My apple-ID is blocked, and I can't access the e-mail I use for my apple-ID so I can't restore the account. What should I do?

My apple-ID is blocked, and I can't access the e-mail I use for my apple-ID so I can't restore the account. What should I do?
I can't remeber my security questions, and I can't ask for a new password because I can't log in to the email because it got hacked...

Have you tried logging out of your account on your iPod by tapping on your id in Settings > iTunes & App Store and then logging back in to see if that 'refreshes' the account on it and if it then works ?

Similar Messages

  • I want to reset my security question and it said check the email , but the email i didnt use for a long time so now it has been deleted so what should i do ?

    i want to reset my security question and it said check the email , but the email i didnt use for a long time so now it has been deleted so what should i do ?

    Hello minhluhoc,
    It sounds like you are unable to reset your security questions but do not have access to your rescue email address. According to the following article you will need to contact the iTunes Store support team:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • The hotmail address i use for my apple ID was hacked and i no longer have access to it, this is stopping me from accessing any of my icloud or itunes. how can i fix this?

    The hotmail address i use for my apple ID was hacked and i no longer have access to it, this is stopping me from accessing any of my icloud or itunes. how can i fix this?

    Thanks, I appreciate the help.  I think this is one of the problems Apple is creating by changing the OS so often. I had fomer colleagues at [a major aerospace contractor] who told me that so many original files were ultimately lost because of the deadly change in the "Save As" operation that they are now afraid of every OS update. Apple has badly damaged their support base with that very prominent company (they won't update now until they've fully examined and understand changes in the pre-conditioned nature of OS computer functions), and they are a whole lot less enthaled with Mac-related equipment/software. Can't blame them, I too used orginal files that way (as easy-to-use templates), and lost some important files before I realized what was happening (to late to revert). Companies should not have to retrain employees each time an OS gets an update, it's can be very expensive several different ways. They learned a painful lesson with that one. And because I'm now retired and don't use multiple devices, I need iCloud like I need a hole in the head... but I'm told there's no way to keep Apple out of my computer. Fortunately, because of major problems when initially installing Mountain Lion, one hold-over of the hardware/software damage I experienced was that iCloud can no longer access my computer even though everything else is working fine again. That was the only "good luck" I had as a result of that expensive nightmare.

  • I don't remember the email address I used for my apple ID

    I don't remember the email address I used for my apple ID. I got locked out of my iPod, cause I didn't remember the four-digit code.
    Now its asking me to enter the ID and password. I can't even remember the password either. I think I remember the questions/answers. I can't start over and get a new account.

    angelrose
    go here > https://iforgot.apple.com/appleid
    this should get you going again.
    ÇÇÇ

  • HT5624 I am trying to update my apps, but the email address I used for my apple ID is no longer valid so i cant update,

    I have one apple id for app downloads, but when I try to update my apps it shows a different apple id. The email i used for this apple id is no longer valid so It doesnt let me update.

    Hello,
    1-If the apps you just downloaded before are free, you can delete them and install again (that will update).
    2-Some people use outlook now, so if you are refering to "hotmail" you can still using it. Just remember your password you had in that time, or renew it here https://iforgot.apple.com/iForgot/iForgot.html and go to outlook.com, that will show a folder in the sidebar called "POP" that's your previous e-mail.
    Cheers.

  • HT5787 How can I recover my password if my account is blocked and I have no access to my email? And, worst case scenario, I forgot the answers for security questions? How can I proceed further?

    Hi,
    How can I recover or re-activate my password if my account is blocked and I have no access to my email adress associated with my apple id, and worst case scenario, I forgot the answers for security questions...
    Thanks,

    I forgot my  password
    Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.
    I forgot my security answers and have no rescue email
    Go to https://getsupport.apple.com click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

  • After I updated user for i phone 4 s iCloud password is no way I can not phone and e-mail address has been blocked. I did not bring the solution to Turkey APPLE chief BILKOM is forgotten the password and e-mail address in the e-mail address asking for hel

    After I updated user for i phone 4 s iCloud password is no way I can not phone and e-mail address has been blocked. I did not bring the solution to Turkey APPLE chief BILKOM is forgotten the password and e-mail address in the e-mail address asking for help from you I will make the iphone does not open e-mail address associated with it @hotmail.com mail to this address icloud iphone phone's password is forgotten, I want to thank you in advance for your help tell a method of opening up again.
    <Email Edited by Host>

    Welcome to the Apple Community.
    I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
    If you want people to contact you, enable others to see your email address in your profile.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
    You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    Apple Topluluk hoş geldiniz.
    Ben düzenlenebilir için e-posta adresi için istedi. Açık bir konu adres gönderme istenmeyen e-posta ile bombardıman bir emin yoludur, bulmak için otomatik algılama yazılımı için, size sorunu giderilmiştir sonra burada uzun olacak unutmayın.
    Eğer insanlar sizinle iletişim istiyorsanız, başkalarının profilinizde e-posta adresinizi görmelerini sağlar.
    Bu özellik onları çalıntı olduğunu bu işe yaramaz çalıntı telefonları için getirilmiştir.
    Ancak aynı zamanda kullanıcı Apple ile Apple ID ayrıntıları değişti ve iCloud hesabı için aynı değişiklik yapmamış ortaya çıkar / iOS 7 yükseltmeden önce cihaz üzerinde My Phone bul olabilir.
    Tek çözüm My Apple ID de Apple ile önceki durumuna geri Apple ID değiştirmek için, değişiklikleri doğrulamak cihazınızda talep olarak, şifreyi girin ve sonra kapatın "benim telefon bulmak".
    Daha sonra tekrar bugünkü durumuna Apple ID değiştirmek gerekir, bir kez daha doğrulamak cihazınızdan iCloud hesabı silmek ve daha sonra mevcut Apple kimliği kullanarak oturum açın. Son olarak, geri bir kez daha üzerinde "benim telefon bulmak" açın.

  • HT1920 I am trying to sign on an old Apple ID through iTunes and it is likely that the email address I used has been closed down. I can not remember the password due to using a new apple ID I frequently use. How else can I retrieve my password or sign in?

    I have an old Apple ID I have been trying to log in to retrieve permission for the songs I have bought for my iTunes. However due to it being an old ID, I have forgotten the password and from what I can remember, the email address I used for security was closed down. I am aware that I can go through security questions and when asked for my D.O.B, I have a feeling I never adjusted my settings in the Apple ID account therefore can not get past that question either.
    Please help!
    Thanks
    Karen

    Hi Kazmania89,
    Welcome to the Support Communities!
    If you require additional assistance with this, click on the link below for guidance:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Once you are able to gain access to the old Apple ID, this article may be helpful:
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    I have purchased music, apps, or books with multiple Apple IDs. How can I get all of this content onto my iOS device?

    First, you need to copy all of your purchased content so it is on the same Mac or PC with iTunes. This computer should be the one you sync your device with. For more information on how to move your content, see these articles:
    Mac:  iTunes for Mac: How to copy purchases between computers
    PC:  iTunes for Windows: How to copy purchases between computers
    Next, authorize your computer to play content with each Apple ID in iTunes. Once your computer is authorized for all your content, it can be synced to your iPhone, iPad, or iPod touch. 
    Cheers,
    - Judy

  • For FaceTime, can you add an additional e-mail that is not your Apple ID e-mail?  Everytime I try to do this on my iPad it sends me a verification e-mail saying I am trying to change the e-mail address associated with my apple ID and wants me to verify.

    I am trying to add another e-mail address to FaceTime, but do not want to change the e-mail address associated with my Apple ID.  Everytime I try to add the e-mail address in my FaceTime settings, it send me a verification e-mail asking me to verify that I want to change to this new e-mail address for my apple ID.  I do not.  I just want to have an additional e-mail address for people to contact me via FaceTime. Does anyone know how to do this?

    You can have multiple addresses associated with your apple id. You will have to verify any changes before they can be added and this is done by sending you an email. This is to protect you from someone else makeing changes to your account.
    You can make any changes and view all your info here:
    My Apple ID
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

  • The last apple ID used on my App Store is stuck how do I change back to my apple ID? I can't download anything because its not asking for my apple ID and password, help?

    help, the last apple ID used to download in my ipad2 is stuck, I can't download anything because its not asking for my apple ID and password, how do I change it back to mine?

    Again, this only affects you if someone *redownloaded* content with a different ID. In my case, I emailed iTunes Store support, explained the situation, and they reset the counter.  I recommend you try the same
    If you read discussion boards, this is a significant change from a year ago, when Apple told people in the same situation to go f&$# themselves.  Clearly it's dawning on them that this is a stupid policy, and my guess is if people keep complaining they'll change it to something more reasonable.  Remember, it wasn't that long ago you couldn't re-download content at all.
    Apple can't really afford to play hardball on this. Sure, the hardcore fanboys will always say "Thank you sir, may I have another" whatever Apple throws at them,  but the rest of us will just switch to Amazon, which has none of these restrictions.

  • On Apple TV. Can the USB port be used for a keyboard and mouse interface

    On Apple TV. Can the USB port be used for a keyboard and mouse interface

    A bluetooth keyboard can be used with the Apple TV.
    There is no need for a mouse with an ATV.

  • My Apple ID is blocked and I cannot use my IPAD?

    My Apple ID is blocked and I cannot use my Ipad

    My problem is the following:
    My wife has an IPAD that was linked to my icloud account. The e-mail that I used was linked to a company domain that was erased and I have no longer access (then, I cannot reset my password). I have tried all password that I have ever used and the system does not recognize any of them. Security questions? Even does not recognize my birthday...

  • How to delete old account, I can't log in due to - This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.

    How to delete old account, I can't log in due to error - This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.

    All good, I loved with AppStore and now everything seems to be back to normal.

  • Why can I not verify my Apple ID? I keep getting this message after trying: "the email address is alread in use or you may already have an apple id associated with this email address. please try again or sign in using your existing apple id"

    the email address is alread in use or you may already have an apple id associated with this email address. please try again or sign in using your existing apple id............ PLEASE HELP ME

    Hi all,
    I tried this and it worked:
    1) Visit My Apple ID at https://appleid.apple.com/.
    2) Click the Manage your account link on the right sideof the page.
    3) Enter the account name (Apple ID) and the password you used when creating the account.
    4) Change the email address associated with your account.
    5) Send new verification email
    I also got this from apple CS for other things to try:
    Please follow these steps to access your Apple ID accountinformation:
    1) Visit My Apple ID at https://appleid.apple.com/.
    2) Click the Manage your account link on the right sideof the page.
    3) Enter the account name (Apple ID) and the password youused when creating the account.
    4) Delete any duplicate email addresses associated withyour account.
    5) Click the Save Changes button.
    If you do not have duplicate email addresses on your account, it is possible that your email address is already being used withanother Apple ID. In order to verify your email address with the current AppleID, it will need to be disassociated from your other Apple ID. You can do thatby following these steps:
    1) Visit My Apple ID at https://appleid.apple.com/.
    2) Log in with your other Apple ID and password.
    3) Select the Manage your account link.
    4) Choose Name, ID, and Email Address from the left sideof the page.
    5) Next to Primary Email Address, select Edit so that youcan change the email address associated with this Apple ID.
    6) Once you've made the desired change, select SaveChanges.
    7) Choose Sign Out from the top right of the page.
    If you would like to have the verification email resentto you, please sign into https://appleid.apple.com/with the Apple ID you want to verify, and make sure there is not a typo in yourPrimary Email Address. Select the "Edit" link to the right of your email address to make corrections and then click the "Save Changes" button.Once the typo is fixed, or if there is no typo, click the "Resend"link under your email address.
    If you still do not receive the verification email,please reply to this email with the email address that you intend to use onyour Apple ID.
    Good luck!
    Em

  • I live in Mexico but when I went to USA I opened an account there. I still have 0.04 usd on my iTunes account and i can't change the region until I use those 0.04 usd, how i can do it

    I live in Mexico but when I went to USA I opened an account there. I still have 0.04 usd on my iTunes account and i can't change the region until I use those 0.04 usd, how i can do it

    Contact iTunes support & request they clear the balance:
    http://www.apple.com/support/itunes/

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