My app downloading has frozen and will not download?

I was trying to download an app and nothing happens.  Have a blank square that just says "waiting". 

Hello pjfrancis,
Thank you for the details of the issue you are experiencing with downloading an app.
I recommend tapping on the app to change the status to Paused and tapping once more to initiate the download of the app as suggested in this featured discussion:
App updates won't download on my iPhone, they just say waiting.
https://discussions.apple.com/thread/4111336
Thank you for using Apple Support Communities.
Best,
Sheila M.

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