My app world is gone

how to downgrade app world from version 4.0.0.65 to 3.1.4.25 because my bb after upgrade to version 4.0.0.65 is gone...
or how to show my app world ?
thanks for help..

diamonhill wrote:
how to downgrade app world from version 4.0.0.65 to 3.1.4.25 because my bb after upgrade to version 4.0.0.65 is gone...
or how to show my app world ?
please read this article from the public knowledge base:
KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Similar Messages

App World is gone

I lost my App World....how can I find it? I've deleted the App World data, re-downloaded and re-installed it...and it's still nowhere to be found. I have the Curve 8530...is this an issue anyone else has had? What can I do?

1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.
2. Look in EACH folder on your device... Applications, Instant Messengers, Downloads, etc.
If you still don't see it, look at Options > Advanced > Applications. Do you see it listed there?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Please help urgently - can't download App World

Dear all,
I posted yesterday about how I've lost access to WhatsApp on my Blackberry Z10. I'm a lecturer and use WhatsApp to communicate with my students so it is urgent that I get back on ASAP. I could not get the application to update or download so I deleted it but that has not helped. The root problem seems to be that App World is gone from my BB, and I can't get it back either.
I have tried several methods of downloading App World and none of them work.
1. If I enter the URL appworld.blackberry.com in the browser on my BB, I get the error "Unable to open appworld://"
2. If I visit www.blackberry.com/appworld/download as instructed on the BB website, it states:
"Simply visit www.blackberry.com/appworld/download from your smartphone to download. Or, enter an email address that’s integrated with your BlackBerry smartphone below and click submit to have a download link sent to you."
When I enter the URL www.blackberry.com/appworld/download in my BB browser it simply refreshes the same page with the same instructions.
3. If I enter the email address integrated with my BB, it sends me an email with the following URL in it:
http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld
Currently, entering this URL on my PC or in my BB yields an "HTTP Status 500" exception report. Previously (last night), the same URL was giving the following instruction: "Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser on your Blackberry." But I was using the browser on my BlackBerry and not a USB connection.
4. Searching around the web desperately for a workaround, I found a suggestion to download BlackBerry App World directly from the web at this link. However, when I downloaded this file to my BB and tried to open it, it just said "Unable to open file".
I'm now out of ideas! Please help.

Hi @tom-81030
Thats strange! To confirm, what happens if tyou open BlackBerry World and search for WhatsApp?
This should allow you to see WhatsApp and provide a Install option (link).
If searching for the app doesnt produce any results, try scanning the following QR Code using BlackBerry World on your device. To do this, open BlackBerry World, swipe down from the top of your screen and tap Scan Barcode.
Let me know if this helps!
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My Blackberry 8520 won't let me download the App World

Hi,
I recently got my Blackberry 8520 unlocked to all networks. As I turned it on, the BlackBerry App World was gone as were a few other things and my BlackBerry Messenger was not working properly. I could not recieve messages or send them. I installed the BlackBerry User Tools disk on my laptop and re-installed a few things but they still would not work and the icons were not there. I also tried to download them off the internet on my BlackBerry and it went as far as the language selection and then when I clicked select language, my phone brought me to the BlackBerry logo and just stayed there and nothing happened.
Can anyone tell me why this is and what I can do please?
Thanks.

colin-1977 wrote:
Sorry. I changed the Wi-Fi diagnostics to advanced settings and there are three green ticks beside Association, Authentication, and DHCP. Are they the same things that are mentioned in the KB20055 article?
Thanks.
Hi,
Nice catch on the diagnostic option change!
I always run the advanced display, its always better to have as much detailed information as possible when you are troubleshooting a problem.
What you described is not the Blackberry Infrastructure section referred to in the article. The first part of the test under Wi-Fi contains the options you mention. These results refers to your device negotiating and connecting to your home router only.
Shrink the results by clicking the first two categories of the test. The Blackberry Infrastructure is the last category. Here are my test results for reference and the options in blue.
+WI-Fi
+VPN
- BlackBerry Infrastructure
Address Used: //rcp1.us.blackberry.com:443 IP Used: 68.171.242.57:443;49260
Connecting: Successful
Authenticating router: Successful
Authenticating server: Successful
Last Contact at: Jun 11, 2012 08:48
Certificate status: Ok
Do you have this section?
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
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App World disappeared, purchase failed

Tried buying an app ("Catapult", I believe), and after entering info ("Vanilla Visa", prepaid debit card), etc, it said there was an issue processing, and to go to blackberry.com/appworld/support; it also mentioned error ID 11000. Woke up today, go into main menu...and App World is gone, along with all of the notification's from it which would be in my inbox; and yet it still show's up under Option's->Application's->Add-on. Is/was version 2.1.1.2, as I found no reason for the update anywhere, other than to be up to date. I'm a nerd, but it doesn't make sense; is it mad that I didn't update yet, and decided to mess with me?

Sorry to double-post, but I cannot find an "edit" option, and my native browser is acting up. I found KB22944, about backing up the BB and then wiping it to fix disappearing App World v1.etc, but I can't do the backup except with BB Protect, and I have no WiFi access. I'm also not too keen on downloading all the app's again. Could I delete it in the Application's->Option's->Add-On list, and then re-install from blackberry.com? Edit: Yes, it can be deleted & re-installed. Trying to install over "magically hidden" version will cause the update to be magically hidden, too. Half solved, now just to figure out error code 11000 and how to destroy it.

HELP: I downloaded upgrade for App World to BB 8900 and now the App World icon is gone!!

Hi
I downloaded BB App World 1.1.0.33 for my Javelin 8900 yesterday and just realized today that my App World icon is gone/ hidden!
I hav searched all folders and it is not there.
When I checked my applications in options it is very much there as being fully installed!
How do I 'unhide' or find App World please??
Solved!
Go to Solution.

jmrmb80 wrote:
Is it hidden on the home screen? Did you check if it was hidden in either the Downloads or Applications folder?
No it is not hidden on the home screen as i set it to show all. It wasnt located in the downloads folder either. I had mentioned earlier that when I checked on the list of Applications installed it was listed there as being installed on the system.
My solution was to delete the installment from the Applications list, reboot the device then re-install it once more (I did this twice btw). When I did that the second time I checked the downloads folder and it was finally there! I hope this helps @ rcorai.
Though I had pretty much preferred if I could have located the previous app rather than delete n re-installing it!

Icon for App World gone again

I had upgraded to 4.0.0.55 and the icon is no longer in my homescreen, I am therefore unable to open app world. I have also tried on several occasions the advice given above - hard start, delete, hard start, reload etc. I can also not find any link to download version 3.1.1.21 which was the last one that worked as I had the same issue with 3.1.1.25 and the only method I could find was to reload the archived version which was 3.1.1.21.

Lets try safe mode:
Battery pull, insert battery and when the red light goes off, hold down the back key through the entire boot process. It will give you a message about safe mode.
http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB17877
See if you can remove app world that way and reboot the device and try again.
if not, its extreme but you can reload the OS
http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...
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App World Gone Wrong

Got the new app world update, launched It and It worked wonderfully. this morning I try launching It to download a few an app the app world doesn't launch, tried rebooting It but It doesn't work, the icon is there when I search for It and when I go to the task manager screen but then It wont launch. It refuses. After rebooting my phone I got the "JavaLangError, Uncaught exception". RIM should ditch Java and work from scratch and use QNX coz Java is problematic(I think) SOMEBODY PLEASE HELP ME!!! iv tried redownloading but it still wont work. it says there is already another version installed but i have just deleted and then rebooted my phone in order to install it again. after a third reboot it eventually worked tho as i was typing this post. i hope it works again if not then HELP

On your phone menu go to:
Options
Applications
Top right corner, change "third-party" to "add-ons" and look for app world there, delete the one you want gone

Facebook and BlackBerry App World

Hi I've upgrade Facebook and App World new version BB 8520 and they all gone on to my Homepage.Help me on this.

Hello,
"they all gone on to my Homegage"...do you mean that the icons are now on your homescreen, when they used to be somewhere else? Or do you mean that the icons are now completely missing from your homescreen? Sorry, but I cannot understand your situation from your post as it is written...
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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HELP ME PLEASE - TROUBLES WITH BB APP WORLD AND CANNOT INSTALL APPLICATIONS

Hi there,
can anyone help me... I've been trying all day to try and download apps from my desktop to my BB Curve 8520. i was trying to download dexrex... so i select to download it, i get redirected to a page that asks me for my email and PW, I provide the info and am redirected to another page "blackberry app world setup"
step 1 states "You have installed the BlackBerry App World Browser Plug-in on this computer."
Step 2 asks for me to connect my smartphone and select my device. I select the only PIN available that comes up. I am prompted for a Password and provide it.
Step 3 states the following... "you have a version of blackberry app world that enables account creation"
I click onto Next on the bottom left - and terms and conditions come up, i select "i agree"
then this comes up from paypal....
"Our records indicate that you have already paid for items in App World with a PayPal account. To transfer your paid items to your My World account and connect your PayPal account to your My World account, please click the button below to be taken to the PayPal site to validate your credentials."
the only thing to click on really is the paypal ... and i get redirected to the blackberry ID sign in page and repeat all the same steps as above.
Please help me!!!

I've gone through the exact same process as you. Frustrating!!
It's infuriating to get an error message that says "Blackberry App World cannot be downloaded from Blackberry App World."
And it's downright SCARY to get the following message when you've NEVER used PayPal in your life:
"Our records indicate that you have already paid for items in App World with a PayPal account. To transfer your paid items to your My World account and connect your PayPal account to your My World account, please click the button below to be taken to the PayPal site to validate your credentials."
These are problems that just shouldn't be happening. Don't tell me I have a PayPal account when I do not.
At this point I don't see a way to proceed without creating a PayPal account... is it the case that Blackberry App World is unusable without a PayPal Account?
If there is a way to proceed without a PayPal account I would love to know what that is.
If there is not, then why don't you just say, "You must create a PayPal Account to use BlackBerry App World"?
Let me know which it is. Thanks.

Unable to set up email, use BBM or App World

Hi. I recently purchased the Blackberry Curve 3G 9300 v5 under Vodafone Australia but I haven't been able to set up email, use BBM or the App World. I've already installed the Desktop Software and BBM and App World from this website (the person at the shop apparently didn't do a thing). Here are the errors I received -
1) I don't have the I would like to create new email account option, I only have the I want to use a work email account with Blackberry Enterprise Server option
2) When I add someone's BBM pin, they don't receive notification for it and it's stated as pending on my side. When they try to add me, I don't receive anything to inform me to add them
3) When I go to the App World button, I get the message Blackberry App World is having trouble connecting to the server, Verify your network connection then when I try to download it again at this site - I get the message
Sorry, your device does not meet the system requirements that are needed to support BlackBerry App World.
Please help. I've gone to the shop where I bought this from but they were not very helpful. I need to know if they didn't set up my account properly so I can ask them to fix it. Thank you!

Hi! I've contacted my provider and it turns out my account wasn't activated after a week! It's fixed now, thanks!

App world error code 31200 and unable to connect with Appworld serverI.I

I am unable to connect with BlackBerry Apps World and when I try to purchase an App, I keep getting error code 31200! I've tried to wipe my tablet and I created my BlackBerry I'd on my computer! Now I can't get on with my Bold 9700 either! Unable to access payment information even on my computer and I'm beginning to think getting another BlackBerry wasn't such a great idea. I'm open to suggestions, thanks............
Solved!
Go to Solution.

Well,I don,t have to return this Playbook after all! I'm so glad I called Tech support at 8776448410 and I got ahold of Spencer in Costa Rica and this guy knows what he is doing! So here is the solution..............
First, wipe your device after backing up your data to BlackBerry Desktop Software if you can. This does work, but you will lose your data you haven't backed up to another location.
Next, get connected to a Wifi source so when your BlackBerry tablet reboots and comes back up in its original startup mode, you can download necessary updates. Once this is done and you have gone through the tutorials to get you familiar with your Playbook, you will need to open BlackBerry Appworld and in thebsearch box at the top right, enter "BlackBerry I'D" if you haven't seen a screen prompting you to do so before this.
Click the "Create BlackBerry ID" icon and start with a new email address. I recommend. Hotmail since are easiest to link to your Tablet . Fill in with a verifiable email address and secure password. Write it down if you have to. Younwill be taken to another page where younput in your payment information so you can buy Apps. You can use a credit card or PayPal. Fill in your info and when done, click "done' or 'save" and you will be taken back to the BlackBerry I'D Login page. Read-enter your info again exactly as the first time and you will have successfully created a BlackBerry ID!
The one thing that threw me is your login username. If you put in your old email address and you tried using that before, the BlackBerry Appworld system sill boot you back out to your login page with an explanation of errors or an error code! I did inform BlackBerry they need to have a knowledge base of codes to assist their customers with! Also, I recommended that BlackBerry create a click to chat live service to help direct traffic. Now that my BlackBerry Playbook is up and running, I'm glad I didn't return it!

Blackberry App World Won't Run After Download & Install

I'm using Blackberry Tour 9630, v4.7.1.40, on Verizon service in the US.
I downloaded Blackberry App World 1.1.0.20, using the Application Center Menu. After I installed App World, it prompted me to reboot my phone. Now the App Center Menu show that App World is installed, but when I try to open it I only get the App World screen with the Reinstall button. I have gone through the reinstall a couple of times but that doesn't help. An ideas how I can get App World to actually run??????????????????

where have you been gettting this reinstall button? on the main screen? in the application center?
try installing it from the blackberry website (if you were previously using the application center)
www.whatsgoodblog.com
What's Good is your one stop site reviews about everything.
http://www.whatsgoodblog.com/featured/how-to-install-beta-os-or-other-carrier-os-on-blackberry-with-desktop-manager-for-mac/

Cannot Use Blackberry App World / Icon disappeared

I have lost App World. I was prompted to update to a newer version, which I did (repeatedly!), and now it's gone and the icon is nowhere to be found. I can find it listed under Applications but cannot use it. I've tried all the tricks -- pull the battery, delete it and download it again, etc. I've spent all day and it still doesn't work. I've really about had it!

Hi Trecex 13,
Welcome to the Community,
If you looking for the latest version of App World Download it from here http://blackberry.com/appworld
But before that if you had installed any previous version then uninstall it this way :
Options > Device > Application Management.
Scroll to BlackBerry AppWorld > Delete.
Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a min, and then reinsert the battery to reboot.
Good Luck
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Updated BB App world.... and lost all apps?

I had to do a swap of phones last week. Did this, and reinstalled several apps on the new phone. Finally was told had to do a BB App world update... Did this, and they are all gone now. They are not under the Uninstalled, or Other devices tab. HELP!?!?!?!
Thanks in advance!
Solved!
Go to Solution.

Hello!
I suggest that you clear the AppWorld application cache:
1. Open App World
2. Go to My World
3. Follow one (and only one!) of these steps:
3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T
3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (
3c. For newer (e,g., OS6 and 7) BB's, see this KB:
KB24714 How to clear the BlackBerry App World cache
4. AppWorld should close.
5. If your BB locks after issuing the cache clear, perform a battery pull reboot
6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).
If step (4) does not happen as listed, then the clear cache did not work.
Hopefully it'll work for you! Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My app world is gone

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