My apple I'd is disable help me please I went to apple store and they told me to get in touch with u guys
HI my name is Nancy I would like to know if u can help me with this problem every time I want to get free on apps or updates , keeps telling me that my apple I'd is disable. I went to apple store and they check and say everything is find , but keeps coming out mi I'd is disable , so they say to get in touch wit iTunes so u can restore my account.
... they told me to get in touch with u guys
At least the Apple Store knows where to send you.
Start here:
https://expresslane.apple.com/
Navigate the columns as follows:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
Similar Messages
-
so i went yesterday to the apple store and they told me my battery was dying because i had apps crashing so i had to reset the phone. how do i do this?
Your post doesn't really make sense, because if all you had to do was reset the iPhone, they would have helped you do that at the Apple Store.
Are you sure "reset" is the correct verb - that "reset" is exactly what they told you to do?
Anyway, you reset the iPhone by holding the home and on/off buttons together for about 10 seconds till the Apple logo appears. -
Yesterday I was in a apple store and they told me that the contract-free version is unlocked. It is true?
That depends on which version phone you are referring to. Contract free is not the same as unlocked. For the new iPhones they unlocked version at the Apple store will probably not be available for 30 days after release. A contract free phone from T-Mobile can be unlocked after 30 days of service. The GSM side of the Verizon iPhone comes unlocked.
-
Hello, I can't retreive my previous Apple ID. Can you help me please?
Hello, I can't retreive my previous Apple ID. Can you help me please?
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot
-
I have the original iPad- about 18 mod old. I tried to download an etool program and it required iflashplayer. My iPad wouldn't do it. I went to the apple store and they told me to update my software to iOS 5.1.1 which I did . Now none of the apps I had installed prior to this work. The icons are still on my screen but when you touch them, it just blinks and nothing happens..like the screen is frozen. How do I restore all of these apps and favorites that I had on prior to this update? Please speak in very non- tech terms if possible. I am VERY low tech unfortunately!
Welcome to Apple Communities
You must use iTunes. Connect your device to your computer, open iTunes, select your device in the sidebar and press Restore. Then, you can restore your device from a backup, and sync the device with iTunes to transfer your files to it pressing Sync button -
bought a apple iphone 4s and it came locked from ebay & i cant get into touch with the guy its no possible way annd im getting ****** !
File a complaint with eBay to get a refund on the useless iPhone.
-
When i try to purchase or update it says "Your Apple ID has been disabled." I have contacted Apple 3 times and they told me to change my password each time and i told them i tried that, but it didn't work.They said they would try to fix it and they never contacted me after that. I have an ipod touch 2nd generation.
What did itunes support tell you?
If you did everything it says then you contacted them.
From the article you linked:
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance." -
Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.
Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy -
Hello, I'm new in Apple Support Communities
Most of my e-mail goes to Junk e-mail..! I have tried the rules suggestion as soluiton of the problem, but I don't see any rules to be removed. I went to the Apple store and they couldn't resolve the problem ...Help!!! Any other suggestion?Is it being marked by your email provider? Check the raw headers and see if there is an x-spam header.
If so, you can disable Mail trusting spam headers in the Junk preferences. -
I was gave an Apple iPod Touch that was disabled and I called the Apple store and they emailed me how to fix it but now when i plug it up to the PC it's saying that the iPod is unable to be recognized and I don't know what to do?
Not sure if this helps:-
The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work. Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple Store and explain that they were gifted to you and ask how you can use them. The best way to gift music files is to buy the gift tokens and give these. Hope above helps. -
I'm trying to download a purchased app but it keeps telling me my apple ID has been disabled. I've changed my password 3 times and it still says the same thing. what do I do?
Contact itunes support.
-
Hi, umm so anyways my ipod is about 2 years old now and i think the reason why it started to malfunction in the first place was because i had too much stuff on my ipod, apps, movies, and junk. But now i took it to the apple store and they were able to restore my ipod but when i go home it goes bad again and i try ot restore it on my laptop and it says it can't restore it. (11) and another thing is that when i try to turn my ipod on, it turns on to the apple logo then all of a sudden theres suppose to be the unlock screen but instead a black screen with a tiny loading sign in the middle and it keeps buffering and it never turns on. and then it shuts off with a white screen and then does the same exact thing for like 10 minutes. please help me. I dont know what to do. and my dad will be very ****** if it cant be helped..D:
Maybe here:
http://www.windowserrorhelps.com/itunes-error-11-how-can-i-fix-itunes-error-11-i nstantly
Is the iPod jailbroken? -
getting the error message"your apple ID has been disabled" . I reset my ID password last night and am still having the same issue.
If you are still unable to access your account after resetting your password, you will need to contact iTunes Store Customer Support via http://www.apple.com/support/itunes/contact/
-
Help!! My ipod classic freeze itunes and my pc to the point of having to force shut down.Help plz i dont know what else to do, i took it to the apple store and they restore for me but when i came home it freezes itunes and my pc, i tried and older itunes, format the ipod and restore it, ran disk erros, am i missing something?! The guy at the shop told me is an "antique" , i bought it a year ago only and barely used it, i feel lile burned money, ipod classic is my favorite model, any suggestions plzzzz!!!!
Glad 7.7.1 worked for you, I updated itunes on my macbook, and every time i try to sync the music to my ipod classic, it goes for 23 songs and then it freezes and I get "Cannot read or write to this disk", and it ejects it. I tried uninstalling itunes, reinstalling an earlier version (7.6.2) same problem, plus a new issue with itunes. (It was a clean uninstall, btw, I got everything cleaned out, I think, lol). Video's transfer fine. And no good way to get ahold of apple. That's great. If I have no music on my ipod, it's useless. Think they'll give me my money back? (lol)
-
I just got the iPhone 5 and noticed that the message alerts will only alert once . I have it set up as 3 times and its not working . Please help. I'm running 6.0.2 and I really starting to get ****** off with apple products
Instead of getting annoyed, read the User's Guide and try basic troubleshooting.
Maybe you are looking for
-
What are the mandatory fields while creation of material master in differen
what are the mandatory fields while creation of material master in different views?
-
Re: Process Spaces - SOA/BPM Integration
Hi, I am trying to import default-modeling-workspace-gs.ear and default-process-workspace-gs.ear into Webcenter spaces. It is getting failed with the following error :: No handlers could be found for services with IDs: oracle.webcenter.doclib oracle.
-
ITunes podcasts mess up Apple TV
I like Apple TV, I really do. I also like using iTunes on my Macmini to download podcasts and then sync those podcasts to my Apple TV. That is so cool. What I do not like is the fact that Apple TV seems to crash (yes, crash) when playing content that
-
Can't receive text messages from other iphone users but can receive them from non-iphone users
I had to recently reinstall mavericks to my MacBook and suddenly I haven't been able to receive text messages from iphone users on my iphone. I can send them but not receive them. Recently I was able to receive a text from an iphone user who turned
-
i am trying to set up an airdisk that is connected to my parents airport extreme, though next to my iCloud account details i get a yellow status light and can't get a hold on to the airdisk when i'm being connected to a different internet connection.