My Apple ID has been hacked. I have changed my password. Still loosing money. What can I do!? Please help!
Hello,
This morning i woke up to find a new app on my ipod. It was a foreign app, with asian characters. Plus an email stating my account had been access from an unathorise computer. I reset my password immidiatly. Recently about 5 minutes ago, a $20 item was purchased.
How did they get my new password?
Please help!
I feel un safe online now.
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
Similar Messages
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Whenever i try to buy a new song or download an app my ipod says that "your apple id has been disabled" i have changed my password several times and it still says the same thing. What can i do???
This may provide the answer:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears -
Your apple ID has been disabled i have changed my password 6 times still not working
your apple ID has been disabled i have changed my password 6 times still not working been trying to fix it for 3 hours now itunes is a joke
Jim,
This is what I posted on May 15th and it worked like a charm:
Just got off the phone with Apple Support. I have been working on this same issue for 2 weeks now. I was told to go to www.apple.com/support/itunes. Then under "Get Customer Service" choose ITunes Store Account and Billing. Then choose "Managing your account" option. You will see an option where you can email, choose this. This brings up a form that you need to fill out and submit. Just tell them that you have reviewed your account (assuming you have) and you see no fraudulent activities. Then ask them to enable your account. You should have your account enabled within 24 hours.......at least that is what I was told. I just filled out the form and submitted it. -
TS2446 my apple id has been disabled, i have changed the password but it is still disabled
my apple id has been disabled, i have changed the password but it is still disabled.
can you please tell me what to doGo here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
My iPod touch (3rd gen - 64 gig)
keeps advising me that my Apple ID has been disabled - it doesn't say for security reasons
I have reset the device, changed my password twice, and left it overnight but it still will not allow me to update OR install any new apps (that have been paid for).
Does anyone have a phone number that I can call that will reach a person who can get it sorted out???Unfortunately, I don't have a number, but if you go the apple.com/support/itunes, it'll give you the pathway to connect with iTunes support. You can also just go straight to Express Lane. Hope this helps!
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My apple ID has been hacked so I had to create a new account, how can I get my old account back?? My iPhone and iPad are linked to the account i lost
freedone wrote:
Great! Yes mysterious is best way to describe internet eh lol. It could be that I have asked other questions that had absoulutely no relevance to the current q, onto previous questions. So I am going to look thru them all..
I did say m i s c h i e v o u s didn't I? Mysterious it is though too.
Regarding the latter, I have some tips for searching... (WARNING: I don not have a high opinion of the Forum Search abilities)
Discussion Search
https://discussions.apple.com/search.jspa?type=discussion&q=Great!&author=%2Fpeo ple%2F946207&sort=updatedAsc
The above is what is called "Space Search"
I used the first word of you above post " Great! " with a couple of filters applied - found this thread and one other
If you can think of any term you may have used, it may be of some benefit to use this search
ELSE
I am VERY fond of Google "Site Search" for all of Apple.Com and its subdomains...
a mere search for your username with quotes no brackets [ "freedone" ] yielded 313 results - but there IS another username "freedoneb" that may take up some of that real estate
https://www.google.com/?gws_rd=ssl#safe=off&q=%22freedone%22+site:discussions.ap ple.com -
MMy Apple ID has been disabled I have reset the password but to no avail....help
Since resetting the password have you logged out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then logged back in so as to 'refresh' the account on it ?
If it still shows disabled then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
My apple id has been disabled, i have reset my password and turned my phone on and of but no joy....please help me
http://support.apple.com/kb/TS2446?viewlocale=en_US
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My apple ID has been disabled. I changed my password. Signed out then in again. Still disabled. What should I do?
try this website https://ssl.apple.com/emea/support/itunes/contact.html
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My Apple ID has been disabled. I have changed the password, but I'm still disabled. I cannot buy music, apps, etc. I have hundreds invested in my library and the "support" page for Apple ID is getting me nowhere. Help!
Click Support at the top if this page, then click the link under Contact Us.
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I already change my password
If it has been disabled then it's usually for security reasons and changing the PW is not enough.
You would be best off contacting iTunes Store Support for information on what caused this and how to rectify the issue. There will be very little you can do on your own.
Here is the link for the section of the site where you can email them. Click 'Get Started' and then select 'iTunes' and then 'iTunes Store' on the next page. The rest should be fairly self explanatory.
http://www.apple.com/support/contact/ -
I am attempting to purchase iTunes - and I getting a message that my apple ID has been disabled - I have reset it and still get the message
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
i had a iphone in 2010, i purchased music which is still stored on my original apple id, but when i try to transfer the music ,and download apps all it says is your apple id has been disabled, i have tried re setting a new pass word but this has not solved the problem can any one help please
Contact itunes support
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My apple id has been hacked. hacker has changed all information in the apple id so I can not change the password. Account information from the apple id created is still in my mail. How do I regain apple id. Thanks
Contact Apple support: Apple ID: Contacting Apple for help with Apple ID account security
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My apple password has been dissabled I have changed password several time with success but when I try to use it comes apple password has been disabled. How do I fix this??
Contact iTunes support:
http://www.apple.com/support/itunes/contact/ -
My apple ID has been disabled and I reset my password but my apple id is still disabled. Do I have to set up a new apple id?
cjm2004 wrote:
.... Do I have to set up a new apple id?
No.
Contact iTunes Customer Service and request assistance with your issue.
Apple Support iTunes Store Contact Us
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