My apple id gives "an unknown error has occurred"message

Signing in with my apple ID and password reponds with "an unknown error has occurred" message when signing in to Ibooks and Mac app store. I cannot there for access any updates. Help!!

Like this?
If so, its not just you. Only these programs fail to update for me. Meanwhile, Windows 8 Pro virtual machine works like a champ!

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An unknown error has occurred message appears when i try to login to the app store

an unknown error has occurred message appears when i try to login to the app store

MacBook Pro (Mid/Late 2007 or newer) is required. You've not indicated which one you have. If yours is one of these, then http://www.apple.com/support/mac/app-store/contact/
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

Why im i getting "an unknown error has occurred" message when i sign into the app store

Im getting "an unknown error has occurred" message when i sign into the app store. I don't have a problem signing into anything else. What could the problem be?

Were you able to find a solution to this issue? I am also getting the 'an error has occurred' message when trying to download or update any apps on my iPhone. Restarted, updated, re-booted, etc etc, nothing has worked.

While downloading apps from app store I'm getting unknown error has occurred message

Hi
I'm seeing the below problem from today morning..
I am using iPhone 4 unlocked (direct from apple store ). I am getting 'A unknown error has ovcurred' message while trying to download free apps from AppStore.
I am connected to wi-fi while doing this.
I used to download without any issues earlier. Please advise on what could be the problem. Thank muvh

Same problem here in Brazil.
It seems to be a problem with logging in App Store in the Mac (Yosemite 10.10.2).
When I tried the very same userid and password I was able to login in to use my iCloud account from the same computer and also from my iPhone.

App Store gives "An unknown error has occurred" when I try to log in

I know I'm using the correct username and password -- using a different one gives a password-specific error, and the username/password works correctly elsehwere.
I have applied all updates, and rebooted.
I just had my SSD replaced (got the machine back today), and the apple store put snow leopard instead of lion on it -- my lion upgrade was purchased in the app store previously. So, I currently have mountain lion on this machine.
Thanks!

urgh... just noticed my previous post said i have mountain lion... i meant that i have snow leopard. no idea why i messed that up!
anyway, i just tried reinstalling snow leopard from the usb key that came with the computer. Then, I installed software updates until it told me there were no more updates. After that, I tried the app store again, and it still is giving me the unknown error. really irked by that. may have to take it back to the apple store yet again, to see if i can figure out why the app store won't work.

Login to Manage your Apple ID then An unknown error has occurred.

For the last few days I've been receiving this error while trying to log into the management my apple ID at http://appleid.apple.com
I can tell you that I can my appleid to successfully log into icloud, itunes, and this forum but receive this error above while trying to edit my profile. I do have 2 step authentication working and do have my Recover Key. I've used that to reset my password just in case.
I did try to call apple support but they said they don't support browser issues. I told them I've tried on three different browsers and two diffrent computers.
Steve

Hi
I have this too. I can log in to iCloud, iTunes and everywhere else.
One thing I have done is that one one of my three iPhones, I have put a second Apple account on it so I can use the contacts from the first.
I get the same error when logging into either of the two Apple IDs on the one iPhone. Note, I can log into friend's IDs without a problem.
Did you get an answer to this?
Tony

Import movie from iPhone gives "An unknown error has occurred while reading the video file. Connecting to Dynamic Link server failed. (1)

Tried previous suggestions about purging the Camera Raw Cache and I raised it to 20.0 GB.
Still lightroom fails to read most of the videos that I create on my iPhone 6 plus.
Aperture, iMovie, and Image Capture have no problem with these files.
Respectfully,
Kay Fisher

This is an iPhoto problem. It is, IMHO, one of the worst photo/video programs ever thought up by any company.
I suggest you find your original video files, which won't contain any edits and or adjustment you have made in iPhoto, and copy them to some other folder on your drive that you create and then import them to LR.
Usually iPhoto stores all original image and video files in a folder called Masters buried deep inside the iPhoto Photolibrary package folder. Which makes almost impossible for any normal computer user to get to.
Next time you are in the market for a new computer think long and hard before you drink the Apple Mac Cool-aid.

Error: AN UNKNOWN ERROR HAS OCCURRED when trying to update the Picture Motion Browser (PMB) Portable software on an Apple Macintosh computer.

Solved!
Go to Solution.

When the camera is connected to an Apple Macintosh computer, a prompt appears that says an update is available for the PMB Portable software. Selecting to update the software later causes the application to not respond and display the unknown error has occurred message. The PMB Portable update is required to make it work with the computer.
Follow the steps below to resolve this issue.
IMPORTANT:
The computer must be connected to the Internet to complete the steps in this solution.
For the MHS-CM5 and MHS-PM5 bloggie cameras it is necessary to download and install a firmware update before installing the PMB Portable update. The firmware update is only required when installing the PMB Portable update and is available from the same page.
Select the option to Update Nowin the PMB Portable window.
Download and save the PMB Portable update PMBPMAC12_Upgrade1004a.dmgfor Mac.
After completely downloading the update, close the PMB Portable window. Make sure the application is closed by removing or ejecting the UNTITLED or NO NAME icon on the desktop. However, leave the PMBPORTABLE icon.
Close any other unnecessary applications that may be running on the computer.
Open the PMBPORTABLE icon on the desktop.
Drag the PMBP_Win.exefile to the trash.
NOTE: If PMBP_Win.exe file is locked and cannot be moved, unlock it by doing the following:
Select the file.
In the drop-down list, click Get Info.
In the General section, next to Locked, click to remove the check mark.
Empty the Trash to completely remove the PMB_Win.exefile.
Run the PMBPMAC12_Upgrade1004a.dmgto install the latest update.
Follow the on-screen instructions to complete the installation process.

"An unknown error has occurred" AI 18.1.1

I downloaded and installed the latest Illustrator CC 2014 (18.1.1) last Saturday. I'm using the updated software today for the first time and, in the two documents I've worked so far, I already lost some work. I'm getting the "An unknown error has occurred" message. The files have a simple b&w drawing and one or two lines of text. I'm moving text blocks and/or resizing fonts using fonts I've used before and files that were working well last week. I cannot rescue the updated documents: trying to save to an eps gives me a "Can't save the illustration. A necessary resource is missing. ID: -192" message. Trying to save to a pdf give the "An unknown error" as well. OS 10.7.5 I'll appreciate any insights. ETA - I've been testing the issue: I open a page, type one character in Any Font and the "unknown error" appears - I cannot use this version of ai until I resolve this issue, can I revert to the previous CC version?

YThom,
This should help to revert to the earlier CC version:
http://prodesigntools.com/adobe-cc-version-control.html

Trying to download Maverick, and keep getting "an unknown error has occurred'

Trying to install maverick, keep getting 'an unknown error has occured' message when I try to login to my apple account

Just saw the post from makras.
There are always a few problems with a new OS. Apple can't police every maker of crapware that's on the planet.
If you have a WD external drive, I would transfer (not clone) the files from it to another non-WD external drive that doesn't have crapware on it, and then erase the WD drive, and then never ever again buy a WD drive.
You will find many posts on the Apple Discussions from disgruntled narcissists (a few borderlines too) who blame Mavericks for their computer problems.
Mavericks is excellent (at least for me).
Every new OS has some incompatibilities with older software. That's why if someone is an early adopter, they should understand this, and if they have a low tolerance for frustration, or are uncomfortable with basic mac maintenance and troubleshooting, they should not be an early adopter.
Seems like the vast majority of problems that people complain about on the forums are related to crapware they have acquired on their computers from previous installations and promiscuous downloading habits.

Download/update my apps, "An unknown error has occurred." message.

I have an iPhone 4S, and when i try to download/update my apps using the phone, i get an "An unknown error has occurred" message. What's going on and what do i do to fix it?
Help! I don't want to delete everything and start from factory default again

Hi
I had the same issue on my iPhone, to resolve this I did a Backup/Restore on the device with iTunes. After this I could download apps on the device again...
//Jonas

"Unknown error has occurred" when changing primary email for Apple ID

It tells me the primary email I'm changing it to, is available and everything, but when I click "save changes" it sends me back to the Apple ID log in page and gives me the message "An unknown error has occurred".
How can it be Unknown? How can I fix it? I wish I could ask Apple directly, but I live in a country where I don't think it possible to call them. I've searched and there seems to be no way to contact them through email or something.
What can I do?? This is very stressful.

Apple - Support - Contact Apple Support
See all worldwide telephone support numbers

HT201303 An unknown error has occurred when trying to sign in , and I know I putting in the correct info, this stinks can anyone help? Because apple isn't...

An unknown error has occurred when trying to sign in , and I know I putting in the correct info, this stinks can anyone help? Because apple isn't...

urgh... just noticed my previous post said i have mountain lion... i meant that i have snow leopard. no idea why i messed that up!
anyway, i just tried reinstalling snow leopard from the usb key that came with the computer. Then, I installed software updates until it told me there were no more updates. After that, I tried the app store again, and it still is giving me the unknown error. really irked by that. may have to take it back to the apple store yet again, to see if i can figure out why the app store won't work.

I got "Invalid link" when I to reset my security questions from rescue email. Moreover when I log in into my Apple ID and click on Passwords and Security I'm thrown out with the message "An unknown error has occurred".

Here is my problem:
Need to change my email with the one that currently I'm using for rescue
Planed to change first the rescue email with a new one.
But:
I Forgot the security questions
Followed the reset security questions instructions.
Got the email on the rescue address but The link I've got on my rescue email to reset my security questions is invalid. By now the 3 hour window for the validity of the link is gone.
If I go via Apple ID, I login successfully but when I select Security I'm thrown back into Manage your Apple ID screen that displays now as well this message "An unknown error has occurred"
Tried several times, the same again and again.
On top of the long hours on the forums I spent 20 minutes over the phone with the US support on international charge, eventually I hanged up while waiting too long for the 3 rd expert but got an email later on indicating to clear my browser history and try again, which didn't work. Case number 519598448. Used my laptop with IE and my iPad, same result.

This problem now appears for me too.
When using iforgot.apple.com email-verification clicking the reset link results in the "Invalid Link" error.
The error, that caused me to do this (password failing to verify against iCloud) has vanished since though.

Corrupted/Locked out apple ID "An Unknown Error has occurred" logging into support?

I was forced to use a different apple id to log into this support community because all attempts from different devices and browsers using another ID have ended up at the password prompt with "An unknown error has occurred" at the community login screen. The ID can still be "manged" and appears to be able to make purchases from the iTunes Store over the internet. A phone incident case number 388249960 was opened and I spent over an hour on the phone with this problem. The ID in question was set up more than two years ago to help with my wife's iPad 1 which we paid 800 plus for,,, all the storage and bells and whistles. Recently she started using the iTunes store to purchase and download television series and we got in trouble because her directories were filling the c:drive on a Vista Business computer she normally uses. Before starting to deal with the problem of storage, I tried to make sure everything was up to date and downloaded/installed the latest iTunes 11.0,1,, to her machine. I already had it on another machine running Windows 7 and two older Windows XP machines. All of them were "tested" for home networking to our Apple TV so that I could go to the TV and find a computer which could be used as a source for streaming music, videos, etc., etc. all based on her ID. As of this writing, I believe all of that functionality still exists, but, when I navigate to support and try to log in using her ID and password, I get re-prompted for the password and then "Locked Out" when "An Unknown Error Has Occurred" pops up above the login via the web site.
I am writing this after much agony and travial via an obsolete instance of Windows Explorer running on Windows XP Home Premium on an old portable using a newly created Apple ID which does not appear to have the same problems logging into the support community. Can anyone out there help me?
I have gone to war with Comcast's "free" security enhancement software "Constant Guard" believing that it might be the source. This machine had it installed at one time and has had it completely removed, but... it still experiences the error when my wife's ID is used.
The issue may be related to the recently added requirement for secuity questions and recovery email addresses which I tried to address for her ID and inadvertently ran into conflict/problem with using certain other email addresses with her ID. Perhaps something is corrupted in the database for her ID, or related to problems with support for esoteric things like Microsoft's .NET enhancements which I have long been using on my computers, or possibly Constant Guard "started" the problem because it was probably running when account security data was being updated via the Apple web site? I tried to get information about what I thought was the "recovery email address" associated with her account and was told by Apple Web sites that it was "in use" as an apple ID and could not be used as her recovery address. When I called trying to confirm that this ID was "mine" I was able to provide one of two security clearance pieces of data, but not enough information to get the support person to straighten things out for me. I ended up creating "yet another" ID just to get clear of the mess.
I made a suggestion to one of the folks I spoke with that an improvement to the functionality of apple ID's would be to support "consolidation" of accounts so that if several different Apple devices had been registered with different ID's and they all belonged to the same user(s) that a "common ID" could be created.
I'm reluctant to post apple ID's in a public support forum, and would prefer to deal with this by private email. or phone.
Message was edited by: [email protected]

[email protected] wrote:
I'm reluctant to post apple ID's in a public support forum, and would prefer to deal with this by private email. or phone.
Then contact Apple directly.
This is a user to user technical support forum. No one here has access to manage Apple ID's other than their own.
There is no Apple presence here.

My apple id gives "an unknown error has occurred"message

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