My airport utility says it cannot find any airport wireless devices, even though I am accessing the net via my wifi.  What's up with this?

My airport utility says it cannot find any airport wireless devices, even though I am accessing the net via my wifi.  What's up with this?  Also, I cannot connect to my Photosmart b209a printer, though a different computer - same Macbook Pro can.  I tried redownloading the software, but in the setup I get a "device not reachable" message:  "However to continue configuring the device in network, your Mac must have access to the device. So please make sure that your Mac has access to the Network ..."  I've checked my network on the system preferences and it's properly connected.  I'm on the net as I do this.  Tis very frustrating, and any assistance woud be appreciated.

Airport Utility is for administration of genuine Apple Base Stations. If you have a different Brand, Airport Utility can do nothing for you.
I think they're using ethernet.
To connect a Printer via Ethernet, no password is needed.
We already tried the password for the internet and that did not work...
If a password is required to connect to the Internet, then WiFi is likley being used, and that WiFi password is the one needed for the Printer connect wirelessly as well.
What make&model Printer? Is it indeed a Wireless Printer? Most connect via USB, but that would force it to use a specific computer to assist in printing.

Similar Messages

  • AirPort Utility is unable to fine any Apple wireless devices.

    Just installed Airport Extreme. Went beautifully:
    - iMac (OSX 10.5) can connect wirelessly to Internet,
    - IBM ThinkPad (XP, SP-2) can connect wirelessly to Internet,
    - iMac can print to printer connected to the USB port of the AE
    But if I try to administer the AE from IBM ThinkPad rather than from he iMac, though, and the AirPort Utility simply responds that "AirPort Utility is unable to find any Apple wireless devices [RESCAN]. Even though it is currently connected to the Internet using one .
    Do I have to join a network or otherwise tell he Windows machine about the AE somehow for it to "see" it? I don't know where to turn.
    Apple's doc on this subject is typically nonexistent.
    Any help is GREATLY appreciated.

    I do not believe that I solve this easily. I have restarted everything, connected directly wtih CAT6, patched my XP, reset the AE, etc. The ThinkPad is a work computer, and I believe that my issue is most likely related to some level of super-firewall-encryption-keep-me-same-from-everything kind of stuff that has been installed by my company, stuff which I am not going to try to find, remove, or shut off just so I can configure the AE from here.
    I have an old XP desktop connected to the AE through CAT6 that is able to read and manage the AE's configuration, and of course my iMac sees it perfectly. That will be good enough for now.
    Thanks to all who suggested solutions.
    KAS

  • Trying to set up time capsule but keep getting message stating airport utility was unable to find any airport wireless device. What do I do know?

    Trying to set up my time capsule on my imac.
    Keep getting message "Airport utility was unable to find any airport wireless devices."
    What do I do now?
    joglenn

    When having difficulties accessing the Time Capsule (TC) via the AirPort Utility, try the following, in order checking accessibility with the utility after each step:
    Check the local connection. If you are trying to access the TC wirelessly, make sure that you are connected to its wireless network before running the AirPort Utility to administer it. If you are still unable to access it with the utility, temporarily connect your computer directly using an Ethernet cable to one of the TC's LAN ports.
    Power cycle the base station. Remove the power adapter's plug from the power outlet, and then, wait 15 seconds before plugging it back in.
    Perform a "factory default" reset on the base station.
    Finally, if you are attempting to access the TC via an Ethernet connection, be sure that your Ethernet port is NOT configured for Jumbo Frames, i.e., using an MTU of 9000+.

  • AirPort Utility was unable to find any AirPort base stations...

    I recently purchased a new AirPort Extreme base station 802.11n, and I followed the manual to get it set up. I installed the software, but when I launch AirPort Utility it cannot detect my base station. (I get the above error message).
    I've got an old G4 desktop mac (QuickSilver model) running OSX 10.4.10, and it's got the original AirPort card installed. I've made sure AirPort it turned on in my menu bar.
    I decided to set up my base station by connecting an Ethernet cable directly from my base station into my Mac, and set up my network that way. But as soon as I try it wireless, then AirPort utility looses the base station.
    My base station is connected to a Netgear ADSL2+ Modem Router DG834. (The router and my internet connection are working fine). I've got all solid green lights on the router and the base station.
    Is there some compatibility issue with my old AirPort card and my new base station? Or do I have a faulty card maybe?
    Any advice appreciated.
    Thanks, Tom.

    I have the same setup as you and I had problems like yours. For some reason the old airport card doesn't seem to work with the new airport extreme base station if you are using WEP encryption. WPA works fine. In order to connect to your new base station so that you can administer it with the new Airport utility try this first: If the airport icon is displayed on your tool bar, click on it and select other. Enter your network name and password. With a little luck you will now be connected to your base station and it will be found by airport utility. If that doesn't work. Press the rest button on the back of the base station and hold it for at least one minute. That should completely rest your base station so that it is not encrypted. You should then be able to select it from the drop down menu when you click on the airport icon on the tool bar. Once you are connected, airport utility will find it.

  • Airport utility was unable to find any airport wireless device

    Installed Airport Extreme connected to my PC running XP Pro. Configured my wireless network successfully. Updated to Aiport Utility for Windows ver 5.5.2 and the Airport Utility shows the 'unable to find an Airport wireless device' message and the 'Rescan' button. I uninstalled the upgraded Utility software, unplugged the Airport Extreme, installed the original software from the supplied disc, held down the reset button while plugging the power back in and waited till I got the amber/green fast flashing lights at which time I released the reset button.  No change. Then upgraded the Airport Utility back to 5.5.2 and still no change.  I can connect to the web from my PC and to an open wireless network named Apple Network f9561d.
    Any help getting access to my Airport Extreme greatly appreciated. Thx

    PC was/is always directly connected to Airport Extreme via ethernet. Windows XP Pro firewall always has been disabled (double checked). No firewall software.  Disabled PC Tools malware protector.  No virus protection or scanning software.
    Only things showing in toolbar are NVidia Settings, Windows Volume Control, Network Connection icon,Safely Remove Hardware Icon and the time.
    Don't have anything running that would block any ports.
    Airport Utility for Windows is version 5.5.2.
    Did another factory(?) reset as described before and pressed 'Rescan' button 15 times with no change. Devices connected via wireless are Nexus smartphone & HP laptop running Vista. All can access Internet, but slowly.
    Tried rebooting PC several times with no difference. Tried plugging the PC ethernet cable into different ports in the Airport Extreme before I realized that I could always access the Internet from the PC so I was wasting my time : )
    Tonite I unhooked my DLink wireless router, hooked up the Airport Extreme, installed the software, configured the network (perfectly) and then checked for and installed the
    Airport Utility software upgrade (no others). As soon as it finished installing, I ran it and ended up with the error. I didn't install anything else or even run any other software. I saved the configuration, checked for and installed the upgrade.  I haven't changed ANY settings on the PC or run any software other than Firefox to create my Apple account to report this problem.
    Any help greatly appreciated.

  • When trying to set up my time machine I get this message:  Airport Utility was unable to find any airport wireless devices.  I am connected to the internet.  What's the problem?

    I'm trying to set up my time capsule.  I'm having trouble. Please help

    Hi Angela,
    Had (and having) the same issue from Windows 7 on my TimeCapsule (TC) ..... Not sure how to fix it but I have a workaround:
    1) Make sure you are getting your internet connectivity from the TC instead of your ISP's modem (turn off wifi on the ISP's modem)
    2) go to windows menu and type CMD on the search box, that should get you a black screen. Type IPCONFIG and note the numbers on the Gateway (mine is 192.168.1.1)
    3) Open Airport utility and go to File > Configure other
    4) Type the Gateway from step 2 and your TC password (if you didn't change it, it should be the serial number f your TC, found on the bottom sticker)
    5) you should be able to see yout TC settings.
    Hope it helps. I had a big headache when setting TC on my Windows laptop.... (but none on my Macbook) :-)  Good luck!

  • AirPort Utility was unable to find your Apple wireless device after restart

    I keep getting this message when I try to setup my time capsule.
    "The settings for this Apple wireless device have been successfully updated, but there was a problem re-joining the wireless network or finding the Apple wireless device. You may need to select your network from the AirPort menu and try again."
    After this message, the time capsule cannot be seen in the airport utilities at all either, and requires a reset before it becomes visible again. I've tried renaming the network and the time capsule itself to shorter names without punctuation as I'd read sometimes helps, but it doesn't seem to work. I don't have an internet connection set up yet, but that shouldn't be a problem, as I've selected not to connect to the internet for now, and am just wanting to back up my computer for the moment. What is happening here?

    probablythestrongest wrote:
    I keep getting this message when I try to setup my time capsule.
    "The settings for this Apple wireless device have been successfully updated, but there was a problem re-joining the wireless network or finding the Apple wireless device. You may need to select your network from the AirPort menu and try again."
    After this message, the time capsule cannot be seen in the airport utilities at all either, and requires a reset before it becomes visible again.
    Until you can complete the Time Capsule configuration process, I recommend that you connect it to your Mac with an Ethernet cable instead of depending on a Wi-Fi connection. That would make a lot of sense given the rest of your situation, as it would make your backup process a lot faster.

  • HT3728 AIRPORT UTILITY IS UNABLE TO FIND ANY WIRELESS DEVICE 5.6.1

    Ok So I have bought a 2TB Time Capsule, for the past few weeks we have been doing our backups on it etc and just using our already installed Netgear wireless router. Tonight I decided I would "extend an already existing wireless router" - after following all the steps etc and then clicking apply etc, the Airport Utility said that it would need to restart the time capsule etc. After about 5 mins and it looked like it had frozen, airport utility re-started and now all i get is:
    "Airport Utility is Unable to find any wireless device. Make Sure the Airport Wireless Device you want to set up is plugged in and in range of your computer, and then click rescan"
    I have clicked Rescan like 10 times
    I have quit and restarted Airport Utility as well as my Mac OSX 10.5.8
    I have pulled the Time Capsule plug out of it and restarted it
    I have turned of my airport on my computer and turned it back on again
    I have read a number of posts - yet nothing seems to give me any more options other than to rescan.

    If you are trying to connect the Time Capsule to the Netgear router using a wireless only connection, Apple's "extend a wireless network" feature was designed to only work with other Apple routers. It is extremely unlikely that this setting would work with a Netgear product.
    You will need to start over again and perform a Factor Default Reset on the Time Capsule and then re-configure it back to the original settings that you set up previously.
    Resetting an AirPort Base Station or Time Capsule FAQ

  • "Airport Utility was unable to find your Airport after restarting"

    Airport Express B has been working great for two years, and suddenly it can't be found in Airport Utility.
    When I hard reset it, and re-set it up again, I go through the whole procedure, using the Utility to write the new settings : "The settings for this Airport Express have been successfully updated...waiting for Airport Express to restart" and at that point nothing happens - the light stays continuously green, no restart, and shortly afterwards I get the failure message "Airport Utility was unable to find your Airport wireless device after restarting".
    I come out of Airport Utility, reopen it, and it can't find the Airport Express. Nothing. A £65 brick that has ceased to be, and this forum is full of people with similar problems. I've tried all of the fixes, including hard-wiring it using Ethernet, and again it goes through the whole procedure abut when trying to restart the AE, fails to find it.
    Are Apple making any response to these issues ?

    Thanks Martin - I can download it from the Apple website, according to this discussion :
    http://discussions.apple.com/thread.jspa?threadID=1085243&tstart=30
    My concern is that a) it may not work with an Intel MBP, and that it may break my Airport - totally. Could you let me know what you're running it on ?

  • "Airport Utility was unable to find your airport wireless device"

    I recently bought an Airport Extreme to replace a D-Link DGL4300. My network is as follows: DSL > Modem > Airport Extreme > Ethernet and Wireless clients (wireless clients include my iMac and my wife's MacBook). This worked fine for about 2 weeks, until my wife's MacBook started having connectivity issues. I did a soft reset on the Airport Extreme, and . . . poof. No internet for anyone. I did a hard reset and used the saved profile that had previously worked (for at least my computer), and after the Airport Extreme restarted, I received the dreaded "Airport Utility was unable to find your airport wireless device". I have repeated this cycle several times with complete power-downs of the modem, the Airport Extreme and all clients, with no change in result.
    What's odd is that even though Airport Utility can't find the Airport Extreme, my home network works fine (i.e., all clients can talk to an internal media server and each other), but there is no internet at all. Any ideas?

    Alex Fisch wrote:
    "Airport Utility was unable to find your airport wireless device"
    Until you can complete the configuration process, try connecting your Mac to the AirPort Extreme with an Ethernet cable to see if that allows AirPort Utility to see the Extreme.

  • My iPhone 4 Bluetooth, using ios7, cannot identify any other bluetooth device (even other apple products). Says device not supported. How to solve this problem?

    My iPhone 4 Bluetooth, using ios7, cannot identify any other bluetooth device (even other apple products). Says device not supported. How to solve this problem?

    Supported Bluetooth Profiles
    It is not supposed to detect other Apple products via Bluetooth.

  • Airport Utility was unable to find your Airport device after restarting.

    - I just updated the firmware on my base station (it a white dome?? i think snow?) to 5.7
    - I am running AirPort Utility 5.5.2 (also recently updated)
    - I have (3) AirPort Expresses (just updated firmware yesterday) and now are not being seen in the airport utility. They had been running for about two years just fine.
    I have done a hard reset and was then able to see the Airport Express and go through set up. Upon finalizing the set up I get this message:
    "Airport Utility was unable to find your Airport device after restarting."
    This is happening with all 3 AirPort Expresses

    Hello !
    I had the same kind of problems when I upgraded to the latest version of Airport (5,7).
    The Airport express seemed to have been disconnected, and nothing I could do to reconfigure it, after hard resetting it, seemed to be working.
    I did two or three hard resets before remembering having been in a situation like that a while ago.
    I went back to the Mini, **deactivated the firewall (in the "preferences" panel), then deactivated also the firewall of the Modem/router provided for my internet connection. Then I went in the other room and did another hard reset of the Airport express, came back in the mini's room, opened the Airport utility, the icon of the Airport express was already visible (which wasn't the case before... ), did the re-configuring.
    The reconfigured Airport express reappeared very quickly, then I reactivated the firewalls of the Mini and the router. Voilà !
    It took less than two minutes !
    And since then the Mini have been streaming music without a glitch to the Airport express.
    I hope this will help you and others !

  • HT4597 After the move to icloud, I no longer have an address book synched. Cannot find a way to add i cloud on preferences/accounts either. I'm not at all happy with this transition.

    After the move to icloud, I no longer have an address book synched. Cannot find a way to add i cloud on preferences/accounts either. I'm not at all happy with this transition.

    You don't require Mountain Lion - you need Lion which has been available for almost a year.
    Unless you are running Mac OS X 10.7.2 or later (Lion) you won't be able to sync iCloud with your computer. The iClous system preferences pane does not exist in ealier versions.
    The Mac system requirements are all clearly stated on the iCloud pages, and in the support articles.

  • I have an HP Photosmart Premium C410. It worked great with Mountain Lion, but it doesn't with Mavericks. Can't install any printing s/w even though it's on the network. Anyone know why????

    i have an HP Photosmart Premium C410. It worked great with Mountain Lion, but it doesn't with Mavericks. Can't install any printing s/w even though it's on the network. Anyone know why????

    So, this post, as well written as it is, went totally ignored by the HP personnel that are supposedto be "helping" us poor novices? WOW! No wonder this crap gets thrown out of the house so often.
    I have two HP network printers. An HP Officejet 4500 G510g-m, and a HP Photosmart Premium C410a, and they are the most unreliable pieces of "equipment" that I have in my network. This is absolutely trhe crappiest bunch of junk on the market. The only thing worse than these "devices" is the support from HP for them.
    I also have a HP Photosmart C5280 AIO, and a Deskjet D2345 Printer. I have little, to no, problems with these two. The "flagships" of my network imaging are the worst, of the worst.

  • I cannot find the 'WPA passphrase' to connect my printer via wireless and cannot find it in Airport utility (MAC says it cannot find any open airports)

    MAC OS X 10.6.3 - desktop Mac
    I browsed similar questions and saw that someone recommended going to the Airport Utility and then selecting manual set up or something- anyways, it could not find any airports. I have brought my printer from my house as my BF's has died - this is the first time it's asked for a WPA passphrase. We tried a very long series of capital letters and numbers as well as the password for the internet and both times the printer said "invalid passphrase"..... ......

    Airport Utility is for administration of genuine Apple Base Stations. If you have a different Brand, Airport Utility can do nothing for you.
    I think they're using ethernet.
    To connect a Printer via Ethernet, no password is needed.
    We already tried the password for the internet and that did not work...
    If a password is required to connect to the Internet, then WiFi is likley being used, and that WiFi password is the one needed for the Printer connect wirelessly as well.
    What make&model Printer? Is it indeed a Wireless Printer? Most connect via USB, but that would force it to use a specific computer to assist in printing.

Maybe you are looking for