My apple id attached to my itunes account has expired and i have forgotten the password that was attached to it! I have created a new apple id but cannot transfer it to my itunes which all my apple products connect up to on my mac?! HELP!
My apple id attached to my itunes account has expired and i have forgotten the password that was attached to it! I have created a new apple id but cannot transfer it to my itunes which all my apple products connect up to on my mac with all my pictures etc on!?! HELP!
My apple id attached to my itunes account has expired
They don't expire. As far as anyone knows Apple IDs live on forever - if you forgot its password use https://iforgot.apple.com. Good luck with the answers to whatever security questions it asks.
... I have created a new apple id but cannot transfer it to my itunes which all my apple products connect up to on my mac with all my pictures etc on!?!
Right! That's the reason you do not create a new Apple ID.
As far as Apple is concerned a new Apple ID is a completely different user, with absolutely, positively no access to anything available to any other Apple ID.
Concentrate your efforts on resetting the password to your old Apple ID. It has not expired, and is the only way to use all your existing iTunes purchases, App Store purchases, computer authorizations... etc. Forget about the new Apple ID you just created.
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I have forgotten the password to my email account and would like to change the email of my apple id to a new one.
Sign out of your Apple ID on all your services & devices, especially iCloud on your iPhone.
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I am trying to transfer my itunes songs that were purchased using a previous apple id and windows pc ( I now have a macbook pro). When I try and download the itunes files, a message appears telling me that 7 songs purchased under the old apple id cannot be added to itunes on my macbook( the rest are added ok). I know the previous apple id, but have forgotten the password. When I try and retrieve the password using the security questions, I am asked for my birthdate. When I enter my birthdate, I am told this information is incorrect! Thats as far as i can go!
How can I update my apple id( and remove any old ones) if I can't retrieve the old password?You need a third-party program lke one of those discussed here:
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How do I reset our iPod nano 3rd generation to factory specs so we can sync it to our iMac and iTunes? We have forgotten the password and have given up on the guessing game after too many attempts. I have been through the support, tried trouble shooting, but it doesn't seem to sink in... What is the "simple" way to get our nano back for a new set up?
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I cannot log into my Icloud, i have forgotten the password, but also the Apple ID has a different email address from the icloud. I cannot backup the ipad either because i need to turn off FInd my ipad and i can't
This Apple Help page provides contact information for various countries for security problems with an Apple ID:
http://support.apple.com/en-us/HT5699 -
I just updated my iPhone with the newest update IOS 6.1. My old Apple ID keeps popping up on my iPhone for me to type in the password that I no longer know. All the passwords I type in do not work. I no longer have access to this email which is my old Apple ID. After installing the newest software update my old Apple ID came up to finish configuring. Since I no longer have access to this Apple ID and email account and after trying some passwords I skipped the step. It then said FaceTime, iCloud (which I do not use), and more may not work. I clicked that it was OK since I could not remember the password to my old Apple ID. I then went to my settings to be sure my newer email was my Apple ID by typing in my current Apple ID and password. Also, I went to Manage my Apple ID online and my old Apple ID could not be found. Is it OK I skipped that step in the IOS 6.1 configuration? How do I get my old Apple ID to stop popping up?
Blue
It sounds like you restored from an old back-up. Did you back-up just before your software update? It will use your last one and if your last back-up was a ywear old then it will use that one.
In general, if you are getting these messages on your iPhones select logout (when you get that Apple Id request) and then log back in with your newer ID.
Sorry for your losses.
Cheers -
I tried to restore backup from itune to my new iphone 5s but have forgotten the password what should I do?
JennyGEL wrote:
I ... have forgotten the password what should I do?
Which password?
If you mean the passcode to your iPhone, here's the solution:
http://support.apple.com/kb/HT1212
If you mean the encryption password to your backup on your computer:
Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore. -
hi, i had taken the back up of my fone on itunes, by mistake it had been encrypted and i have forgotten the password.how do i restore it?
Restore from iTune Backup
1. Settings>General>Reset>Erase all content and settings
2. You'll be asked twice to confirm
3. You'll see Apple logo and progress bar
4. You'll see a big iPad logo on screen
5. Configuration start
6. Set language
7. Set country
8. Select Network and input Password>Join
9. Enable Location Service>Next
10. You'll be given 3 options (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
11. Select Restore from iTune Backup
12. You will see picture of USB cable pointing towards iPad
13. Connect iPad to iTune (make sure iTune is on standby)
14. Tap Continue (computer)
15. Restore iPad from Backup (computer)
16. See progress bar with estimated time (computer)
17. See Restore in Progress on iPad
18. See Apple logo
19. See Apple and Progress Bar
20. Slide to Unlock
21. Copying Apps back to iPad (computer)
22. You'll see Loading/Installing/Waiting below the Apps (iPad)
23. Sync Music/Podcast/Movies to iPad (computer)
24. Sync completed (computer) -
i have forgotten the password to my ipad and its says connect to itunes but i cant connect it to my computer because of the code on the ipad so i need to know how to wioe the whole ipad and start again like a brand new ipad?
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I want to update some apps on my iphone but can't because it's asking for an old apple id email that doesn't exist anymore and I have forgotten the password for it!
Help!!!The apple id login is never deleted. The emaill address itself can be disabled or not in use any longer. The apple id login will still be available to you. If you will go to the website My Apple Id
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
and use the listed apple id login that your apps are asking for to update - once you have changed the password at the lsted website you then will be able to update using the old apple id once you have logged into the device using the old apple id and password.
Good luck. -
i buy a second-hand i pad and after i buy it have the seller apple id and it unlock and i contact the seller and he give me the password that can't sign in and i already try using hotmail to reset but the seller forget his hotmail password please help
If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.
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I have an ExportPDF subscription under an old account for which the email does not exist anymore and I have forgotten the password. Therefore I cannot reset the password. I have created a new Adobe account so how do I get the subscription for ExportPDF moved to the new account?
Hi lgmmo,
I think your best best to get this resolved is to contact Adobe Customer Care. Here's the contact info: Contact Customer Care.
A quick Chat session should get you fixed up.
Please let us know if you have additional questions.
Best,
Sara -
Just updated my iphone. Now I can se I have two! iCloud accounts? One of them appears on my phone, and I have forgotten the password. When I try to add the other account, I get the message that this account is already added, but with the name of the first account where there is no available password. I have tried several times to reset the password, bun I don't get the information I need - I have no access to email. What can I do?
Hi, thanks for the suggestion. I have tried as you suggested, and when opening the "purchased" apps some have the icloud logo next to them, but I only have "OPEN" against "Find My iPhone". When opening it up, it goes through the same routine; needs to be updated before proceeding, and wouldn't update because I don't have IOS8.
Anything else I could try, or am I doomed!
All of your help is much appreciated, thanks -
I have an old i tunes account attached to an old email account that is no longer valid. have forgotten the apple id attached to this acct. so no longer can get the forgotten id sent to the email. I have made a new apple id and email is attached but my laptop will not allow me to download again and start over. although really dont want to start over , as have alot of music in my old account. Please help! thanks
Hello brjdunn,
Thanks for using Apple Support Communities.
You are able to change your Apple ID by following the instructions below. That way you will still have access to all of your previous purchases:
Change your Apple ID
http://support.apple.com/kb/HT5621
Take care,
Alex H.
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