My app won't install, the bar comes to say its installing but it just stays like this what can I do?
Please help!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Download on comuter and sync
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
Similar Messages
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I made a purchase in an app. The app closed and I assumed that the purchase did not go through because it did not appear when I reopened the app, so I "re-purchased it". I was charged twice, but only received it once. What can I do?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
yesterdsay i downloaded ios6 on my iphone 3Gs & the iphone stoped working it's just appears the apple & disappers the apple it was all the night like this what can i do?is it installing the ios 6 or what's the problem???
Thank You, thank You ...so much......that feature made me crazy!
Ocean20 wrote:
This can be turned off in settings/accessibility/zoom. Then on the next screen turn off -
Just bought a new Airport Extreme BS. After setup my iphone4 won't find the network (not even with manual entries), but my iMac (2009) does. What is wrong?
Well, after another call with Apple support and the engineers, no success. After spending over 20 hours trying to debug this, I give up. Apple was basically fishing for a solution with trial-and-error settings on the iphone. Then they wanted me to plug in software to log my iphone connections to the router, etc, etc., etc., at which point I decided I no longer wanted to participate in their testing process and will simply return the router.
25 hours of my life I'll never get back.
Big bummer, and frustrating for all the obvious reasons. -
My mac book wont recognize my ipod. My Ipod will make the initial connected sound saying its charging but otherwise theres no way of finding the Ipod anywhere on the computer or Itunes. Please help with anyway I can get the Ipod recognized so I can download music from Itunes to my Ipod. Thanks in advance.
Hello xerxes.nashion,
It sounds like your iPod is not recognized by iTunes or your MacBook Pro. I recommend following the steps in the article below for an issue like this:
iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/TS1410
Thank you for using Apple Support Communities.
Best,
Sheila M. -
hi there i wonder if anyone can help me im trying to update my phone to the new software 7.2 an it says its downloaded but then doesnt rebot my phone to complete the update it just says there an error an throws me out !! any help on this ?
gemsmobiletans wrote:
my phone does not have software update option on it.
If you have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes Installed
iTunes free download from www.itunes.com/download
Note:
The Current iOS for the iPhone 4s is iOS 7. -
My phone is running so slow in every possible way, on the Internet or not. My apps are constantly crashing and I never used to have this issue before. Typing a text is absolute Chaos! I have turned EVERYTHING on and off. I have cleared out my running apps menu, history and cookies. I have even gone through it and deleted unwanted photos, videos and apps. If I lived closer to an Apple store I would just take it in as I have AppleCare. But I am over an hour away from the closest location. Has anyone else experienced these issues and if so how did you resolve them? It almost seems like it has a virus or something. Please help! Any input would be fabulous!
Hi Bob,
That's the strange thing. When I had both GHz channels working on one SSID, once in a while my iMAC would pick the 5 GHz channel (44 seems the best for me). I always use channel 1 for 2.4 GHz because I get the fastest speeds with it.
When the iMac would pick 5 GHz, the slowdown was very obvious. As I explained in my (long) first post, I immediately felt the difference. Now the $50K question - since the 5 GHz channel at that point was stronger than the 2.4 GHz one, why wasn't the speed faster? Why was it so slow compared to 2.4 GHz? That's what rattling my brain. If the 5 GHz signal's strong enough to get picked by my iMac, then why isn't there a commensurate speed increase? There must be something else going on here besides signal strength. If the 5 GHz spec says that I must have full strength to get 5 GHz speeds, then that makes sense. But I think it doesn't, that's why I believe I have a configuration problem somewhere, or a faulty AEBS.
I might add that my firmware's up-to-date in the AEBS and AX, and Airport Utility too.
I think heading to 4Runner's camp - even with high signal strength (and I would consider 3 of 4 bars high), the 5 GHz speeds aren't showing themselves.
Here's some snap's of my AEBX's setup:
I think my configuration's fine, although I've tried so many different options, I'm a little confused, but I know that changing the Multicast Rate doesn't have any noticeable effect on the speed. I also have "Use Wide Channels" checked, but as I said, the 5 GHz band is awfully slow for using both channels. I have set "N" only, so no "G" clients to slow it down.
Mind boggling! -
My screen goes dark. I have reset it, but it no longer responds. if i hold it up to light, the icons are barely visible. What can I do ?
It depends which country you are from below is US
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne -
Logic Pro 8 won't install on my new Lion Mac! What can I do about it?!!?
Last week I bought a brand spanking new Macbook Pro that I was very chuffed with and runs OSX 10.7.2 (Lion). But now that I have got round to installing my music software, I have found that Logic Studio 8 will not work at all. My old Mac ran 10.5 (Leopard) and apparently the new Lion OSX "..no longer supports PowerPC based applications."
I had no intention of upgrading to Logic 9 but thought I probably would if it was reasonably priced, however, I can't find anywhere online that sells a Logic 8 to 9 upgrade (it appears to have been discontineud) and the full version is over £400! I can't speak to anyone from apple till next week as its Christmas.
I want to know:
A. if there is any way of getting Logic 8 to work on Lion (please don't say to get an OSX update as I have the latest 10.7.2 and it definitely doesn't work)
B. if there is anyway to upgrade to the full Logic Pro 9 (including MainStage 2, Soundtrack Pro 3, 40 software instrument plug-ins, over 80 effect plug-ins, WaveBurner 1.6, Compressor 3.5, Impulse Response Utility, Apple Loops Utility, QuickTime 7 Pro) for a fraction of the full price.
C. if anyone else has had the same problem and how it was resolved (e.g. did Apple offer you Logic Pro 9 for free/significantly reduced cost?).
Advanced thanks to anyone who can shed some light (and hopefully good news) on this most distressing subject!!The general consensus is that LP8 won't run on Lion - as you know. This has been discussed here so try a search.
Otherwise, Apple just released Logic in the app store for I think £129 or something so it's not that much to buy now. I'm not sure if they're offering an upgrade path which is cheaper, but check the app store.
Sidx -
Leopard 5.0 won't install on imac 10.4.11. What can I do?
I ran hardware test-no problem. I checked firmware update-none needed. Tried repeatedly but message Cannot install on this computer comes up. Everything disconnected from computer. What now? Really frustrated.
Do you meet all the minimum requirements to upgrade to Leopard?
http://support.apple.com/kb/HT3759
Additionally, is the install disc you are using a retail one (black label with purple X) or a machine-specific one (gray label)? -
Facebook games are requesting Adobe flash player 10.3 but when I try to install it is says not compatiable with PowerPC. I have a PowerPC G5 mac running MAC OS 10.5.8. Is there any way around this (apart from buying a new computer!!)
http://kb2.adobe.com/cps/142/tn_14266.html
I am pretty sure that there was a "last version of 10.2" that was PPC compatable that you can get from here. You should at least update to the latest, last version of the PPC version. A search of adobe should reveal what that last version was...
EDIT: ok, I was wrong. last version was 10.1
The Adobe Flash Player 10.1 release will be the last version to support Macintosh PowerPC-based G3 computers. Adobe will be discontinuing support of PowerPC-based G3 computers and will no longer provide security updates after the Flash Player 10.1 release. Support is being discontinued because of performance enhancements that cannot be supported on the older PowerPC architecture.
This was last version:
flash Player 10.1.102.64 -
I have updated to the latest version of iPhoto. But now iPhoto will not let me amend the preset text in the text boxes.
the text is highlighted for a nano second but it will not stay highlighted so that I can add my own text.
can anyone help me with this issue.
Many thanksYou might try using the add-on 'NoSquint' which allows numerous zoom options specific to each page you visit & keeps your settings - https://addons.mozilla.org/en-US/firefox/addon/nosquint/
If you want to go back to 3.6x, you will find it here:
http://www.mozilla.com/en-US/firefox/all-older.html
In most cases you can simply "upgrade" (meaning downgrade) directly from the installation. It would be a good idea to save your passwords & bookmarks just to be on the safe side. -
I have tried entering safemode, but to no avail, it just gets stucks at the grey screen with the apple logo. I have tried putting in the CD for installation which needs to press a C when restarting the laptop and also holding the option button when restarting the com. Any other tips? Im not good with handling problems. Thanks.
Follow these documents.
http://support.apple.com/kb/TS2570
http://support.apple.com/kb/TS1440
http://support.apple.com/kb/HT1455
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/HT1379
Try to get into your machine and if you do, the first thing you dois
backup your files to a external drive. (not TimeMachine) viaregular
drag and drop methods.
Disconnect this drive. and all others.
Repair Permissions /Drive from the installer disk
You can then c boot off the installer disk for your OS versionand
under the Utilities menu is Disk Utility > Repair Disk and
Repair Permissions.
Any warnings related to Disk Repair that are not repaired
is a sign of trouble.
This one about permissions you can ignore
http://support.apple.com/kb/TS1448
Reinstall OS X
Also you can reinstall just OS X itself while c booted off the
installer disk, shouldn't effect your programs or files
(but backup all files just in case)
Hold off Software updating until your third party software
has a update to work with the current OS X version.
OnyX clean and check
You can download and run ALL the cleaning and maintenance
aspects of the free OnyX and reboot here:
http://www.titanium.free.fr/
Also use OnyX Verify > Preferences (check to show onlycorrupt)
plist files, write them down and find them and move them to your
desktop and reboot, they will be rebuilt. If everything is finethen
delete the old plists and set your preferences again.
Most drastic method
If that don't work, c boot off the installer disk again, thistime
use Disk Utility to Erase >format HFS+ Journaled with Security
option > Zero All Data (will take some time) This will totally
wipe the drive of everything and is a last ditch effort.
When it's done quit, and reinstall OS X.
You'll have to go through the setup and reinstall your programs
and files from backup. Secret is use the same user name and
drive name as the previous time so your iTunes folder will work
without a hitch.
If you restore from TimeMachine, it's possible whatever problem
you had can return, but you can try and if it doesn't work, just
repeat above without TimeMachine.
Clone your boot drive
Later look at free/donationware Carbon Copy Clone your boot
drive to a external HFS+ Journaled formatted drive (in DiskUtility)
and keep in a safe place, it hold option bootable, reverseclone
great if your hard drive bites it, or TimeMachine gets hosed.
TM isn't bootable. -
THIS IS VERY UNFAIR FOR ME. I HAD UPGRADED AND PUT EXTRA MONEY ON THAT.
THE REFUND POLICY IS 30DAYS IN USA BUT 14 DAYS IN HK.
WHAT CAN I DO? MY MAC IS JUST 3 WEEKS OLD.If Hong Kong truly has a 14 day limit on returns, I would recommend that you go into the nearest Apple Store and kindly and politely ask to speak to the Store Manager. Patiently explain your situation to him and ask him if there is any way he can help you out. I have used this approach myself in the past with a related issue and got surprisingly good results from the Manager. (The Managers have extensive freedom to take care of their customers if they truly want to.) Best wishes.
Hope this helps -
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There are a number of other threads from people reporting a problem with a blank Updates tab in the App Store app - it looks like there is a problem at Apple's end which they need to fix.
Some posts are suggesting that you if you go into the Purchased tab in the App Store app you might be able to update the apps from there, though you will need to scroll through the list to find those with updates and individually update them.
Maybe you are looking for
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