My app store keeps asking for me to update my payment method as its about to expire so i enter my details and it keeps saying card declined , why is this ?

my iphone app store keeps asking me to update my payment method every time a go to download something from the store , it says my method is about to expire so when i re-enter my card information it keeps saying that my card is declined , why is this?

What sort of card are you trying to use ?
If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

  • Why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?

    why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?

    If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
    To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534

  • App store still asks for a verification

    i had my account verified but app store still asks for a verification anyone can tell me what to do?
    <Re-Titled By Host>

    If you dont have any other devices which you use your Apple-ID with (like an iPad, iPod, Mac etc) this will solve your issue (I've been there too):
    If you have iOS 6:
    1) Sign out from Settings > iTunes & App Store by taping the email adress at the top and choose Sign out.
    2) Sign out from Settings > iCloud by taping the red "Delete account" button on the bottom of the page (will not delete you account only remove it from your iPhone i.e sign you out).
    3) Sign back in again with your new email adress.
    If you have iOS 7:
    1) Sign out from Settings > iTunes & App Store.
    2) Change your email adress back to the old email adress on your Apple-ID
    3) Sign out from Settings > iCloud by taping the red "Delete account" button on the bottom of the page (will not delete you account only remove it from your iPhone i.e sign you out).
    4) Change your email for you Apple ID back to the new email adress you want to have.
    5) Sign back in from Settings > iCloud.
    If you're promted for password to your old Apple ID when you update apps you need to follow the steps above and then restart your iPhone.
    If the steps in this article is followed when chagning Apple ID this issue can be avoided Apple ID: Changing your Apple ID.

  • HT4623 I'm unable to download apps from phone when I got into App Store, it asks for my password but never downloads, I have to hook up to computer to download apps to my phone

    I'm unable to download apps from phone when I got into App Store, it asks for my password but never downloads, I have to hook up to computer to download apps to my phone

    Have you tried turning your phone completely off and then back on?  After trying that you might want to Reset your phone by depressing the Sleep Button and the Home Button at the same time for at least 15 Seconds.  Then try your App Download again.  If those efforts don't work there are additional threads about various App Download issues you will want to review.

  • Under settings my phone has my apple id logged in, when I go to update on the app store it asks for a friends apple id, how do i fix this?

    Under settings my phone has my apple id logged in, when I go to update on the app store it asks for a friends apple id, how do i fix this?

    The app must have been purchased using your friends account.  This means that the app belongs to your friend.
    You need to buy your own copy.

  • I changed my apple id, but in apps store when asked for password,  original apple id appears so password doesn't work wit it.  Now can't buy apps.

    I changed my apple id, but now in apps store when asked for password, it listed my original apple id which password will not work.  How to get apps store to recognize changed apple id?

    f you updated your existing account then try logging out of it on the device by tapping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.

  • TS1702 i cant download new application on my Iphone everytime i open app store then searching for the application i want to download when i Tap the FREE sign it become half square and never downloaded.

    i cant download new application on my Iphone everytime i open app store then searching for the application i want to download when i Tap the FREE sign it become half square and never downloaded.

    Sometimes this happens because the app won't run on the iOS version of the device you are trying to install it to.  Go to the app store and make sure it will run on iOS 3.1.3 (many only run on iOS 4 or higher).

  • My MacBook Pro shows the logo in a white screen when I ask for a Software Update under the apple. Actually it stays blank on Featured, Top Charts, Categories and Purchases as well. What up? Thanks.

    My MacBook Pro shows the logo in a white screen when I ask for a Software Update under the apple. Actually it stays blank on Featured, Top Charts, Categories and Purchases as well. What up? Thanks.

    I am having exactly the same problem right now. After some research, it looked like my HD was toast. I replaced it today, that part was easy, but now I cannot seem to use my original Install Disk to format the new HD. I get a grey restart screen, or if I get to the Language Selection screen, my cursor is frozen in left corner and I can't use it.
    Very frustrating, hope someone else has some ideas!
    PS My MacBook was about same age, and "expired" in exactly the same way as yours.

  • HT3702 i cant download any app ? i receive always msg saying to update my payment method even its Free app

    i cant install any app ? i receive always msg saying to update my payment method even its Free app

    What sort of card are you trying to use ?
    If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
    If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • IOS 6 keeps asking for password to update apps when it shouldn't.  Is it my phone?

    Isn't updating apps supposed to not require an iTunes password anymore in iOS 6?  I thought that was the case, but my iPhone 4 keeps asking for one when there is an update available.  Does anybody know what to do besides restoring?  Anyone else having similar issues?

    I have a hunch that, for me, the issue is because I have two different accounts synced.  I have my parent's account for the App Store and my personal account linked to iCloud and all those services.  I've noticed that when I update apps, I would sometimes have to log out of one and into the other because one app might be on one account and not the other.  I'll get around to moving everything to one account sooner or later, but it isn't an immediate issue to me.  Just a minor inconvenience.

  • Tried to update an app and it asked for the password to my sister's Apple ID. I then checked to see whose Apple ID was logged in, in settings and it said that I was logged in. How do I get the app store to ask for MY Apple ID, not my sister's?

    Tried to update an app on my phone but when it asked me to give the password for my AppleID, it was asking for the password to my sister's AppleID. I went to setting and down to itunes&app store settings and checked which AppleID was logged in, but i found that it was my AppleID that was logged in, not my my sisters. I then tried logging out and logging back in again but the app store, regardless of this, still asks me for my sister's AppleID and I don't know her password...How do I get the app store to ask me for MY AppleID password, not my sister's?

    If this app was bought by your sister with her Apple ID, only her ID can update the app.

  • I need to switch the apple ID the app store is asking for, but it is grey and I can't click it.

    I want to update an app on the App Store on my brand new MacBook Air, but unfortunately it is asking me to sign in to my old Apple ID.
    I do have the password for it, but I don't want to use it anymore, that's why I changed to a new one. everything else on the computer seems to ask for my new Apple ID except when updating an App at the App Store.
    I press "Update" and it makes a pop up asking me for my old Apple ID pass. But I cannot click the Apple ID to change it. I can only attempt the password of my old account.
    If I go to the "Store" tab beside "Edit" and "Window", I can sign in and out of my new Apple ID just fine, but it has no effect on the issue.
    Thats about all the info I can think to give, any suggestions?

    Ok, I moved iMovie to the trash bin, and it made some progress. But when I looked to re-download it, it was 17$
    I already own it, came with the computer, do you know what to do here?

  • Wrong email address on app store when asking for password

    Hi.
    I have the Iphone4 and today I was offered 4 updates for my apps. 3 downloaded but the Paypal update didn't. I then tried to update the Paypal app and the Iphone asked me to put my password in. I entered it but it said the password was wrong. I then noticed that the email address that was displayed wasn't mine, it was my house mate's.
    When I go into settings and look at the app store settings I am logged in as me. I tried logging out and back in again but it still does it. If I download another app it just does it without asking for a password so I can't see if it's just Paypal.
    Can anyone help me please? I'm really confused.
    Thanks
    Message was edited by: chesterflaps

    Hi.
    I just worked it out then came on here to update to say I no longer need help and you're right.
    Basically he had the paypal app on his phone and backed them up on the pc. Then he synced my phone for me and accidentally put paypal on which was obviously his app.
    Thanks for your help anyway.

  • App Store is asking for different account info

    I have an iPod Touch, 3rd gen (technically 2nd gen, I guess?) 8 GB.
    My brother and I have both of our iPods synced to one computer, but with different iTunes accounts.
    When I try to download certain apps, it shows my brother's email address, and asks for his password. When I submit his information, it asks me to update my billing information, saying "Your account has been accessed from a new computer or device, and you must verify your payment info before you can make purchases".
    It brings me to a screen to update my billing info, and my brother's information is already filled in.
    I have tried syncing my iPod to iTunes, making sure I was logged in to the iTunes store with my account. It is still asking for different account info. This is also happening with certain apps on my brother's iPod.
    Any ideas? Thanks.

    The diffrent apps "know" from which account you purchased them.
    So you have got apps from your account and from your brothers account on your device.
    I've got a simliar use. One account for the german appstore and another for the us store.

  • Why is the Apple App Store is asking for a password to an apple ID that does not exist

    Why does the App Store ask me for a password to an Apple ID that does not exist?

    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622

Maybe you are looking for