My App Store is stuck on my old Apple ID
I had to change my Apple ID after my email address was hacked, and haven't had any issues until I got an iPad, When I go into the itunes/app store settings and sign into my new Apple ID it's fine but When I go to the app store and try to update my apps, it's still my old ID! My old id doesn't exist any more. I need to update iBooks but if I delete it and then download it under my new ID will I lose all my books??
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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App store trying to use my old apple ID - how can I make it use my new one?
Hope someone can help.
I've changed my email address and created a new Apple ID. It works fine on my computer (have successfully bought music), works fine on ITunes on my iphone (again, successfully bought music), but the App store insists on my old ID (although of course it won't accept my old password.
I've logged out and back in again in Settings, and synced before and after successfully making purchases in ITunes but to no avail.
Any suggestions?I am having that exact same problem too. It locked me out of my old account for some reason, so I created a new one. I am able to log on, I recently bought music, and I changed my apple ID in the store settings in my iPhone. However, when I try to update my apps/try to buy new ones on my phone it keeps defaulting to the old one without giving an option to use a different ID. I rebooted my phone and searched for other areas that I might have to enter the new ID, but I can't find anything...
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App Store update requiring logging into old Apple ID
About a year ago I switched from sharing an Apple ID with the rest of my family and in this process switched my mid 2012 Macbook Pro over. I logged out on iMessage, iCloud, App Store, iTunes, FaceTime, ect. I had everything completely switched over and then updated to OS X Yosemite when it came out. Since then I have had occasional problems updating Apple Apps (iPhoto, iMovie, Keynote) that came on my computer without logging back into my old account.
The App Store will pop up a box and in the Apple ID slot will be the old email/ID, unable to change. When I type the password in it logs me back into the old account, but only in the App Store. When I go back to the App Store to log back into my own account it will have my Apple ID back in the spot after logging out of the old account.
This is more a nuisance than anything, but any help would be greatly appreciated.
Computer Specs:
MacBook Pro (13-inch, Mid 2012), 2.5 GHz Intel Core i5, 4 GB 1600 MHz DDR3, Intel HD Graphics 4000 1024 MB.That Apple ID is stored inside the applications; it can't be removed without deleting and redownloading them.
(124538) -
Hi, I have made a new Apple ID and logged in on my phone, settings > iTunes & app stores, but the app store is still using my old Apple ID. How do I get rid of the old ID and replace it with the new one?
HAYDONISRAD wrote:
... Maybe I'll stick with hers for now :-)
OR...
You could use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
From Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID? -
I have an old work e mail address that was a primary apple id. The App Store uses this as a default. I have created a new apple ID and changed this in the settings but the App Store still defaults to the old address. How can I get change this as I cannot update anything at this stage. I cannot create a new password against the ole apple ID as the e mail is no longer valid, old work e mail
Hi tried the various options but ended up deleting the apps associated with the old Appleid and then accessing them from the App Store and reloading. They automatically asked for the new Appleid and password.
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my featured apps tab in the app store is stuck on a app called flipboard, flipboard wont go away when i hit the featured tab to see new apps. how can i get this to go away?
I'm stuck with Phoster...
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app store got stucked when i am trying to download talking tom cat.what i have to do now.i bought this today morning..
Try resetting the iPOd. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
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Mac App Store is stuck looking for itunes.
Mac App Store is stuck on "One moment please connecting to the itunes store". The mac app store works on the laptop and itunes store works on all devices as well. I have purchased many apps on the iphone, ipad and even itunes on the imac. The Mac App Store will not let me log into my apple id either. Can anyone help? Please
@dah-veed - I have tried that and all of the information is correct. I downloaded a song and it went through in iTunes. However the Mac app store is still lookin for iTunes. I downloaded iTunes 10.2.2 and reinstalled it. Did not help the Mac app store. I read a couple of articles saying that I will need to re-downloaded 10.6.6 to install a new copy of the Mac app store. I did. Still no help. I went as far as re-downloading 10.6.7. Still the Mac app store is looking for iTunes to no avail.
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App store wants to re-verify my Apple ID
Strangely, as of 8 PM PDT 10/21, the App Store wants to re-verify my Apple ID even though i had dones this several days ago. The re-verify attempt fails because the App Store never sends me the email confirmation. This App Store is failing on all my devices (both Mac and iOS). Any clues?
Fixed. I think I have discovered my problem. My Apple ID and email verification were NOT the same. Apparently it really matters that your verification email address is the same as your Apple ID (which itself is an email address).
Prior to my upgrade to iOS5, I never had a problem with having my old Apple ID and email verification being different, but no longer. Compounding my problem - my Apple ID is not the same as my iCloud (MobileMe) and I was using my iCloud (MobileMe) email address as the verification for my old Apple ID. Confusing isn't it?
My suggestion is to go to https://appleid.apple.com and ensure your Apple ID and email verification address are the same. In fact, once you sign-in on the appleid account page and attempt to edit your Apple ID, there is a tool and pops-up to force your to sync your email to match your Apple ID. give this a shot. -
I can't update apps on iPhone because of an old Apple ID.
I have a new apple Id and no longer have access
to my old one and I can't update apps on my iPhone because
the old apple ID pops up. I've added the new ID to my
Phone settings but it keeps popping up when I'm in
the apps store. Any ideas?First, you are digging up a thread that has been dead for almost a year. So you have no idea what the context of the ASC was at that time and what folks were posting over and over here.
Secondly if you spend just a little time on the ASC you will quickly learn that folks make random Apple ID accounts all of the time.
As far as the exact situation which you mention, you can change the primary email account associated with an Apple ID, without changing the ID, which is why I have an @mac.com Apple ID that uses an @gmail.com email address. And it was for the very reason you mention, I got the @mac.com account (accounts which pre-date @me.com by a number of years) for a free trial, but didn't feel that I wanted to pay $100 a year to use it after the trial period ended, but I had used the account during the trial to acquire a lot of Apple content that I did not wish to loose. -
After I updated lion to 10.7.4, app store does not recognize my ID APPLE and it unable to connect me to app store in order to update/download apps? What have I to do? I have the same problem with mac mini e mac book air. Please help me!
Your advice did not help me. I also installed 10.7.4 combo but the situation is the same.
my internet connection is ok, mail is ok, but app store after 3 resets does not recognize my ID and it says "connection is not possible". Why? I have the same problem in both my mac mini late 2009 and mac book air 2010? Is it a problem of 10.7.4 update? I have to solve this problem and how can i return to 10.7.3 if my last backup was not with 10.7.3???thank you for your kind collaboration... -
I have been trying to update via App Store and every time only with apple software it starts to download and it will says it's calculating time remaining then an error message pops up saying " An error has occurred the request timed out. (102)" I have tried everything , I've been told its my ISP but I have tried using differenet internet to attempt the updates. Like I said all other software updates fine its just apple software
http://www.apple.com/support/mac/app-store/contact.html?form=account
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I have a problem .. I can not download and update some applications from App Store as it asked me for apple ID I don't know this email.. How I can solve thi problem
All content from iTunes is tied to the account that downloaded it, so the id that shows when trying to download updates should be the account that 'owns' that app. Do you recognise the id that is showing e.g. has anybody else downloaded or synced content to your iPad ?
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I am trying to buy an app (Aperture). I don't see a "buy" icon in the app store. If I go to Apple site, there is a buy icon but when I click it, I get a dialogue box saying the link needs to be opened with an application. Please help. Thanks.
Hi ...
Installing the OS X Lion Update 10.7.3 (Client Combo) will reinstall the App Store for you.
Restart your Mac after the combo is installed then try purchasing Aperture. -
when i am signing in on app store then it's showing: "this apple id has not yet been used in the iTunes store." why ?
Log into your account and verify that you have a valid payment metnod specified.
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