My apple id has been disabled and all my apple acct info has been changed to someone elses info, only my email address is the same

My apple id has been disabled and all my apple acct info has been changed to someone else's info. The only thing the same is my email address and now I can't download any music from itunes. Is Apple trying to extort money from us now by forcing us to pay to use their tech reps?

You are being phished.  I suggest that you immediately change your Apple ID password as it might now be compromised.  Never (and I mean never) follow a link in an unsolicited email.  Go directly to the Apple website to handle this.

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