My apple 5th gen ipod is connected to wifi but still cannot access safari and other websites..can some1 help me out?
my apple 5th gen ipod is connected to wifi but still cannot access safari,itunes and other websites. the ip address is not strtng wid 169 and i have reset the network settings also..can some one help me out
The 169 IP address mans it did not correctly negotiate with the router:
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
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why my iphone 4 connect to wifi, but when i open safari and search something it say i not connect.. but in the same house my sister using iphone4 too but she can online with the same router. i go and check over the detail of the network i connected, over the ip address and subnet mask have the numbers, but over the DNS and router don't have any number...isit the problem???? i can online at any other place but just my home cant...y????
Hey confuddled_chica!
Try the steps in the article below to troubleshoot this issue:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
my ipod is connecting to wifi but still not open the safari page
when i go to thee setting and i tap on the my wifi network it opens but DHCP is empty mean router no. DNS no. tgat all is empty thats why my wifi is not working what should i do for this ?
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My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
My Ipod 5th gen. has been detected by itunes, but could not identified properly, and its been charging for a week and still hasn't come to a full charged. What should I do?
but could not identified properly
Please clairify.
charging for a week and still hasn't come to a full charged
Sounds like you need a new battery. Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.
iPod Repair Pricing -
My iPad isn't getting connection to internet. It just suddenly stopped! It says it is connected to WiFi but it just keeps spinning and nothing will come up. Have tried rebooting my router and iPad (my other computer is connected just fine).
Try turning WiFi off on the iPad, then reset it again, turn WiFi on again and join your network again if necessary. Or go to Settings>WiFi>Your network name>Forget this network. Reset your iPad and then join your network again. Or - settings>General>Reset>Reset network settings. Reset the iPad, then try to join your network again.
-
I was just listening to my iPod shuffle and it stopped working. I plugged it into the computer to sync it and it won't sync. The little light don't come on on my nano. I've turned it off and on, pushed the play/pause and nothing. Can anyone help me out here?
How long have you left the iPod to charge? It can take up to 30 minutes before it shows any signs of life. Did you use the instructions in this article to properly reset the Shuffle?
Resetting iPod shuffle
B-rock -
5th gen ipod is connected and seen on itunes yet will not sync
My 5th gen ipod-nano is connected - visual and accessible on new version of itunes (using PC, running Win 7) yet will not sync. This only started happening after the last update from apple and I have spent HOURS trying to figure out how to fix including removing all apple apps and software and reinstalling 6 times now!!! Even when a diagnoses is run it shows my ipod is connected yet when I try to sync.. it tells me that disk is not found?
Well, nothing has worked yet. Same Itunes account. When I try to download from the App Store app on the touch, I downloads all the way to the end of the loading... installing phases. then says, "Unable to Downlad Application: app will be available for download when you log in to the Itunes Store on your computer."
But Itunes on the computer will do the same thing... load it all the way up, then give an error code of OxE8003FFE.
I tried restoring the Ipod, so now it only has the factory apps, music, videos, and no apps. And I can't add even one app. -
5th gen ipod not recognized by windows, but old ipod min works fine.
my new ipod is not recognized by windows at all. my old ipod mini works fine. i even uninstalled everything and tried reinstalling the new ipod. after that didnt work, i plugged in my mini, and it reinstalled perfectly.
I also plugged my new 5th gen into another computer with itunes and it recognized it perfectly.
is there some sort of software conflict between the mini and other ipods? this is driving me insane.Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes -
Iphone 5s connected to Wifi but still circle is processing next to it
Hi. My HTC M8 is working fine using home WiFi but Iphone 5s doesn't.
Sometimes it has got to log in to router back again, so i restart router and it helps but other times which is more common it's showing connection to WiFi but it also showing circle icon processing next to it. Is it just showing that it is using the the internet or does the circle mean something else?Hello Ketis,
After reviewing your post, I feel that the following article will help troubleshoot the issues you've described. It includes helpful advice and best practices as well:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Occasionally while using your iOS device, you may notice unexpected Wi-Fi behavior:
Difficulty locating or connecting to a network
Unexpected Wi-Fi signal strength or disconnects
Inability to access the Internet
Not automatically connecting to Wi-Fi when expected
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
HELP! Airport connects to network but still cannot get online
I have a g3 crt 400mhz running OSX 10.3.9. I added an airport card. It sees networks and connects to mine but when I load Safari or Firefox it errors out saying cannot find server. My main PC can see the mac so I'm not sure what I'm what else to check. do I need to delete .plist files. Can anyone help resolve this issue?
ThanksSeems like you are not getting the DNS address or addresses.
apple > system preferences > network
Double click on network connection you are using.
Pick the TCP/IP tab.
Verify that you have a DNS Server. If you do not, look on your windows machine and see what the net address is. You can also pick using DHCF and still enter you DNS server address.
You can use harddrive > applications > utilities > network utility to diagnose the situation.
You can ping google.com. Result:
Ping has started ...
PING google.com (64.233.167.99): 56 data bytes
64 bytes from 64.233.167.99: icmp_seq=0 ttl=244 time=215.362 ms
64 bytes from 64.233.167.99: icmp_seq=1 ttl=244 time=279.597 ms
64 bytes from 64.233.167.99: icmp_seq=2 ttl=244 time=189.747 ms
64 bytes from 64.233.167.99: icmp_seq=3 ttl=244 time=250.657 ms
64 bytes from 64.233.167.99: icmp_seq=4 ttl=244 time=183.232 ms
64 bytes from 64.233.167.99: icmp_seq=5 ttl=244 time=243.753 ms
64 bytes from 64.233.167.99: icmp_seq=6 ttl=244 time=173.108 ms
64 bytes from 64.233.167.99: icmp_seq=7 ttl=244 time=230.239 ms
64 bytes from 64.233.167.99: icmp_seq=8 ttl=244 time=180.639 ms
64 bytes from 64.233.167.99: icmp_seq=9 ttl=244 time=232.177 ms
--- google.com ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 173.108/217.851/279.597/33.615 ms
If that does work, try pinging 64.233.167.99 Result:
Ping has started ...
PING 64.233.167.99 (64.233.167.99): 56 data bytes
64 bytes from 64.233.167.99: icmp_seq=0 ttl=244 time=189.655 ms
64 bytes from 64.233.167.99: icmp_seq=1 ttl=244 time=213.471 ms
64 bytes from 64.233.167.99: icmp_seq=2 ttl=244 time=257.873 ms
64 bytes from 64.233.167.99: icmp_seq=3 ttl=244 time=172.745 ms
64 bytes from 64.233.167.99: icmp_seq=4 ttl=244 time=226.723 ms
64 bytes from 64.233.167.99: icmp_seq=5 ttl=244 time=171.883 ms
64 bytes from 64.233.167.99: icmp_seq=6 ttl=244 time=260.308 ms
64 bytes from 64.233.167.99: icmp_seq=7 ttl=244 time=172.963 ms
64 bytes from 64.233.167.99: icmp_seq=8 ttl=244 time=198.840 ms
64 bytes from 64.233.167.99: icmp_seq=9 ttl=244 time=181.215 ms
--- 64.233.167.99 ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 171.883/204.568/260.308/32.247 ms
If pinging 17.254.3.183 works but pinging apple.com doesn't. You have a bad DNS Server address.
BDAqua suggests in a post.
Put these numbers in Network>TCP/IP>DNS Servers for a try...
208.67.222.222
208.67.220.220
Then try Safari.
not correct...
http://discussions.apple.com/post!message.jspa?messageID=5908432&5908432
Robert -
A renter used my Apple TV to access his Netflix movies, and now I can't log him out. Besides calling the renter to ask him to fix this using his Netflix.com account, how do I fix this?
There is no option in Apple TV to log out of Netflix. The internet tells me to go to netflix.com to "Disconnect from All Devices". I can't because I'm unable to log in to a renter's Netflix account.
Why is there no option to log out when using Apple TV? I can't ask my next renter to reset my Apple TV each time.
jd -
My ipod will not do anything but show a screen that asks to "connect ipod to computer, use itunes to restore" My computer however will not recognize my ipod at all so there is no way to restore my ipod. I am not skilled in computers but if anyone has a step by step that would be great.
Did you try a hard reset with the iPod still connected to your PC? Have you tried multiple USB ports, preferably high powered USB 2.0 ports?
To do a hard reset, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Have you also worked through each and every single troubleshooting suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock -
Got new computer with windows 8.1 and installed latest itunes, went to update music library on my nano 5th gen and plugged in recognized in my library but when it synced , it said sync was complete but did not update at all, then reset the ipod to factory , BIG MISTAKE plugged in again and it did the same thing except now I have no music on at all it syncs but will not put any music on , previous computer had xp on it, what would the problem be and what would solution be????
Thanksc) unistalled and reinstalled iTunes
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
My ipod is connected to wifi but wont load pages, HELP ME, PLEASE!
My iPod Touch 5th Gen IOS-8.2 says it is connected to the wifi and has the signal bars in the top left corner, but when I try to load YouTube or the App Store it says that it is unable to load. This happens on all networks, at mine and other people's. Please help me, its SUPER ANNOYING!
Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect OK before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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