My app's rejected due to bugs!

I received following report from review:
We found that your app exhibited one or more bugs, when reviewed on iPad running iOS 6.1.3 and iPhone 5 running iOS 6.1.4, on both Wi-Fi and cellular networks, which is not in compliance with the App Store Review Guidelines. When the user attempts to subscribe for free, an activity indicator is displayed indefinitely and the subscription is not completed.
How to resolve this problem?
Indeed, I followed adobe steps to build it. But I received rejected status. I built an app for iPad and iPhone. Then I prepared a free subscription for iPad that has 1024x768 resolution. Also I didn't publish any rendition for iPhone. Is it the cause for error or not?
Thank you

Since you have a pro or enterprise account I suggest you call gold support for assistance with this issue. You can find support contact information by logging into http://digitalpublishing.acrobat.com/ with your account and then looking in the bottom middle of the dashboard.
Neil

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IOS app rejected due to a blank, black screen upon launch

I recently got my iPhone app rejected and the reason is below:
"We found that your app exhibited one or more bugs, when reviewed on iPhone 5 running iOS 6.1.3, on both Wi-Fi and cellular networks, which is not in compliance with the App Store Review Guidelines.
Specifically, the app displayed a blank, black screen upon launch. Please see the attached screenshot/s for more information.
The steps to reproduce are:
1. Launch app
2. Bug encountered"
I use FlashDevelop and the latest Apache Flex + Air SDK 3.7 + swfversion=20. I don't have an iPhone 5 to test on but I've tested the application on a 3GS, iPod touch (4th gen.) on IOS 4.3, 5.1 and 6.1.3 (latest) and the application works on all of them.
The attached screenshot mentioned above is here:
the "blank" screen is actually a deep blue one, which the color I've set to my project's background.
I didn't make any special modifications in the code to support iPhone 5 to be honest, and the project dimensions were set to 640x960, but I did include the [email protected], and it shows inside the .ipa at Payload/Myapp.app/
In almost all the iPhone 5 discussions I've read online, theat launch problem is due to the [email protected] not being there in the root of the release .ipa, but I'm sure it does exist on my ipa. Also, I have request high resolution set to high, and the Info.plist has the correct DTPlatformVersion (6.0) and DTSDKName (iphoneos6.0).
Any ideas what the problem could be?
Thanks.

Remember - they gave you a very specific device and version. It might be working on all other configurations. So if you are unable to get your hands on that device and version you are going to be left stabbing in the dark as to what is going wrong.
My advice would just be to figure out what's different with that device and make sure everything is configured properly.
Another option - if you don't want this app on the iPad anyway - is to remove it from the configuration:
<key>UIDeviceFamily</key>
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App rejected due to non-public api's

Hi,
 My App rejected due to non-public api's.
Apple's Comments:
2.5: Apps that use non-public
 "We found that your app uses one or more non-public APIs, which is not in compliance with the App Store Review Guidelines. The use of non-public APIs is not permissible because it can lead to a poor user experience should these APIs change.
We found the following non-public API/s in your app:
_updateView (I have the method name like "_updateView" in my source, can I change the name of the method. Is it works ? )
If you have defined methods in your source code with the same names as the above-mentioned APIs, we suggest altering your method names so that they no longer collide with Apple's private APIs to avoid your application being flagged in future submissions.
Additionally, one or more of the above-mentioned APIs may reside in a static library included with your application. If you do not have access to the library's source, you may be able to search the compiled binary using "strings" or "otool" command line tools. The "strings" tool can output a list of the methods that the library calls and "otool -ov" will output the Objective-C class structures and their defined methods. These techniques can help you narrow down where the problematic code resides."
 And in my application, I am using the FBConnect, SDWebImage library, and Twitter+oAuth api's. These are non-public api's ? Now, can I integrate Jira (Crash Reporter) to my application? Can anybody solve my issue......
Thanks & Regards,
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I have the same problem what to do with below points from the apple.
Requires help plz help me my app rejected two times with this points.
We found that your app uses one or more non-public APIs, which is not in compliance with the App Store Review Guidelines. The use of non-public APIs is not permissible because it can lead to a poor user experience should these APIs change.
We found the following non-public API/s in your app:
_tearDown
If you have defined methods in your source code with the same names as the above-mentioned APIs, we suggest altering your method names so that they no longer collide with Apple's private APIs to avoid your application being flagged in future submissions.
Additionally, one or more of the above-mentioned APIs may reside in a static library included with your application. If you do not have access to the library's source, you may be able to search the compiled binary using "strings" or "otool" command line tools. The "strings" tool can output a list of the methods that the library calls and "otool -ov" will output the Objective-C class structures and their defined methods. These techniques can help you narrow down where the problematic code resides.
We appreciate that you may have made the precautions in your code for using non-public APIs, however, there is no way to accurately or completely predict how an API may be modified and what effects those modifications may have. For this reason, we do not permit the use of non-public APIs in App Store apps.
If there are no alternatives for providing the functionality your app requires, we encourage you to file an enhancement request. Or, try working with the Apple Developer Technical Support team to explore alternative solutions.
On occasion, there may be apps on the App Store that don't appear to be in compliance with the App Store Review Guidelines. We work hard to ensure that the apps on the App Store are in compliance and we try to identify any apps currently on the App Store that may not be. It takes time to identify these occurrences but another app being out of compliance is not a reason for your app to be.
For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. Please be sure to:
- include the complete details of your rejection issues
- prepare any symbolicated crash logs, screenshots, and steps to reproduce the issues for when the DTS engineer follows up.
For information on how to symbolicate and read a crash log, please see Tech Note TN2151 Understanding and Analyzing iPhone OS Application Crash Reports.
If you have difficulty reproducing this issue, please try testing the workflow as described in <https://developer.apple.com/library/ios/qa/qa1764/>Testing Workflow with Xcode's Archive feature".

App rejected due to microphone prompt issues??

Apple app submission issues again!
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This is what they said:
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Thanks very much,
Fiona

Hi Pahup
Just wondering, in my case where I do use the microphone and I have it set in my app.xml under InfoAdditions UIRequiredDeviceCapabilities,
could it be (hopeful here) that the next Air version prompt for the permission on first app launch?
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App rejected because of bug in SDK?

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Allowing editing is not an option for my app because one receives no information if the user actually did any editing and the resulting UIImage has a different size than the actual device screen (it's more square like the caller id pics used in the contact list).
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My app is rejected at app store. They said" We found that your app requires functionality specific to iPhone, but the UIRequiredDeviceCapabilities key in the app's Info.plist does not reflect this requirement. When this app is installed on an unsupported device, it will not behave as advertised, as required by theApp Store Review Guidelines. Since your app requires phone functionality, you should configure the UIRequiredDeviceCapabilities key to reflect the appropriate devices. This key prevents users from installing applications on unsupported devices."
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We found that your app exhibited one or more bugs, when reviewed on iPad running iOS 7, on both Wi-Fi and cellular networks

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1.) Wrong forum
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My app's rejected due to bugs!

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