My apple id is a closed email address and I've forgotten my password

My apple id is a closed email and I've forgotten my password. There was onother active email address linked to this apple id a few months ago. How can I get apple id to send the password recovery email to that active email address?

What happens when you try to log out of your account on your iPad and iPhone ? For the stores you should be able to log out just by tapping on the id in Settings > iTunes & App Store (or Settings > Stores depending upon the iOS version), and you can then log back in with the updated version of the account.
For the cloud Settings > iCloud > Sign Out (or Delete Account).
If you are asked for the password for the old account when logging out of iCloud : If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support

Similar Messages

  • I changed my Apple ID to a new email address and I've forgotten old password

    I changed the email associated with my Apple ID.  My Apple ID is the same as my email address, so this changed my Apple ID too.  I have forgotten the password for the old email address, which is als my old Apple ID.  Now I want to change my email accounts on my phone and pad, but I cannot delete the old account or edit it.  What do I do?

    What happens when you try to log out of your account on your iPad and iPhone ? For the stores you should be able to log out just by tapping on the id in Settings > iTunes & App Store (or Settings > Stores depending upon the iOS version), and you can then log back in with the updated version of the account.
    For the cloud Settings > iCloud > Sign Out (or Delete Account).
    If you are asked for the password for the old account when logging out of iCloud : If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support

  • I have been trying to change my apple id to my new email address and it says the id egsists what do i do

    i have been trying to change my apple id to my new email address and it says i cant as the id is in use what do i do

        If your new email address is an Apple-related email account (e.g., Mobileme account), you will get the 'email is already in use' message.  If this is the case, you cannot consolidate your old Apple ID with your new one.  I (and many others) have ran into this same issue.
          If this is indeed the cause of your problem, I recommend that you start using your new Apple ID exclusively.  If you made a considerable number of purchases under your old Apple ID (i.e., through iTunes), you will still  have to log in under your old ID for that account.
          Hopefully, one day Apple will allow us to consolidate accounts.
    I hope this helps.
    Rex

  • HT201303 I tried to change my email address on the apple ID but now when I try to buy an app or film it still comes up with my old email address and won't accept  my password to buy anything. My old email address is no longer in use  and can not be access

    I tried to change my email address ID , but now when I try to buy an app or music it still shows my old email address  and won't accept my password which I did not change. What can I do as I can't download anything ?

    What id shows in Settings > iTunes & App Store ? If it's the old one then tap on it and log out of it and then log in with the updated version

  • I don't have a recovery email address and i have forgotten my security question answers which means i am unable to purchase items from my itunes account which has a considerable sum of money in it, is there anything i can do?

    I don't have a recovery email address and i have forgotten my security question answers which means i am unable to purchase items from my itunes account which has a considerable sum of money in it, is there anything i can do?

    Click here, phone Apple, and ask for the Account Security team.
    (80430)

  • Is there anyway to change the security questions for your apple Id without using the email address as I've forgotten that as well -.-

    This is kinda annoying :L I've recently bought a fifth gen iPod to replace my broken fourth and soon as I've gone to buy something it's asked me to provide security questions and since its been over 2 years I've forgotten both my questions/answers but also the email address used for back up is there someone I can contact or even a way round it ?

    First try:
    Can I change the answers to the security questions for my Apple ID?
    Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your Apple ID. Sign in with your Apple ID name and password, go to the section Password and Security and click Reset your security information.
    next
    Rescue email address and how to reset Apple ID security questions
    Last contact iTunes by:
    https://expresslane.apple.com/Issues.action
    Click on "Account Management" and then on "Forgotten Security Questions". That will take you to a page where you can talk to iTunes Support right away, or you can schedule a call to talk to them. They should be able to get you squared away so that you can log on to the old Apple ID.

  • How can I remove an icloud email address if i have forgotten the password?

    How can I remove an ICloud email address that's on my IPhone if I have forgotten the password?  I have tried to reset the password through Apple ID but I no longer have access to the email address and its not recognising my birthday

    If all you want is an additional email address you can create up to three 'email aliases'  - these are additional addresses (not accounts) which deliver into the same inbox as the main account.
    You should be aware before you start that once you've created an alias you cannot turn that address into a full iCloud account, move it to another account, or reactivate it if you delete it.
    More information on aliases here:
    http://help.apple.com/icloud/#mm6b1a490a
    If you want to keep her email separate from yours she will need to create a new Apple ID, and use it to create a new iCloud account either on a separate computer or on a separate User Account on your Mac.

  • HT5312 I have no rescue email address and I have forgotten my security question. What can i do ?

    What can I do?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • I changed my Apple ID to a different email address and can no longer play old songs

    Some (but not all) of my songs that I purchased before the change are now asking for authorization from the account with the old email address. I cant authorize with the old email address because the account has been disable. What can I do to get arround this?

    What happens when you try to log out of your account on your iPad and iPhone ? For the stores you should be able to log out just by tapping on the id in Settings > iTunes & App Store (or Settings > Stores depending upon the iOS version), and you can then log back in with the updated version of the account.
    For the cloud Settings > iCloud > Sign Out (or Delete Account).
    If you are asked for the password for the old account when logging out of iCloud : If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support

  • HT4910 Good Day. Please help me get an icloud customer service email address. I have forgotten my password and Apple ID. My iphone needs that password i order to function. It all started after updating my software to Ios7.

    Good Day
    Can anyone help me get icloud customer service help email address? I need to contact them to help me reset my password.
    I cant use my iPhone since upgrading to Ios7
    Thank you in advance
    Moagi.(RSA)
    <E-mail Edited by Host>

    It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it. No-one is goingto email you.
    Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.

  • I have an old Apple id, created without the email address, and now I cannot access the account

    My account got hacked, so I had to change my Apple ID and related info.
    My original Apple ID was just my name (not an email address).  Now I cannot access the songs and other materials I purchased with that ID.
    I cannot recreate the ID because currently IDs must be email addresses.
    Any ideas?  Someone else posted this question too, but got no feedback.  That was over a year ago.

    You cannot delete an Apple ID, you can only choose not to use it.  Also, your @me.com address is associated with this ID and cannot be moved to another ID or be used to create a new ID.
    All you could do is create a new ID using a different email address with your name in it.  If you do you will have an associated @icloud.com email address.

  • HT204053 My email address has changed.  My apple ID for iCloud is my old email address and I cannot remember the password. Verification is sent to my old email address and I cannot retrieve it.  Any suggestions

    My email address has changed. I have my icloud acct sending stuff to an email that is no longer in service. I cannot remember the password and it keeps sending messages to an old email acct to try to change the password. Any suggestions.

    Go to appleid.apple.com and click in the reset password option.  You maybe able to reset using the security questions option.  If you can't, contact support using expresslane.apple.com email option, or call the AppleCare support line.

  • I just changed my Apple ID to a new Email address, and now I can't login to the app store on my iPhone or iPad because the Prompt assumes my old ID. How do I modify it on my devices, or force it to prompt me for the new ID?

    I changed my Apple ID today, and now I can't log into the App store because my devices just prompt for my password, and I am not offered the opportunity to enter the new ID. HELP !

    Setting>Store>Apple ID. Tap you old ID and sign out. Sign in with the new one.

  • HT204053 I rfor ntly changed my email address and apple id- when accessing app store from my iphone the old id (email address) still apears on the log in screen - cant change and access app store

    I recently changed my email address and also my apple id to match- this is all working OK and I can access store ,apple account etc - however when I get notifications on my i phone to update apps via app store the log in screen still show my old apple id -email address which is no longer valid. when I enter my password I am denied access - there is no comand on my i phone to change the log in id for the app store ( there is for changing password or forgotten password only) does anyone have the solution for me please - many thanks, fijijohn

    when I get notifications on my i phone to update apps via app store the log in screen still show my old apple id
    That's because apps are forever tied permanently to the Apple ID that bought them, even if they were free. That is the only ID that can ever update them.
    Unfortunately you went about this the wrong way. Rather than making a new Apple ID with the new email address, you should have just changed the name and email address associated with the old ID. Now you are kind of screwed because it's too late to use the new email on the old ID since you used it to create a new Apple ID. Apple does not transfer content from one ID to another and Apple doesn't merge IDs.
    You can try to resurrect the old Apple ID with a new email address and maintain two Apple IDs, or decide which ID and it's content you wish to abandon.
    How to change the name you use for your Apple ID
    http://support.apple.com/kb/he40

  • I changed my email address and now cannot play items purchased with previous email. This only became a problem after I got a new computer. The original email address no longer even exists. How can I access these hundreds of items?

    I changed my email address a few years ago. I did not have any problems after this change until I got a new computer. Now I cannot play items that were purchased under the previous email. I entered the password that I used and it doesn't recognize it. I tried "forgot your password" in every combination possible. I never received any emails at the old email address. Now the old email address no longer even exists. How can I access these hundreds of items?

    The old email address may well still be valid as your iTunes AppleID, however if you have no other email associated with that ID you clearly won't get any automated emails to it.
    I still use an old defunct email for my iTunes AppleID.
    Contact support here:
    http://www.apple.com/support/itunes/ww/
    You may want to try to manage the old ID here:
    https://appleid.apple.com/
    Use the original email address and password.
    AC

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