My app store can't opened on mac os x 10.9

when i try to open app store it said "-1715". what it means? any solution?

Disable anti virus software if installed
Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper
If nothing above helped, restore OS X.
Startup your Mac while holding down the Command + R keys.
From there you should be able to access the built in utilities in  OS X Recovery  to restore OS X.
That will also reinstall the Mac App Store for you.

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    Message was edited by: mrivmriv

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