My Apple Headphones broke, and I haven't had them for a week!

Ugh, I am SO FUSTRATED with Apple Accessories!!!
One of my (brand new) Apple Earbuds has stopped working. I recently bought a new iPhone 5c and the headphones came with it. I opened my headphones and (very carefully) plugged them in my headphone jack. They were broken the first time I plugged them in! The left earbud doesn't work! II have plugged other headphones into my phne and they work, and I have plugged the headphones in my computer but they do not work. So I know the problem is my headphones. I'm kind of angry that I never got to use them and I want a (free) replacemnt. Will Apple replace them?

I had the same problem with my 5s, although I was slightly more unfortunate in that the headphones were £150 pair of Atomic Floyd. I then plugged the supplied apple headphones in and they broke straight away resulting in the right earphone not working. Luckily Atomic Floyd are replacing the headphones for free under warranty and I’ve got an appointment at the apple store this weekend to discuss the issue with the phone.

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Message was edited by: Monstermoster

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Follow us on twitter @VZWSupport

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My Apple Headphones broke, and I haven't had them for a week!

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