My App Store has not been working and every time I hit it its just blank what do I do

DDear Apple my App Store has not been working and i need to know what to do because I need to download things and I cant every time I touch the button it's just blank

iOS: Resolving update and restore alert messages
For error -50: See error 13 and 14:
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

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HT1320 Hi, I have an Ipod nano which is nearly 12mths old. Recently ths shuffle aspect has not been working and the same piece of music plays over and over and can only move onto the next music only by pressing the manual button to move onto the next mus

Hi
I have an Ipod nano which is nearly 12mths old. Recently the shuffle aspect has not been working and I have to manually press the forward arrows on the screen to move onto the next piece of music. If i dont press the forward arrows the same piece of music plays over and over.
regards
jamie

Hello
Tap the screen when playing a song and you should see playback options and tap the repeat until it is white. When it is blue it on repeat and if it has a 1 on it then it is repeating the same song over and over again.
iPod Nano
http://manuals.info.apple.com/MANUALS/1000/MA1624/en_US/ipod_nano_user_guide.pdf
Regards,
-Norm G.

On Word I was copying a sentence, but the command has not been executed and the timer is constantly circling. It has been circling for over 10 minues. How do I get out of this?

On Word I was copying a sentence, but the command has not executed and the timing cursor has been circling for over 10 minutes. How do I get out of this?

You probably will need to force-quit Word. Go to the Apple menu, choose "Force Quit", locate and select Word in the list of applications and click the "Force Quit" button. You will of course most likely lose any changes you made to the document since you last saved it (or it was auto-saved, if you have that option turned on in Word).
Regards.

IMessage has not been working on iPad

Hey! iMessage has not been working, and when I try to reverify my password to iMessage it tells me an error has occured. What's going on?

Hey! iMessage has not been working, and when I try to reverify my password to iMessage it tells me an error has occured. What's going on?

I cannot conect to APP Store. I upgraded to IOS 8.3 and APP Store has not worked since. I am being asked to tipe my user name /password and nothing happens afterwards. No error messages either.

I cannot connect to APP Store. I upgraded to IOS 8.3 and APP Store has not worked since. I am being asked to type my user name /password and nothing happens afterwards. No error messages either.

hey the sever is down for the moment try again latter tonight... we have been attepting and i eveen went to the apple store third Street Primonade and alejadnro could not help me he said to try soon
John

Since updating my iPad and iPhone to the new software iOS6, my wifi has not been working properly I'm either getting a very week signal or the signal is dropping completely,

Since updating my iPad and iPhone to the new software iOS6, my wifi has not been working properly I'm either getting a very week signal or the signal is dropping completely. Has anyone noticed this?

iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
Try This - Renew IP Address:
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My iPod has not been working for a month now and i was hoping that you could help me.The part where you charge and sync the iPod is not connecting.There is defiantly not the lead as we use it for the iPhone and that works please could you help!

my iPod has not been working for a month now and i was hoping that you could help me.The part where you charge and sync the iPod is not connecting.There is defiantly not the lead as we use it for the iPhone and that works please could you help!
yours sincerly
jackfromsurrey

What I am saying is ..........
The iPhone HAS to be active making calls on the UK carrier network for the carrier to identify as "theirs" and therefore eligible for the Carrier to unlock
The way to achieve this is to use a PAYG sim making and receiving calls to establish a customer relationship with the Carrier and then follow the Carrier's process to unlock
With a PAYG it usually means adding a specified (by the carrier ) amount usually £15 /£20 depending on the carrier
This is how O2 function and according to Gemma this is how Vodafone work

TS3899 Since I updated to iOS 8.0.2 my iPad has not been working properly. It freezes in the middle of things. It cuts out when I'm browsing. It's slow when I. Typing and more how do I sort it

Since I updated to iOS 8.0.2 my iPad has not been working properly. It freezes in the middle of things. It cuts out when I'm browsing. It's slow when I. Typing and more how do I sort it

Hello Jm23ur,
After reading your post, it sounds like you are experiencing performance issues with your device. You may want to consider restarting the device first, and then resetting if that does not work. This article provides detailed instructions for Restarting, and Reseting:
Turn your iOS device off and on (restart) and reset
How to restart
Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities,
BobbyD

My imessage has not been working. the internet and imessage only work on wifi. how do i fix this

MY IMESSAGE HAS NOT BEEN WORKING. IT ONLY WORKS WHEN I AM CONNECTED TO WIFI. THE INTERNET DOESNT WORK EITHER. I TRIED EVERYTHING AND NO ONE ON THE VERIZON PHONE NUMBER WILL ANSWER.

First make sure cellular data is toggled on.
Secondly make sure airplane mode is set to off.
Thirdly, make sure to toggle to "on" the send text/SMS/MMS if you cannot use imessage.
I don't know what model iPhone you have, if a 5,5c, or 5s make sure the Sim card is functioning properly. (Remove with device turned off, the carefully place back in device) then turn on the iPhone.
Hopefully problem solved.
http://www.apple.com/support
May have other solutions.
Good Luck

My phones imessege has not been working, it connects to my email but not my phone number it says its an option but its in grey and i am not able to click it as an option

i have a iphone 5 and my phones imessege has not been working, it connects to my email but not my phone number it says its an option but its in grey and i am not able to click it as an option

Depending on what iPhone you have when you get to the connect to wifi you should be able to activate your device over cellular data. Try doing a hard reset by holding the home circle button an power button until an apple pops up and the go through the setup again and when you get to the wifi part a option should be setup with cellular data iPhone 4 and above should give this option sometimes doesn't like showing up that's why u have to do a hard reset first

What is wrong? The "show my windows and tabs from last time" has not been working these past two or three days. It was fine before. Ive changed nothing except the last update from you. Thank you.

What is wrong? The "show my windows and tabs from last time" has not been working these past two or three days. It was fine before. Ive changed nothing except the last update from you. Thank you.

Make sure that you do not use "Clear Recent History" to clear the "Browsing History" when Firefox is closed because that prevails and prevents Firefox from opening tabs from the previous session.
* https://support.mozilla.com/kb/Clear+Recent+History
It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Session_Restore
* http://kb.mozillazine.org/sessionstore.js
If you use cleanup software like CCleaner then make sure that Session is unchecked in the settings for the Firefox application.

Since I uploaded the new OS X Mavericks the App Store, Messages, Notes, Calendar, Maps and Preview will not launch/open. In Finder cannot find my files. Most crucially cannot upgrade OS X Mavericks software. I had two apple ID's, the old one not used

Since I uploaded the new OS X Mavericks the App Store, Messages, Notes, Calendar, Maps and Preview will not launch/open. In Finder cannot find my files. Most crucially cannot upgrade OS X Mavericks software. I had two apple ID's, the old one not used

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Highlighter has not been working in Adobe reader in my samsung Galaxy Tab 3. Can you please help?

Highlighter has not been working in Adobe reader in my samsung Galaxy Tab 3. Can you please help?

Update to comment - I found this thread that is related:
Did Adobe Acrobat Reader revert to this bad and nonintuitive way to highlight text? The highlight approach described in this thread - to select text with handles - does work, but it is truly slow and clumsy.
https://forums.adobe.com/thread/1538670

Excel cannot open the file beacuse the file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file [help]

Hi,
I have a excel file that I have been using since beginning of year.
Yesterday, I tried to open it but a message comes out "
Excel cannot open the file beacuse the file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file"
After I click yes, the page is blank. The file is about 400kb in size.
I have try open and repair and third party repair program and not working also.
I would appreciate a lot if you can help me.
Thank you very much.

Per your post, this problem might be caused by malware on the affected machine.
http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2013/09/07/quot-cannot-open-the-file-because-the-file-format-or-extension-is-invalid-quot-opening-office-files.aspx
In order to clean your machine, run Microsoft Safety Scanner (http://www.microsoft.com/security/scanner/en-us/default.aspx) to kill the malware, and then repair Excel file itself.
If this is not the case, feel free to post back and let me know. Thanks.
Tony Chen
TechNet Community Support
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

My itunes button seems to not be working. Every time I open the app, it closes and goes back to my homescreen

My itunes button seems to not be working. Every time I open the app, it closes and goes back to my home screen.

See:
iOS: Troubleshooting applications purchased from the App Store
Go to Settings>iTunes and App Stores and sign out and sign back in.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

My App Store has not been working and every time I hit it its just blank what do I do

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