My app store is not responding

I downloaded App Store after checking for new updates on my MacBook Pro and it worked, but when i click on the icon, it does not work and the icon is a piece of paper with office supplies, not the actual app store icon. How can i fix this?

Try removing the icon from the dock, and relaunching the App Store from the , on the top left.
Plan B: Open a Finder window, navigate to your Home user account, then open the Library folder. Open the Preferences folder, and locate the com.apple.appstore.plist file. Drag and drop this file to your desktop, then close the Finder window. Now restart your computer, and relaunch the App Store.

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App Store is not responding after Yosemite installation

After installed Yosemite 3 days ago, I have been encountering many issues: 1) booting very slow (more than 10-15 minutes), even halt sometimes; 2) app store does not respond; 3) some apps like Spotify are cannot be opened. I have been always happy with Apple products until Yosemite. So disappointed!

What I don't get about this community is how come we have to rely on other users to guess how to fix major problem....SHOULDN'T BE Apple's duty to surf these users issues and give the RIGHT ANSWER ASAP!!!!!
Anyway I got the same problem...app store stuck!
Anybody? Any Apple technician around no?
Thanks
Carlo

HT204266 App Store is not responding , featured and top charts, no reponse

App Store is not responding

Saw this on another post.
Applecare Senior Advisor (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom
<Edited by Host>

TS2446 When I put my apple password for App Store will not respond

When using I'd password for updates and App Store will not respond

Does the username and password you try to use have administrator privileges? You must input an admin username and password to install.

App Store hangs (not responding)

I am trying to use the App Store to upgrade my iMac from Snow Leopard (10.6.8) to Mountain Lion (10.8). When I open the App Store and sign in using my Apple ID, I can click on the "OS X Mountain Lion" link. This shows a new page with a button that says $19.99. When I click that button, the button changes to "Buy App". When I click the Buy App button, the App Store hangs with the spinning ball icon after about 20 seconds. I left it alone for over 2 hours, and it remained hung. I have searched user forums and tried a few things. Nothing has worked. Here are some things I have tried, with no success.
+ turned off Spotlight (some forums mentioned that was an issue)
+ unplugged my external USB drive for Time Machine backups
+ re-booted into safe mode
+ removed all directories inside /var/folders
+ removed ~/Library/Preferences/com.apple.appstore.plist
+ removed ~/Library/Preferences/com.apple.storeagent.plist
+ removed ~/Library/Application\ Support/AppStore
+ removed ~/Library/Caches/com.apple.appstore
+ removed ~/Library/Caches/com.apple.storeagent
+ removed ~/Library/Caches/storeagent
I asked Apple support, and they said, "You must upgrade to Lion first, then Mountain Lion, but unfortunately Lion is not available for download. Please visit your local Apple store for help." So, I drove out to the nearest Apple store. The assistant there told me it is NOT necessary to upgrade to Lion first. They asked me to bring my iMac into the store to have a look.. what a hassle. So I replied back to Apple support, who then asked me to call their support number. I called, then hung up when they said "this call will cost you $20".
Anyone out there smart enough to solve this puzzle?

No, there is no direct download link. Those are days of the past, I'm afraid. You may need to reinstall Mavericks.
Install or Reinstall Yosemite, Mavericks, Mountain Lion, or Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
OS X Mavericks- Erase and reinstall OS X
OS X Mountain Lion- Erase and reinstall OS X
OS X Lion- Erase and reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.

App Store is not responding

I click on featured or charts and it just displays a blank screen. I cannot search either.

Saw this on another post.
Applecare Senior Advisor (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom
<Edited by Host>

Itune and Apps store are not responding?

going very slow and not generally responding

OK. Just wanted to make sure.
I suppose that the next step would be to quit the apps completely and then restart the iPad.
Quit the app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Have you tried connecting to the app store from a different WiFi network? Somewhere other than your own home?

App store application not responding

Anyone out there that can help? I click on the "app store" icon and it brings up the store page. Then when I select an item to purchase-it directs me to the "sign into your account" page. When I click to "sign into my account" on that page-nothing happens. Thanks!

Read.
https://discussions.apple.com/message/19482122#19482122

TS4554 My app store will not respond to any mouse clicks.

I recently upgraded my harddrive. Everything appeard to upgrade fine, but now when I launch the App Store, it just freezes. I can't click any of the options, I can't close it with the mouse, I have to use Command Q to quit.

Quit the application.
In Finder hold down the option/alt key while selecting the Go menu item. Select Library. Then go to Preferences/
com.apple.appstore.plist. Move the .plist to your desktop.
Open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer ones.
If you want to make your user library permanently visible, run the below command in Applications/Terminal.
chflags nohidden ~/Library/
You will need to do that after any updates.

Installed Yosemite and now lost apps and also my App Store does not open. Does anybody know how to fix the problem?

Some weeks ago, I installed OS X Yosemite, as shown on my App Store, that was a "System Update available for my IMac 2009". Followed all the steps, normally and installed it as I did many other times ago (with the Maverick, Mountain Lion, OS X).
Just after the installation, I noticed that every single folder or program that depends on "Apple", stopped working.
Examples: Office package opens normally, so as Firefox. But, IPhoto, ITunes, Safari and App Store itself do not.
That is causing me fear, because even trying to reinstall Yosemite or return to the one I had before, using App Store became impossible. Even the "Apple Icon" on the top left corner does not work. I click, it flashes, just IF it was ready to open, but nothing happens, seams that have something stopping the "loading process" of the softwares.
Does anybody know how to fix the problem, please?
Thanks in advance. Regards.

Thanks for your attention.
I Tried before, but the Mac App Store was not responding either, and worse, after 5 years, There is no free phone support
I ended up solving it by reinstaling the Yosemite pressing "comand + R"
thanks anyway
Regards

Why app store is not working without card details

My app store is not working without entering card details , I lost my olf apple id .
i MADE a new one .

What do you mean by 'not working' ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you mean that you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
If not then you will either need to enter credit card details (you should be able to delete the card after entering it) or create a new account, and use the instructions on that HT2534 page when creating it.
How did you lose your old account ? If you can't remember its details then try the following :
Recovering a forgotten iTunes Store account name
Apple ID: How to find your Apple ID

HT4528 My apps store will not go online with verizon network, but on wifi it works. I am on an iphone 4, verizon. I tried to do a complete, backup and restore on the phone 1 day before i noticed this problem, The backup finished the RESTORE would fail c

My apps store will not go online with verizon network, but on wifi it works. I am on an iphone 4, verizon. I tried to do a complete, backup and restore on the phone 1 day before i noticed this problem, The backup finished but the RESTORE would fail I had an error, could not access Apple server ( some server name I cant remember).
I have plenty of space available on the iphone,
8gb free,
ios version- 6.1.3 ( 10B329)
carrier - Verizon 14.0
Modem Firmware - 3.0.04
Can someone help.
I tried doing my backup restore on the same computer as I once did a year ago. and THis time I cant do the restore on the iphone.
computer osx is 10.5.8
itunes version 10.
I do not wish to go to ios 7 at this time.

Settings > General > Reset > Reset Network Settings.
Basic troubleshooting is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the issue continues, contact the carrier to troubleshoot the network connectivity issues.

My app store will not let me update or get new apps which are all free and it keeps telling me to enter my billing info and when i do that it sayd my security code ain't right and won't let it go through..how do i fix this??

my app store will not let me update or get any apps..they keep asking me for my billing info through my card and i enter my info and it says the security code is wrong when i know its right...how can i fix this? whats the problem?

Select None for payment method > iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card > Account Home - Apple Store

How do I remove my credit card from my account and still download free apps. Bc that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help

How do I remove my credit card from my account and still download free apps? because that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help

On your iPad tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should give you a payments link on your account's page. Or on your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should also be a payment link.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID)
If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information?

I just updated to the new software and now my app Store is not working It is just a white blank page

I just updated the new software and now my app store will not work I have shut it down and opened up again and nothing just a blank white page ?

I'm having a similar problem.
New iPad with iOS6 just downloaded.
I cannot purchase any new items from the new Apple Store now!
It keeps asking me to fill in CC details, asking for security number, but stays red when i fill in the 3 numerals and when I click done I get a Time Out message.
This is not good Apple!!
Looks as if I will have to use my iPad One to purchase from the Apple Store.

My app store is not responding

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