had a look at the posts on this issue from Nov. 19th, where Jane describes setting up the two base stations in a particular sequence using the assisted (not manual) setup process. My problem is that none of the relevant options ... allowing the network to be extended, designating the second base station as a remote station, etc ... come up in the assisted menus. I can only get to those options via the manual setup.
I would also note that I called Apple about this problem. After being informed, to my extreme frustration, that Apple does not support manually setup WDS configurations over the phone, the Apple rep told me (in a decidedly dismissive tone) that I should be using the assisted setup process. So Apple has confirmed that this is the way to go ... but Airport Utility doesn't seem to work that way.
Help? Anyone?

My airport extreme no longer provides wifi

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