My Airport Extreme won't connect to the internet.

Everytime I try to connect the Modem through the WAN port, the airport utility says there is no internet connection, but when I connect the same ethernet line directly to my macbook it works fine. What's going on and how do I fix it?

Some ISP's won't talk to an Airport extreme unless it's in bridge mode:
http://www.google.com/search?q=Bridge+mode+airport+windstream&ie=utf-8&oe=utf-8& aq=t&rls=org.mozilla:en-US:official&client=firefox-a

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Airport extreme won't connect to the internet

I have a replaced New Airport Extreme Gen 4 operating on XP PC (which replaced a previous Airport Extreme). I have configured all settings (so I think) to create a WiFi. The WiFi is created and detected by the PC and iPad3 and both connect. I have had no luck getting onto the internet though. I have a basic ADSL 2+ netgear modem (DM 111 P v2) that connects to the internet fine when the ethernet is directly plug to the PC. I am getting an IP assignment from the network of 0.0.0.1. Which given my limited knowledge is not right. I have reset both modem and Airport by powering down. Next steps I could possibly try?

How do you have your new 802.11n AirPort Extreme Base Station (AEBSn) connected to the the Dell router? ... by wire or wireless? If by wireless, how do you have the AEBSn configured: extend or join?

I changed cable providers and now my Airport Express won't connect to the Internet. How do I fix this?

I changed to Time Warner cable. Upon doing so, my Airport Express lost its connection to the Internet. When I run the Airport Utility, I am stuck at the first step, which says the AE doesn't have any DNS server addresses. What are they and how do I find out what they should be? And if I supply them, will that fix the problem?

Have you performed a Factory Default Reset on the AirPort Express?
If not, the Express is still remembering the settings that you programmed into it when you configured it to work with your old modem.
The Express is "looking" for your old modem, but it does not "see" 'it because it is no longer there...so it can't connect to the Internet.
If you have not already tried the Factory Default Reset and you need more info about this, post back for more details.

Airport extreme won't connect to the modem

I am having issue with the Airport extreme after update the Airport Utility.
Individually, both Airport extreme and the modem/ router (Belkin) is working fine.
All my Mac system can detect the Airport extreme, but unable to access internet as not internet connection.
Then I connect via the WIFI modem directly, the internet access is fine.
I have reset both units few times, but no luck, checked the firmware, they are all up-to-date.
It seems the Airport extreme is not communicating with the modem.
Does anyone know how to fix it? Many thanks.

the mac address of the old router is probally linked thru a IP lease to your ISP account. You may need to call your ISP and have them release the lease on your IP address. You old router should be turned off when they do this.

Why (out of the blue) airport extreme can't connect to the internet?

Suddenly the airport extreme on my macbook pro (10.6.8) decided to completely stop working. the modem/router work fine as i tested them with another computer and i've brought my macbook to another house and tested it there and the same thing happens. if i'm hardwired via ethernet cable the internet works like normal. which is what i'm doing now.
the wireless icon on the top of the screen shows full strength and when i click on it it shows my network with a check mark next to it but if i try to open a browser window it won't work. opening network preferences shows that airport is not connected and it does not have an IP address and can't connect to the internet. if i open airport utility (5.6.1) it says "airport utility unable to find any airport wireless devices".
everything was working fine a few days ago.
what's going on?

The same thing happened to me, and I took it to get looked at and they even replaced my base station, but then it kept disconnecting. I finally found the answer that solved my problem, but now I can't find the post that solved it to direct you toward. So I'll try to re-create it as best as I can.
Like that user, I have Xfinity. The other user had received this assistance from Comcast tech support (Which is sad that Comcast was more helpful than ... anyone ... but especially Apple), so if it doesn't work they should be able to help fill the gaps. Chances are, you may be better off getting assistance from your ISP than from Apple.
Basically, Comcast switched over to IPv6, and it needs to be accounted for or else the AEBS will drop the signal from the DSL modem.
1. Open Airport Utility
2. Click Edit on your AEBS icon.
3. Click the Internet tab.
4. Click Internet Options.
5. Make sure IPv6 Mode is set to "Tunnel."
6. Click the "Enable IPv6 Connection Sharing" radio button so that it's active.
7. Save changes, Update the new settings, and let the AEBS restart with the new changes.
I fixed it a couple of days ago, and it's worked perfectly since then.
Here's the post that fixed it. https://discussions.apple.com/message/21916742#21916742
Here's the Comcast information the post refers to. http://www.comcast6.net/index.php/6to4config#faq3
Message was edited by: Crimsondude

My airport extreme will not connect to the Internet

My airport extreme will not connect to my toshiba router. I connected it to my office internet this morning but when I hooked it up at home it simply will not connect. I have tried resetting all the settings and have had no luck. It did work once upon a time. I currently have my airport express hooked up so I know there is connectivity.

I could never figure it out after trying everything I could and going to the genius bar I ended up just purchasing another extreme. The really funny thing is that I can set up a network between the two and it works fine. I am using it at work now with out any problems so I guess there is really no loss :-?

Airport Extreme saying no connection to the internet - cable modem still showing all is good. Airport Extreme light is still green.

I am having an issue where my airport extreme is saying there is no connection to the internet but still shows a green light and the status lights on the cable modem are all good. This is affecting both wired and wireless connection.
Today I had an issue where my iMac (wired) and other wireless devices could not connect to the internet but my work PC (windows 7 and also wired) was connected fine...in fact I was on a VOIP call at the time and had no issues. The only way I have of resolving this issue is to power cycle the airport by unpluging it.
Also, during this time I am unable to access the airport base station through via the airport utilities on my iMac, iPhone, or iPad.

I had the same experience yesterday when my airport extreme is green, cable modem has no problem and no internet on wired iMac or no WiFi. After talking to the cable company, there is nothing wrong with the cable modem and the line, the problem is in the System Preference>Network>Advance>DNS of the iMac. I don't know why as it seems like someone just turn my entire set up upside down. The only thing that I can relate to is that I was trying to figure out with Back To My Mac feature in iCloud between office and home.
In the Network, my DNS server somehow is 10.0.1.1 which is internal Apple IP. Take that out and you would see the actual DNS Servers from the providers.
Also when I look at the airport extreme through airport utilities, in Network setting the Router mode is Off (bridge mode). Once change this and everything is good to go.

Airport Express won't connect to the internet

Help! I woke up this morning to find, after almost six months faithful service, I could not connect to the internet on my iBook G4. I was recieving the signal from my Airport Express, but Safari and Network Diagnostics was saying that I was not connected to the internet. I have tried un- and re-checking the airport box in System Preferences and putting in DNS servers to no avail. My Airport now seems to be a useless white lump.

same thing happens to my wireless system from time to time. unplug the wireless express from the ac power, press the reset button with a ball point pen and plug back in to the ac power while holding in the reset button, wait for three flashes from the led then release the reset, should put you back on line in about a minute.

Airport Card won't connect to the internet

I recently got my first Mac. It is a used MacPro and it ran off of the G4 OS. I upgraded to the MAC OX X Tiger system. The problem I am running into is that I cannot get it to connect to the internet. I have tried to use the wireless router that we have and have hard lined it with an ethernet cable. Both of which won't work. Are there any updates that I can use to get it connected to the internet? How can I hook this up? HELP!

No software updates are needed to connect to the Internet. Macs have been good at Internet long before Mac OS X.
The Mac is so simple to set up from scratch that an earlier model was called the Internet Mac, now shortened to iMac.
Ethernet cables have fewer variables, so I would recommend starting with that.
System preferences > Network > Ethernet ...
... (Assist me) > (Assistant) ...
... and set it up again from scratch (by answering the questions) including a new "Location", NOT "Automatic". This procedure eliminates all the old users preferences and starts over with no pre-conceived notions.
Be sure to (Apply) or close the window and save changes to have them take effect. Occasionally, a Restart is needed after making extensive changes to get them to "take".

Airport Extreme-won't connect after the latest Apple software update

My iBook will no longer connect to the wi-fi provider at our marina since the last two security updates to 10.3.
The iBook works just fine with all other wi-fi signals in fact pulls in one that's a half mile away! Yet, it will not connect nor show signal strength with this one wi-fi provider. They haven't changed their signal and it occured immediately after I installed the latest software updates.
When I shut down the computer today, for just a moment, a message flashed "should I grant permission to allow the marina wi-fi to connect". But it was gone before I could "click" on the button. Haven't been able to get that message again. I've tried to re-connect via "Other" and keying in the wi-fi system name and password but no luck.
How can I restore my connection to this wi-fi?
Thanks,
iBook G4 Mac OS X (10.3.9) Airport Extreme
iBook G4 Mac OS X (10.3.9)

I had this issue last month after upgrading Quicktime and downloading a security upgrade. For some reason (which Apple couldn't derive), the upgrades for their products screwed up my Keychain, and the only way to fix it was to reset my Keychain. Like you, I run 10.3.9, and this happened with two different upgrades on both my iBook and my iMac.
The reset process is as follows:
Go to Keychain Access in Utilities
Access Keychain First Aid (under Window menu)
Choose Options
Choose "Reset Keychain"
What a pain...I've stopped downloading upgrades from Apple until this gets resolved. Of course, that's not a good "solution" either.
John

Airport extreme n not connecting to the internet but green light is on

Original configuration worked until a few days ago like this... Cable modem (RCA Digital by Comcast Model DHg535-2) ran into airport extreme N... into a D-Link DGS-2208 8 port switch... off to 8 different macs / printers/apple tv's/ and wireless macbook pro. Perfect.
Dilemma now. Cable modem running direct to main IMAC and works fine connecting through DHCP and active ip address. Ethernet shows green light in system preferences and connected. Unhook the line to the Mac and into the airport. Airport lights up green, bars show as connected, my original apple network is showing and connected w green light on airport and in system network preferences. Once this is done i can not access internet pages and they just spin on "loading". Hardline from airport extreme is connected to the IMAC and still no internet. Wireless shows up on macbook but still states "Loading".
Step one - connect to internet through direct line cable model. WORKS
Step two - connect to internet through direct wire through model/airport. No
Step three - connect through wireless - No
Step four - reestablish my switch and get everything back on line - Nope.
Bunce

The problem may be when you switch what is connected to the modem by just unplugging and replugging devices.
Any time you change network configuration, you should perform a complete power recycle of all of the network equipment to make sure that they are both "recognized" and initialized properly.
Please try the following:
o Power-down the modem, 802.11n AirPort Extreme Base Station (AEBSn), D-Link switch, & computer(s)/printer(s). Wait at least 10-15 minutes. Order is not critical.
o While the power is off, reconfigure your network to include the AEBSn.
o Power-on the modem; wait at least 10-15 minutes.
o Power-on the AEBSn; wait at least 5-10 minutes.
o Power-on the D-Link switch; wait at least 5 minutes.
o Power-on the computers/printers.

I have AirPort Extreme and cannot connect to the internet with a land line but the WiFi works

I have an AirPort Extreme and have been using for several months successfully, but as of two weeks ago, the line that I have hooked up to my desktop no longer provides internet service, but the WiFi works fine for the I-Pad and I-Pod.
I have checked with my service provider and my modem works successfully hooked up the the AirPort extreme or directly to the PC. When I am hooked in from the modem directly to my PC, I have internet for my desktop, but of course no WiFi.
If I connect the Modem to the Router and the router to my desktop, I have WiFi, but no internet service to my desktop.
I have replaced the network cable but to no avail.
Any suggestions?

It appears that there may be something amiss with the Ethernet switch that is built-in the 802.11n AirPort Extreme Base Station (AEBSn) or its configuration settings may be incorrect. I assume that you also tried using the other LAN ports on the AEBSn and the outcome was the same ... no Internet access via a wired connection.
One thing to try is to change the Ethernet adapter settings on the PC. It is possible that its current settings may be appropriate when connected directly to the Internet modem, but may be off for connecting to the AEBSn. If your PC's Ethernet adapter has options to control Speed, Duplex, & MTU, I would change these to the following respectively: 1000 Mbps, Full duplex, & 1500

My modem works just fine, but my airport extreme refuses to connect to the internet. I even reset it more than once, changed the DNS servers and still nothing. Help

Ok so recently we were having problems with our phone. We had to disconnect our modem in order to fix the phone lines and when that happened, our airpot extreme disconnected itself from the internet. No matter what I did i could not get it to connect back. I would power down the modem, I would reset the AE and nothing would happen.
I tried changing the DNS server and nothing happened. I always get the same messages in the airport utility app: No internet connection and no DNS server
Nothing I seem to do works. I do know for a fact though, that the problem is not the modem. I have connected it through ethernet to other devices and the internet has worked just fine.
Please please please if anybody sees this help me out!!

Since you feel good about having internet access up to your Airport, I would suggest as a next step checking your Airport's status light to see if it is giving any clues as to what may be going on. Below is some info on what the light can indicate
AirPort Express Status light sequences and what they indicate.
No light (Off) - AirPort Express is unplugged
Solid green - AirPort Express is on and working properly.
Flashing amber - AirPort Express is not set up or cannot establish a connection to the network or
the Internet. Use AirPort Utility to find out the cause. See “If Your AirPort Express
Status Light Flashes Amber” on page 20.
Solid amber - AirPort Express is starting up.
Flashing amber and green - There may be a problem starting up. AirPort Express will restart

Airport Extreme won't connect with my cable modem (Time Warner)

OK, I'm tired of staring at a blinking amber light. I'm reaching out to anyone out there who's had this problem. I've got everything connected right, the software loaded, the connections set on my laptop (Macbok Pro). But still my Airport Extreme won't connect to the Internet. I've tried different cables, rebooting both my modem and my Airport. For the record, I've had a Mac IT guy from my advertising agency come by my house and make sure that everything's installed and hooked up right. But it still keeps saying that my IP address is invalid, even though I can connect (wired) using the modem.
I suspect I'll just have to take it to the Genius Bar or something. But anybody got any ideas? I really want to join the 'n' generation....
-neil

atotheb, Welcome to the discussion area!
Did you power off the cable modem when switching the Ethernet connection from laptop to AirPort Extreme base station (AEBS)? This is usually required.

My airport extreme shows a green light, but won't connect to the internet.

I have an airport extreme, and it stopped working one day, so I reseted it and it's not connecting to the internet now. It's showing a green light, however, it won't connect to the internet. I live in an apartment complex, so I don't have a cable modem. The router is directly connected to the wall via ethernet. I had the ports checked by connecting the ethernet cord directly to the computer, and the internet is working fine. I tried resetting the router, but it still doesn't connect.

Your problem is typical Yosemite network.. just reboot the Time Capsule.. no luck reboot the network.. do a restart in correct order.. modem.. wait 2min.. TC .. wait 2min.. clients.
No luck then do a full reset of the TC and setup in a way that Yosemite can cope with.
Start from a factory reset. No files are lost on the hard disk doing this.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 for basestation and TCwifi wireless name.
If the issue is wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round. ie plan on a first and second round of changes to fix this.. hopefully.. I will point out other steps that can be round2.
2. Use all passwords that also comply with 1. but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. If the TC is main router you can skip this point. This is only an issue when the TC is bridged.
Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
5. Mount the TC disk in the computer manually.
In Finder, Go, Connect to server from the top menu,
Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only. Do the same for ethernet if you use it.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
You might need to do some more work on the computer itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
Tell us how you go.
Someone posted a solution.. See this thread.
Macbook can't find Time Capsule anymore
Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.
http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/
Same thing applies to the Airport Extreme or the Express if used as router.. just replace TC in the instructions with AE.

My Airport Extreme won't connect to the internet.

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