My App store wont let me download new apps but when I go and try to activate it, it says thats its already been activated. What do I do?
Please Help!!!
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you putting in the address where the bank sends the monthly statement?
Apple's servers are very picky about the format of the address. If you live in the USA, then the server is expecting the style that the US Postal Service uses. One way to do this is to use the USPS ZIP Code lookup service;
https://tools.usps.com/go/ZipLookupAction!input.action
Enter the address to look up the ZIP code and then copy the exact USPS output into your iTunes account information.
Similar Messages
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Apps store wont let me download free app due to previous purchasing problem? help!!
apps store wont let me download free app due to previous purchasing problem? help!!
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill ? If it's not then that might be the reason that you are getting the security code error : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
Ipad 2 ios6 apps store wont let me download any apps
Since updateing from iOS5.1.1 to 6.0 the button for downloading an app (either 'FREE' or '$xx.xx') remains greyed out.
Please help.If you have iOS 4.2.1 or later on the iPod and there was version compatible with that version, then you should be able to get a compatible version by:
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists. -
My apps will no longer update as the page will not load, I really don't understand why this is as the rest of the app store works perfectly.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you putting in the address where the bank sends the monthly statement?
Apple's servers are very picky about the format of the address. If you live in the USA, then the server is expecting the style that the US Postal Service uses. One way to do this is to use the USPS ZIP Code lookup service;
https://tools.usps.com/go/ZipLookupAction!input.action
Enter the address to look up the ZIP code and then copy the exact USPS output into your iTunes account information. -
I owe money and the billing information is telling me that my security code is invalid. If i get money in my account, will i be able to put in my security code again and purchase apps and music again?
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill ? If it's not then that might be the reason that you are getting the security code error : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
With the new actualization of my ipod, app store wont let me download apps like kik, tumblr and more, i really need kik cause theres were i text my friends, what is happening?
What does "new actualization" mean?
Do you have Restrictions set that world prevent installing those apps? Settings>General>Restrictions -
my app store wont let me download apps, says there not available in the uk?? please help??
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
My app store wont let me download apps, asks me to update my payment details then says theres a problem with previous purchase and card is expired which is untrue someone help me pls
This is a User to User Forum...
See Here for
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html -
I have redeemed my code to download the Mountain Lion. I left it for download overnight. Now I am unable to find the download and its not installed. And the code says that its already redeemed so I cannot download the Mountain Lion again. Please help.
Look in your Applications folder.
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Mac App Store is able to download new apps but not update old ones
Well title says it all. I am able to download new apps (just bought GTA: Vice City to try) but when I hit update it says
I updated my laptop to mountain lion this morning and everything works except softweare updates. I can not use iPhoto because it needs an update but as you can see I am not able to
This is very irritating, anyone have any idea?
Things I have already tried:
Deleting app store cache
Deleting app store cookie
signing out and then back inThe Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Put the app in the Trash and try to download it again. It should give you the up-to-date version. If it works, then you can empty the Trash. -
App store wont let me open cretain apps
I searched 'computer' in the app store, and it shows apps so that you can connect to your computer. But when I tap on one, it starts to show the description, then it closes the app store. I've tried other apps of that kind, same thing. I tried seeing the description to a game app and it showed me. But when I searched it, it closed. Ive had problems since iOs 6 with an app closing unexpectedly. Such as a game or safari. I kind the liked ios 5 game center better. Nothing to do about that though. Any solutions?
It closes the app store if I want to see the description of anything i searched.
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My app store wont let me download
i try downloading something from my app store and it wont let me.
try going into the purple itunes icon
then downloads and delete any active downloads -
My app store will not let me dwn load anything it keep saying waiting or cant dwnload at this time retry
Hello there, Tremonteo.
The following Knowledge Base article offers up some great recommendations for troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Particularly:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
App Store wont let me download apps
I have been trying to download some free apps from the App Store and it keeps telling me I have not used it before and to enter my infor and payment method which is pay pal. After it is entered it tells me to press the (agree go bak to store) button, when I do the whole process repeats itself. What is the fix?
This is a User to User Forum...
See Here for
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html -
My app store wont let me download anything or update any apps
every time i try to download an app or update an existing app it loads for abit then a message pops up saying '(app name) cannot be purchased at this time' and exist right away
Hi there meelanitnac,
You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
-Griff W.
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