My Apple account was hacked.  Can't change security settings!

I keep getting emails saying my password has been changed.  I change it and a few minutes later it changes again.  I can't change my security settings because I don't know the answers to the security questions and the support hotline refuses to help because my laptop is over 90 days old. 

I keep getting emails saying my password has been changed.  I change it and a few minutes later it changes again.  I can't change my security settings because I don't know the answers to the security questions and the support hotline refuses to help because my laptop is over 90 days old. 

Similar Messages

  • My Apple account was hacked,they've changed everything in my account,but I have a visa,I used this visa for my payment.would I return my acc ?

    My Apple account was hacked,they've changed everything in my account,but I have a visa,I used this visa for my payment.would I return my acc ?

    Contact Support in your country, as long as they can confirm your id and that it's your account then they should be able to get you access to it : Contact Apple for help with Apple ID account security
    If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html

  • My apple account was hacked so cannot get my password. how do i delete my account from my phone to create a new iCloud account. It asks for a password before I can delete my account?

    i am unable to delete my Icloud account off my phone as it has been hacked and I am unable to retrieve a new password. Is there anyway I can remove it?

    You won't be able to remove it without the password.  If you can't reset it yourself, contact the Apple account security team for your country for assistance: Apple ID: Contacting Apple for help with Apple ID account security.  If your country isn't listed, try contacting iTunes store support: https://ssl.apple.com/emea/support/itunes/contact.html.

  • My apple account was hacked so cannot get my password

    i am unable to delete my Icloud account off my phone as it has been hacked and I am unable to retrieve a new password. Is there anyway I can remove it?

    You won't be able to remove it without the password.  If you can't reset it yourself, contact the Apple account security team for your country for assistance: Apple ID: Contacting Apple for help with Apple ID account security.  If your country isn't listed, try contacting iTunes store support: https://ssl.apple.com/emea/support/itunes/contact.html.

  • My yahoo account was hacked.  I changed the password and now cannot send email from any apple device. I have deleted mail and reinstalled it and it still doesn't wok.  I get " sending the message to server failed" help!

    I have tried everything and get this same error message on my iPhone and iPad.  Yahoo account works fine on pc.  I can receive emails and use Internet on apple devices but cannot send mail.  Thanks.

    Hello DRB1962
    Check to make sure that you validated the device within your account on webmail.
    iOS: Setting up Hotmail, Outlook, Live, or MSN email accounts
    http://support.apple.com/kb/HT1694
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • My gmail account was hacked so I changed to outlook. But now my iTunes won't sync to my computer.

    Does anyone know how I can fix this problem? My iTunes on my computer is still set to my gmail account even though it has been deleted and I have tried to connect it to my outlook account multiple times. My iPad has never synced to my computer since I got it, so the only listed device is my iPod Touch. Its like a completely separate account.

    Sign out of old ID and sign in with new
    Settings>iTunes and App Store>Apple ID

  • Gmail was hacked so I changed password now my Macbook pro keeps giving me error message can't retrieve gmail

    Gmail account was hacked so I changed my gmail password. Now my macbook pro keeps sending me and error message that says: 
    ogging in to the Google IMAP server “imap.gmail.com” failed. So then I go to mail and Preferences and change the passwords there including the SMTP and I STILL get the error message. I am going to lose it! Some one PLEASE tell me how to fix this. Thanks

    Mail has TWO servers, a sender and a receiver. Each has a password that is not necessarily the same as the other.
    Inside Mail use the Window Menu to select Connection Doctor, to see which side is connecting and which side is failing. Then adjust the password on the side that is not working.
    Don't count on the receipt of emails supposedly from you as the sender as an indication that your email Account has been hacked. More often, an Address Book on a distant computer of a school kid's mom or an eBay trading partner is the computer whose Address book has been stolen, with your email address in it. A spam generator then sends out thousands of fake emails, supposedly from you.

  • HT2534 Hacker got my firsts email I was able to change / createu new apple account.    I can not get apps to change account to new apple account even though it shows it in settings .  How can I fix this? but

    My first apple account was email was hacked.  I needed to create a new one.  That was fine I did. I synch it. All music is fine, settings shows new account.  However, problem...........please help my apps still has old account it has been deactivated so I can't download the password to make it work.  I need apps to change to new email account that shows in settings !   HELP!!!!! Does anyone know how to fix this ?

    There is no way to consolidate iTunes accounts.
    Setting up an iPhone has never required creation of a new Apple ID.
    You've apparently purchased content with both Apple ID's.  Sign into the device with the correct Apple ID and sync the content.

  • TS4002 I changed my password on my email account because my email was hacked. I changed it in my iPhone and iPad also. I have access to my email account, I receive emails and can open them and read them. But I can't reply to any. It goes to my outbox.

    Why can't I send an email from my iPhone or iPad since I changed my password because my email account was hacked?

    Hi Teresazubi,
    Thanks for visiting Apple Support Communities.
    If you're not able to send from an iCloud email address on your iPhone, be sure to follow these troubleshooting steps from the article above (iCloud: Troubleshooting iCloud Mail):
    Make sure that Mail is turned on in Settings > iCloud.
    Make sure that Push is turned on for your device in Settings > Mail, Contacts, and Calendars > Fetch New Data. Then send an email to your account to verify that Push is working correctly.
    Make sure that Push is turned on for your iCloud account in Settings > Mail, Contacts, and Calendars > Fetch New Data. If you're using iOS 6, tap Advanced. Then Tap your iCloud account and make sure that Push is turned on. If you have multiple iCloud Mail accounts set up on your device, Push can be used only withone account at a time. Make sure that Push is turned on for your primary iCloud Mail account.
    Turn your device off and back on.
    If the issue persists, turn off each of the settings in steps 4, 5, and 6 above, then turn them back on. If that does not help, follow these instructions to delete the iCloud account from your device, then add the account back:
    Go to Settings > Mail, Contacts, and Calendars.
    Tap your iCloud account.
    Tap Delete Account. If you store Contacts, Calendar, or Bookmarks data in iCloud, you will be given the option to keep that data.
    On the Mail, Contacts, and Calendars screen, tap Add Account, then tap iCloud to begin setting up your iCloud account again. If data from your device is stored in iCloud, you will be given the option to merge that data with the data on your device.
    If you have an email account from a different provider, see the troubleshooting at this link:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    All the best,
    Jeremy

  • My apple id account was hacking.  My password has been changed.  how do I retrieve my password?

    my apple id account was hacking.
    My password has been changed.
    how do I retrieve my password?

    Call Apple and ask for Account Security. http://www.apple.com/contact/

  • My email account was hacked so I had to change the accoun I neMy email ed to change my iCloud account from my old email to my new email on my iPhone but i cannot access my old account. I can't delete iCloud from my phone because i don't have the password.

    I am trying to change my icloud account information on my iphone.  I tried deleting the old account but couldnt because i dont have the password for the old account.  My previous Apple ID account email address was hacked and they changed my password.  I went to iForgot but they cant send the password to me via email because that account is disabled.  I cant go through the security questions becuase whoever hacked my email changed my account info too.  I dont know what to do.

    Try to contact Apple Customer Support.

  • HT5787 My apple id has been hacked. hacker has changed all information in the apple id so I can not change the password. Account information from the apple id created is still in my mail. How do I regain apple id. Thanks

    My apple id has been hacked. hacker has changed all information in the apple id so I can not change the password. Account information from the apple id created is still in my mail. How do I regain apple id. Thanks

    Contact Apple support: Apple ID: Contacting Apple for help with Apple ID account security

  • My adobe account was hacked and compromised, emails were sent out on one of my accounts.  I changed my adobe password, when I scan my computer, some adobe files are password protected and can not be scanned, is this normal?

    my adobe account was hacked and compromised, emails were sent out on one of my accounts.  I changed my adobe password, when I scan my computer, some adobe files are password protected and can not be scanned, is this normal?

    I have contacted them, but apart from letting them look at it and deal with it, is there anything I can personally do myself? Or is it just a matter of waiting for me now?

  • My hotmail account was hacked, so the mail that I use to sign in in itunes also, it's the same. But if I create a new account how can I transfer the money and the apps purchased to the new account ?

    My hotmail account was hacked, so the mail that I use to sign in in itunes also, it's the same. But if I create a new account how can I transfer the money and the apps purchased to the new account ?
    I really need help ! I had around 30 $ in my account !

    Don't create a new iTunes account.
    Just update everything with new info/change password/ security questions.
    -> https://appleid.apple.com/

  • Itunes account was hacked...EVERYTHING was changed!?

    My itunes account was hacked a few months ago and I'm just now noticing it. I rarely used this account, but yesterday I decided to log back in because I had some unused itunes credit. So, when I tried to login it said that I was giving the wrong information. So, I was confused and so I tried to reset my account password by email. The only thing was that I wasn't receiving an email (because the hacker CHANGED EVERYTHING). So, then I tried the other option by authenticating...so I put in my birthdate....and that was changed too...So...I called apple support because I thought they could help me out. So, I gave them my original apple id and they told me that it wasn't on file, like it never existed. So, I told them that they were WRONG! So, they checked again and said that there was no record of me ever making my apple id. So, I mentioned to them that I was hacked and asked them is there anyway they could use the "hacker's" apple id so that I can reclaim my account (which has money and etc on it). They said that they couldn't not give out personal information.....So basically they're telling me that they can't give me information on my own account! I also have emails proving that this was my account at one point and time and that my infomation was changed by someone in a different country. I had to make another apple id and it *****! I want my old one back and it isn't fair that this HACKER gets to get awaiy with it! Is there anything I can do...like call apple headquarters or something?

    Contact itunes support.

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