My Apple ID cannot restart my iPhone 4S
Hello,
I have an iPhone 4S.
By playing with it, my daughter has zoomed the screen and I couldn't reduce it as I didn't know how to do it at that time.
After several access attempts with my passcode, my iPhone has blocked. Afterwhat, I've come up to reduce my screen display.
Somebody help me to erase my iPhone and restart it.
When restarting, my Apple ID and passcode were asked to me.but all the time used my usual passcode, it is not recognised.
So, when trying to reset my password, the automatic email sent to my assistance email adress was never arrived after several attempts.
I've changed the Apple ID and Password but the last one are required in place of the new one I created.
How to do in this case.
Need your help
Kambos
You need to use the id that was used in Settings > iCloud on the phone
(For info we are fellow users here on these forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your screenshot from your post, it's not a good idea to post personal info on any public forum.)
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