My airport extreme will not connect to the Internet

My airport extreme will not connect to my toshiba router. I connected it to my office internet this morning but when I hooked it up at home it simply will not connect. I have tried resetting all the settings and have had no luck. It did work once upon a time. I currently have my airport express hooked up so I know there is connectivity.

I could never figure it out after trying everything I could and going to the genius bar I ended up just purchasing another extreme.  The really funny thing is that I can set up a network between the two and it works fine.  I am using it at work now with out any problems so I guess there is really no loss :-?

Similar Messages

  • Airport extreme n not connecting to the internet but green light is on

    Original configuration worked until a few days ago like this... Cable modem (RCA Digital by Comcast Model DHg535-2) ran into airport extreme N... into a D-Link DGS-2208 8 port switch... off to 8 different macs / printers/apple tv's/ and wireless macbook pro. Perfect.
    Dilemma now. Cable modem running direct to main IMAC and works fine connecting through DHCP and active ip address. Ethernet shows green light in system preferences and connected. Unhook the line to the Mac and into the airport. Airport lights up green, bars show as connected, my original apple network is showing and connected w green light on airport and in system network preferences. Once this is done i can not access internet pages and they just spin on "loading". Hardline from airport extreme is connected to the IMAC and still no internet. Wireless shows up on macbook but still states "Loading".
    Step one - connect to internet through direct line cable model. WORKS
    Step two - connect to internet through direct wire through model/airport. No
    Step three - connect through wireless - No
    Step four - reestablish my switch and get everything back on line - Nope.
    Bunce

    The problem may be when you switch what is connected to the modem by just unplugging and replugging devices.
    Any time you change network configuration, you should perform a complete power recycle of all of the network equipment to make sure that they are both "recognized" and initialized properly.
    Please try the following:
    o Power-down the modem, 802.11n AirPort Extreme Base Station (AEBSn), D-Link switch, & computer(s)/printer(s). Wait at least 10-15 minutes. Order is not critical.
    o While the power is off, reconfigure your network to include the AEBSn.
    o Power-on the modem; wait at least 10-15 minutes.
    o Power-on the AEBSn; wait at least 5-10 minutes.
    o Power-on the D-Link switch; wait at least 5 minutes.
    o Power-on the computers/printers.

  • My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet.

    My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet. I tried to repair connection, tried to reboot modem several times, I even updated my computer. Nothing. All it says is that it does not detect modem. Why?

    Welcome to the support community group.
    First, are you sure that your AirPort Extreme has been configured correctly and is properly connected to your modem?
    Begin by telling us how you have things connected and if the Airport Extreme is replacing a previously owned router or is this an entirely new installation?
    First be sure that your modem is working and properly connects you to the internet using an ethernet cable directly connected to your laptop.  Once you're sure that's working, reset the AirPort to factory defaults by disconnecting it from power and pressing and holding in the small reset button on the back  for 15 - 20 seconds while you reconnect it to power.  Then turn everything off for 5 minutes. Connect the Airport to your modem with and ethernet cable to the Airport WAN port on the back (check the user guide to make sure you connect the cable to the correct port) then connect a second ethernet cable between the laptop and one of the LAN ports on the AirPort Extreme.
    Then power up the modem first, wait 5 minutes and then power up the Airport, wait 5 minutes and finally power up your laptop.
    Then run the airport configuration utility from your laptop.  Since you're not using an Apple computer, be sure that all of your firewall, and virus blocking and checking software is disabled before you run the airport configuration utility.  Once you run the utility, it should detect your AirPort and allow you to use the configuration wizard to set things up.
    Check back if you're still having problems.

  • My ipad recognizes my home network but will not connect to the internet. When I click on AirPort/preferences at the top of the imac screen it says..."AirPort has a self-assigned ip address and may not connect to the internet".How can I change ip address?

    My ipad recognizes my home network but will not connect to the internet. When I click on AirPort/preferences at the top of the imac screen it says..."AirPort has a self-assigned ip address and may not connect to the internet". If this is the root of the problem,how can I change ip address?
    Ipad will connect no problem to other networks.

    First thing you need I think is to get your iMac connected to the Internet.
    Shut down your iMac and you iPad. Then power off your router. Wait 30 seconds and power up the router.
    After the router indicates that it is connected to the Internet then start up your iMac and see if it connects. If the iMac connects to the Internet then your iPad should too.
    If this power up sequence doesn't work you'll have to dig into the router setup to make sure it is working properly.

  • My IPad2 will not connect to the internet, "Safari could not open the page because the server stopped responding."  My AirPort utility shows that I am connected.  What could be the problem?

    My iPad2 will not connect to the internet, "Safari could not open the page because the server stopped responding".  I've run the AirPort utility and it shows that I'm connected to my Wi-Fi.  The connection works with both my iMac and iPhone.  I'm concerned that the problem is with hardware rather than software.

    Try the following:
    1. Turn router off for 30 seconds and on again
    2. Settings>General>Reset>Reset Network Settings
    3. Reset iPad; hold the Sleep and Home button down until you see the Apple Logo

  • My Airpot/Time capsule will not will not connect. It states " AirPort has the self addressed IP address 169.254.231.99 and will not connect to the internet??????l

    Cant' get my AirPort to sync up with internet.  I get the message "AirPort has the self addressed IP address 169.254.231.99 and will not connect to the internet. How do I fix?  Thanks.

    What broadband router do you have?
    What model Time Capsule do you have?
    If you changed the system over from another router.. have you rebooted the entire network.. particularly a cable modem.. did you power off for at least 20min..
    Tell us some info and we can help.

  • My iPhone connects to a hotel network but my iPad3 while it shows connected will not connect to the Internet.

    My iPhone connects to a hotel network but my iPad3 while it shows connected will not connect to the Internet.

    Welcome to the support community group.
    First, are you sure that your AirPort Extreme has been configured correctly and is properly connected to your modem?
    Begin by telling us how you have things connected and if the Airport Extreme is replacing a previously owned router or is this an entirely new installation?
    First be sure that your modem is working and properly connects you to the internet using an ethernet cable directly connected to your laptop.  Once you're sure that's working, reset the AirPort to factory defaults by disconnecting it from power and pressing and holding in the small reset button on the back  for 15 - 20 seconds while you reconnect it to power.  Then turn everything off for 5 minutes. Connect the Airport to your modem with and ethernet cable to the Airport WAN port on the back (check the user guide to make sure you connect the cable to the correct port) then connect a second ethernet cable between the laptop and one of the LAN ports on the AirPort Extreme.
    Then power up the modem first, wait 5 minutes and then power up the Airport, wait 5 minutes and finally power up your laptop.
    Then run the airport configuration utility from your laptop.  Since you're not using an Apple computer, be sure that all of your firewall, and virus blocking and checking software is disabled before you run the airport configuration utility.  Once you run the utility, it should detect your AirPort and allow you to use the configuration wizard to set things up.
    Check back if you're still having problems.

  • Every time my MacBook Pro is put to sleep, it will not connect to the internet when reopened unless diagnostic assistant is performed. Ridiculous!

    Every time my MacBook Pro is put to sleep, it will not connect to the internet upon reopening unless I perform diagnostic assistant.

    Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
    1. Make sure the network is on the preferred list by following these instructions. It's important to read the article carefully, as it's the starting point for any further efforts to solve the problem. If you skip any of the steps, the problem may not be solved. Make sure the box marked
    Remember networks this computer has joined
    is checked.
    2. Follow the instructions in this support article under the heading
    Symptom: After restarting or waking from sleep, my computer might not connect to the Internet
    3. Reset the PRAM.
    4. Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
    5. From the Location menu at the top of the Network preference pane, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.
    6. Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
    7. Repair permissions on the startup volume.
    8. Turn off Bluetooth and test.
    9. Reset the System Management Controller.
    10. Reinstall OS X.

  • My MacBook pro will not connect to the Internet through wifi yet all other devices do

    My MacBook pro will not connect to the Internet through wifi. I have several other wifi enabled devices and they are all connected to the Internet just fine... What could/would cause this?

    Disable your AirPort and enable in a second. Or check, maybe you need to type in correct digits in; Settings/Network/Advanced/Configure...

  • PowerMac G4 will not connect to the internet via ethernet

    I am normally a very mac savy person, but I cannot get this to work...
    I have an Airport Express connected to speakers, a USB printer and an ethernet hub, which is connected to a cable modem and also a PowerMac G4 via ethernet. There is also a wireless iMac thrown into the mix. All hardware has up-to-date software.
    The wireless iMac gets online, prints and plays music wirelessly.
    The wired PowerMac G4 will not connect to the internet via ethernet, it is killing me.
    I have gone through all the settings and cannot figure this one out. I really appreciate all advice.
    Thanks,
    G4   Mac OS X (10.4.8)  

    Hi pradagirl,
    Welcome to Apple Discussions!
    Leaving the other peripherals out, tell us the connection sequence from the G4 outbound.
    Also, you might gain more insight at the Networking Forum
    Regards,
    John
    G5Dual 2Ghz  23" ACD  iSight   Mac OS X (10.4.8)    20" Intel iMac 

  • Safari will not connect to the internet

    Safari will not connect to the internet on both a G5 and a MacBookPro that are routed through the same server.
    All networks settings are good
    DHCP is working
    DNS is correct
    IP is right
    Gateway is right
    The network can see the macs and the macs can see the network......but the macs can't see the internet.

    Hi Duncan
    MacFixit recently posted a report for subscribers testing 3rd party routers for Mac compatibility. 3 Routers did not do very well in the test:
    From their report:
    Routers:
    MacSense [Fair]
    Expressed support for Macs
    Somewhat confusing process for installing firmware updates under Mac OS X
    Manuals still show only Mac OS 9 screenshots/instruction
    D-Link [Fair]
    Mac-specific section on Web site with ostensibly compatible routers
    Lack of Mac technical support
    Firmware updates appear to apply specifically to Windows-related issues
    Mac-specific "Quick Install" guides missing for most wireless router models -- even those listed in the Mac section
    Some routers must be configured only with Firefox or an alternative browser -- Safari will not work
    Reader comment: "I recently exchanged email with their tech support and was specifically informed that D-Link does not support Macs for any of their products and specifically does not recommend their use on Macs. Although many D-Link products will work on a Mac, as a user you are on your own. D-Link will not provide any direct or indirect support according to their tech support."
    Linksys [Poor]
    Technically Mac-compatible but lacking in Mac-specific documentation or setup software
    No Mac technical support
    Thought this info might be useful as you look into your router situation.
    iMac G5 Rev C 20" 2.5gb RAM 250 gb HD/iBook G4 1.33 ghz 1.5gb RAM 40 gb HD   Mac OS X (10.4.8)   LaCie 160gb d2 HD Canon i960 printer, Airport Express (2 units)

  • Hi All, My MacBook will not connect to the internet at my apartment.

    Hi All, My MacBook will not connect to the internet at my apartment. I live with 5 other people and it works for all of them. It worked for me until about 3 weeks ago. My internet works fine at other places like cafes or other folks' homes.  I've tried many things but am having no luck at all. If anyone has any suggestions, I would love to hear them!  Thanks!

    Some routers (such as my Netgear) seem to work better if you input your device's MAC address manually while on their online site. That site address should be in the manual and usually starts with something like 192.168.x.x Once on that site, input your Mac's address - a series of numbers and letters i.e. 2f.3c.45.2a.xx.xx (go to Network Preference Pane, select Airport, click on Options: at the bottom it shows "airport ID". I have all my devices listed; with that you can create a special IP address i.e.192.168.1.1, .2, .3, and so on. I've never lost connection using that method.

  • My clamshell ibook running on ios 9 will not connect to the internet

    my clamshell ibook running on ios 9 will not connect to the internet with airport i typed in the right passwords and it says an error occured and even if i type the right password it says it is wrong i need help.

    Most likely your router uses a wireless standard that is too new for the AirPort card in your iBook to communicate with.

  • My iPhone 4S will not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?

    My iPhone will
    not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?

    Try resetting your network settings.
    Settings>Genenal>Reset>Reset Network Settings.

  • My Satellite A25-S279 (WinXP) will not connect to the internet wirelessly since UVerse was installed

    My Satellite A25-S279 (WinXP) will not connect to the internet wirelessly since UVerse was installed. (Rather, I should say
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    Thank you SO much for any thoughts!

    It is possible. While it's not common, sometimes you could have a working router and a working wireless card in a laptop, but they just don't communicate. It sounds like that might be the problem unfortunately.
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