My apple id got disable

hello
my id got disable and to enable I have to know my related email or personal information but I cant remember neither of them. Cause I didn't used my ipod for more then a year and now I cannt open it. is there no way to use it?
if u know please help
thank you!!

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Using this form
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
3. Contact Apple by:          
Apple ID: Contacting Apple for help with Apple ID account security
For general  information see:
Apple ID: All about Apple ID security questions

Similar Messages

  • My apple id got disabled..

    i tried resetting but of no use..i want apple support to call me or vice versa..bt i am in india..they not accepting my mobile number in the apple support column..y do they hav to make it so complicated!! plz help...i cant evn do any updates!!

    Did resetting your password appear to go through ok ? If it did, and you are having a problem on an iOS device, then have you tried logging out of your account on it and then logging back in so as to 'refresh' your account on it ?
    When contacting support you are selecting India as your country ? You can click on the flag icon at the top left of the contact page to select you anc your account's country : https://getsupport.apple.com/Issues.action
    Or you can try contacting account security support in India : http://support.apple.com/kb/HT5699#I

  • Apple ID is disabled , I got a new user name  still

    MY Apple ID was disabled
    i got a new user name and password
    still disabled

    Go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'iTunes', then 'iTunes Store'.
    A new page will open.
    Choose 'Purchases, Billing & Redemption', then 'Apple ID account billing'.
    Fill out the 'Please tell us more about the issue' box.
    Click the blue 'Continue' button.
    Choose your country.
    Select the contact option that suits your needs best.

  • Why my apple ID's got disabled ?

    why my apple ID's got disabled ? When I download any app its says your ID got disabled so I reset my password but after resetting it when I download the app again it again shows the same error. What's wrong with my ID ?

    If the warning says that your ID is diabled and does not say it is for security reasons, you will have to contact support by clicking on support at the top of the forum and then contact us on the page that opens.

  • Apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

    apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

    It's real easy to create a new one and, in fact, it's too easy.  I say that because multiple IDs are a PIA.  The problem is that anything obtained from the iTunes Store is PERMANENTLY associated with the ID that was used to obtain the item(s).  iTunes items can not be transferred from one ID to another and IDs can not be merged.
    The problem arises when you want to update an app.  If you're doing it from iTunes on your computer, you must log out and back in to get to the correct ID.  Then you update and log out/in again to get back to where you started.  It's slightly easier if you update from the iPad/iPod device as there is no need to log out/in BUT you still need the correct password for the appropriate ID.  Of course, with a disabled ID, the problem is much worse!
    A replacement Apple ID makes sense ONLY if you wish to start out absolutely brand new with zero iTunes Store purchases.
    If you're really butting your head aginst a wall and you're reasonably close to an Apple Store, my suggestion is that you make an appointment with the resident "Genius" and get his/her help.
    One last thought...  If your brother actually got a human on the phone to dispute the charges, go there and explain the problem.  Of course, if Apple did not accept his explanation of what occurred, that could be the whole issue.  Apple believes that money is owed on the account!

  • My Apple id was disabled and had to make a new one for iTunes but it's not letting me erase then re download the app with the new Apple ID

    My Apple id was disabled and had to make a new one for iTunes but it's not letting me erase then re download the app with the new Apple ID   Just got an iPad air 2 so my iCloud and family sharing is with the one that's disabled. Which I don't know how to switch to my new one, so I trying to erase my apps that won't load and just re download them with my new ID that is being used with the iTunes n app store but I can't even find most in purchased plus it's saying that I can't get it cuz that ID is not with family sharing but I donT know why it would not be. Please someone help.

    OOk so I have my new Apple id in my iTunes account but my old Apple ID is the one that is in the iCloud account which is the Apple ID have been using for years and the reason I cannot get it on this abled is because somebody was using my credit card or debit card that was on file for family sharing and it was a stolen iPhone from my account so they had to disable my Apple ID and I could not use my debit card anymore on any Apple ID ever again they said because of it so I can't get it not to be disabled and I can't sign into iTunes with it I already have signed out and signed in with my new Apple ID for iTunes it's just iCloud is not letting me load anything so pretty much what I've been doing is I have to erase every app and then re-dumb going to iTunes and re-download the apps again but the only issue is that I still have a disabled Apple ID as my iCloud settings and my iCloud family sharing in all of that so I'm wondering how or is it possible to change my Apple ID for iCloud specifically because when I go into Icloud and settings and go into my name where my Apple ID is the one that's disabled it doesn't say anything about log out or sign out or anything like that it just says to put the password for it so is there a way to change the Apple ID for my iCloud so that my iTunes in my iCloud is the same Apple ID?

  • My ipad got disabled, saying "ipad disable connect to itunes"

    my ipad got disabled, i don't know hot it happens it's saying "ipad is disable connect to itunes"
    but itunes cannot connect to my ipad because it is protected with password...
    what should i do? i need help, can someone help me,,, pleeeeeeease

    You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should be able to reset the iPad and resync your content to it

  • TS3274 Your apple id is disabled message

    I have redone my password numerous times, also the securty questions, but still get this message when i try to download apps....i am not getting the message with your apple id is disabled for security reasons...this is really frustrating....

    Did you ever find a solution?  I've been dealing with this for a week now.  I have a new Apple ID and a new password, but the ID is another (active) e-mail address and I can't get my Apple mail, can't sign in to iCloud, iTunes, into anything on my iPhone, or retreive anything from my old account.  My old account ID comes up as being a valid account - they just tell me the password is wrong.  After more than 20 years with the same ID and password, I certainly wasn't the one who got it wrong.  So many people in the last few days were having problems with iCloud, I was hoping Apple would recognize that there was a problem and fix something that might help, but I don't think that is going to happen.

  • Why is my apple ID showing disabled when I can log in?

    I have a new iphone 5s. I have had an apple ID for several years for itunes. When I set up new iphone I was asked for user name and password, and was able to log on and download the latest OS but now when I attempt to download any other application I get a message "Apple ID is disabled." I reset the password and it was accepted, but I still get same message. I tried rebooting, and logged in, then got same message. Any suggestion would be appreciated.

    Follow ALL instructions in this article, including iCloud, App Store, iTunes, and Facetime.
    Apple ID: "This Apple ID has been disabled for security reasons" alert appears

  • I FORGOT MY IPAD4(wifi) password and it got disabled now how can i recover it?? By the way the wifi is of and the location services and find my ipad are enabled now what can i do to recover it???? PLZ HELP!!!

    I FORGOT MY IPAD4(wifi) password and it got disabled now how can i recover it?? By the way the wifi is of and the location services and find my ipad are enabled now what can i do to recover it???? PLZ HELP!!!

    Entering your Wifi password will not - unless I'm missing something completely - disable your iPad. The only thing which will disable your iPad that I'm aware of is entering your passcode for iPad incorrectly multiple times.
    If this is the case then please see: http://support.apple.com/kb/HT1212
    If you have forgotten your password for your router the WPA or WPA2 key as it's also known as they you will need to log in to your Router and setup a new WPA(2) key.
    Regards,
    Steve

  • My ipad mini got disabled, what do i do? pls help!!!, My ipad mini got disabled, what do i do? pls help!!!

    My ipad mini got disabled, what do i do? pls help!!!,

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • My apple account got locked what do I do

    My iPhones apple account got locked because I forgot my questions what do I do to get it unlocked

    Locked? Does it say it has been disabled?
    You can log into appleid.apple.com and it might unlock it. If it doesnt, then it might be for security reasons and you need to contact Apple Support to get it unlocked by calling 1-800-MYAPPLE.

  • HT1212 my ipad got disable bcoz of entering wrong password for several time and i got the above method but what if i dont have the same computer which i used to sync my ipad

    my ipad got disable bcoz of entering wrong password for several time and i got the above method but what if i dont have the same computer which i used to sync my ipad

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • My iPhone got disabled I have forgotten my password

    I forgotten my password and it got disabled how to make it work. I have not sync my phone with computer.

    Then you'll have force it into recovery mode to restore it (as outlined here: http://support.apple.com/kb/ht1808), then restore to an existing backup, if you have one.  If you don't have a backup, you'll have to save as much of your data as you can, then force it into recovery mode to restore it and set it up as a new iPhone.

  • My i pod got disabled due to continuous usage of wrong password

    my i pod touch got disabled due to several attempts of unlocking it with wrong passwords. please someone help me out resolve this problem.

    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
    You may have to force iPad/iPod into Recovery Mode
    http://support.apple.com/kb/ht4097

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