My apple id account is telling there is a prob and to enter a new account but my details are all correct
my apple id account is telling there is a prob and to enter a new account but my details are all correct
Contact iTunes:
Apple - Support - iTunes Store - Contact Us
Similar Messages
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i created a new account because i had forgotten my security answers. now the problem is that the money i had in my other account wasnt transffered to my new account, even thou i put in a retreive email address into my new acount. how can i tranffer the money into my new account?
You can't transfer a balance from one account to another account, it can only be used on the account that it was originally redeemed onto.
If on your old account you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address on it then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
Hi. I have shared an Apple ID with my children for some time. As they are getting older they do not wnat me seeing all their messages, photos etc so want their own accounts. How can they access their purchased music and apps on the new account please?
Yes.
On their iOS devices, under Settings>iTunes & App Store, they should use your Apple ID. When they log into iCloud, iMessage and Facetime, they should use their personal Apple IDs. -
My family shared an Itunes account and now i'm moving out and have created a new account solely for myself. Is there a way to transfer my previous purchases on the family account to my new account?
In order to continue to play and sync the music you purchased with your old account, you'll need to authorize your new computer/iTunes library to do so. You can do this by choosing Store -> Authorize This Computer and then entering in your old account credentials.
That's all you should need to. Then just create your own account and start purchasing and using it the same you have with the old one.
B-rock -
i need to help to delete an old apple account and to reate a new account because i forgot some related information for the old accounts
If you have iCloud and/or iTunes accounts just sign out of them (however iTunes Store purchases cannot be transferred to a different account). You can create a new ID at http://appleid.apple.com - you will need a different non-Apple email address.
However if you've forgotten the password to the original account, go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' -
I am now in Canada, but my apple account belongs to USA. Do I need to create a new account or I can move my account to Canada? I dont want to loose my purchases. Thank you!
Contact itunes support and ask them to remove it.
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I' ve got problem with my Apple ID. I would like to use my czech acount to buy new apps but there is stiil 1 $ left from my previous gift card. I don't remember the password and it seems to me no way to find solution....
Hoterka wrote:
I' ve got problem with my Apple ID. I would like to use my czech acount to buy new apps but there is stiil 1 $ left from my previous gift card. I don't remember the password and it seems to me no way to find solution....
There may be a solution but I doubt that the trouble will be worth the dollar that you'll gain. -
what am i to do if my apple macbook air won`t let me log in? i enter the right password, but the log`in window appears over and over again, and won`t let me enter my account!!!
Try restting the password. Boot into Recovery (⌘R), in the Menu Bar, you'll see the option to reset password.
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I buy all of our movies on our apple TV that is associated with my apple ID. I want to put a movie on my wife's new iPad but it gives me a 90 day warning that she won't be able to download anything. Do we really have to buy two copies of the same movie? There has to be a way for one family to share movies on all of our devices.
Ahh, thank you! What a pain in the neck. I figure I must have been signed into his account at some other point in time, maybe after... watching a movie..? [Though, that'd be the iTunes store, right? Not the App Store.] Anyway, some situation must've occured where I absentmindedly updated and iPhoto is now tied up with his account.
I'll go ahead and contact support to see if they can get me sorted. I suppose I can just ask him for his password, but.. oh, you know, it's a temporary solution and I guess I was just hoping to easily get iPhoto properly associated with myself again. Thank you! -
Hello - I live in the UAE and my itunes account is regsitered here. Unfortunately the choice of music is not as good as when my account was registered in the UK. I cannot register my account in the UK as my bank details are all in the UAE now. HELP!
Sorry, but no help is possible. You can only use the UAE iTunes Store, and Apple can only offer what content they are able to license for sale in that country. You'll have to look elsewhere for content. Whether there are any other download stores able to sell in the UAE I don't know. You may need to purchased CDs and import them into iTunes.
Regards. -
I don't think I see my situation addressed. I have one mobile me account and a separate appleID for purchases. I have 4 devices and my wife has two. Right now they are all using the same mobile me account to sync just the calendar and address book.
1.) I want to add email syncing for my 4 devices and email syncing for my wife's two devices separately, but we want to sync and share the same calendar and address book. Is this possible?
2.) I also have 5 different calendars, one for work, one for home, one for... etc. Is there a way to have different devices only sync certain calendars and not others or is it an all or nothing deal?
Thanks in advance for any tips!
STo begin with, I would like to try to explain Apple's confusing nomenclature in regard to iCloud.
Apple have called the whole cloud thing iCloud, there are a number of features under the iCloud umbrella, some of which require their own login. iTunes is one of these, another is what Apple have unfortunately also called iCloud.
You can use the same Apple ID (account) to login to both iCloud and iTunes, but you don't need to and often users will login to each service using a different ID.
The part that you need to remember is that the services available when you log into iCloud are completely different and unrelated to those when you log in to iTunes. Your iCloud login enables mail, contacts, calendars, find my phone, Back to My Mac, Documents & Data sharing and photosstream, it does not affect any of your iTunes services.
To avoid confusion when discussing your problem, when I mention iCloud, I am referring to the services under the iCloud login, Whereas I will refer to the whole cloud thing as The Cloud.
Generally speaking it is not a good idea to share an iCloud account between different people, it often results in contracts, calendars et cetera being deleted by others. Saying that however you can add secondary iCloud accounts to your devices at settings> mail, contacts, calendars. Secondary accounts do not have all the features of a primary account, but are often very useful. Because you can enable or disable each individual feature of an iCloud account, you can cover almost any situation by using secondary accounts. -
How can i disable the credit card from that stolen acc and register to my new account
Hello everywone i have a big problem.. Somewone stole my apple id and changed everything (email , secret question). In that account was my credit card registered. how can i disable the credit card from that stolen acc and register to my new account ?? thanks for help
Is it an IMAP or POP account?
For POP accounts, you can select remove from server under the advanced tab of the account.
Apple support article with information on receiving a message more than once:
Mail Problems -
can I create a separate icloud account for my husband but still use the same itunes account? I want our contacts, photos and storage capacity to be separate but be able to share music and apps we purchase.
Welcome to the Apple community Pammy.
Yes, that's exactly what I'd suggest for the vast majority of users. -
A email account that was used is now not in use and songs that were purchased and added are bound to this old account from the same computer how do I the purchaser of these songs reclaim the authorization to play and use in my new account. even though account name may have been changed.
Just authorize the computer and retreive them.
Go here -> https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot .
FYI: you should have simply updated the AppleID with new info and continued to use it instead of creating a new one. -
My account is saying it can't connect - I know I have new emails but they're not showing in my inbox
My account is saying it can't connect - I know I have new emails but they're not showing in my inbox. Thank you
http://support.apple.com/kb/HT2519
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