My Apple ID is correct, however, my iCloud ID is incorrect and I can't change the ID on the phone or from my computer. Please help.

My Apple Username is correct, however, my iCloud username is my former email and I cannot change it on the phone or from the computer. What do I need to do to fix this so I can use iCloud?

Are you saying you changed the email address associated with the apple id and it won't let you change it in icloud settings? If so just go and change the apple id email back to the old one then delete the icloud account, once youv'e done that you can change the email address back and then sign into icloud with the new email.

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HT4864 i set up my icloud mail on my ipad but i cannot access the mail box from my mac, please help

i set up my icloud mail account on my ipad but i cannot access the account on my mac, please help

Apple>System Preferences>iCloud
Sign into your iCloud account and switch on the services you want to use.

My billing information is correct however iTunes won't accept it. I have tried changing it to "no" card, my statements from the banks are addressed to the same address. What the **** is going on?!

My billing information is correct however iTunes won't accept it. I have tried changing it to "no" card, my statements from the banks are addressed to the same address. What the **** is going on?!

Debit cards already in an account seem to keep working, but many people have reported that when entering or updating a card that debit cards are now rejected, and they're not listed in the accepted payment methods.
As to your issue, only the iTunes Store can help you with this. I understand the irritation, but please note that the U2 free offer is just a single song, not an entire album, so we're only talking about $.99 if you miss out but still want the track. Not a big deal, in my humble opinion.
Regards.

HT5312 I DO remember them but Apple chose to put them in Japanese and I can not change the language on Manage my Apple ID so I do not know if I made an error ,it threw me off , it was the wrong question Where did you fly to on your first Aiplane trip ? th

I DO remember them but Apple chose to put them in Japanese and I can not change the language on Manage my Apple ID so I do not know if I made an error ,it threw me off , it was the wrong question Where did you fly to on your first Aiplane trip ? then I was unable to enter until 8 hours then called Apple Japan 4 times each time threy asked me would you like to speak with an English speaker,I said yes then they told me sorry today is Sunday no English speakers ,but they refused to speak Japanese, then I called 5th time and a kind guy could speak English we were on 1and 1/2 hours he got me to log in but the reset key chain could not be completed still pending.
He said do not mess with that ! then I got a text from somewhere to reset 4 pins suddenly it was very strange I said to him that I got this pin this morning but it said you can use maximum 3 hours it had a UK number and I told him I do not like this and will not enter the code he said do not do it if it is from the UK and then I said to him ok you did a lot to help but we can not go any further ! and we cut of I went back to my computer to re do the ID but I found everything a mess so I call and a stupid sounding Japanese women with a squeaky voice came on I was calm at first and they want your phone number your IMEI number your iPhone serial number date of birth Address email address it takes 10 munutes to check then they ask what are you caling about so I try to explain my keychain is broken or problems with language security questions and can not change my pasword because the security question have failed me so it is ONE BIG HEADACHE AND I START I GET STRESSED she says Do want an ENGLISH speaker ,I say yes ,that guy i talked to earlier but I never got his name and first time I ever talked to him but they said he is not here so I said ok and then she said today is sunday so call back in the morning ,I said ,well ok in Japanese but they make you feel stupid because they do not want to speak Jap@anese with none natives and they are to busy,And they feel that I should not bother them ,then I say that Apple Japan is trying to refuse Apple foreign customers and then she wants to hang up and ask me to visit the shop ,but they are the same I have a very bad time with Apple Japan since they do not discuss software problems or security with customer meaning if you have a problem they ask you to come on a time 20 minutes max so they do hardware test and say you phone is fine then I say no I can not reset my ID they say you must call call centre so I am going around in circles ,When I call English it is usually Australia so if my problem is in Japan surely if do not want me to talk to them in Japanese and they ask me to call Australia but every time my call charge is expensive after asking them is this free because I have Apple care they say yes but when the call goes to Australia 0120 277 535 it might change to paid call so I call then I have to ask is this charging they say we can not give you that information ! so what can I do I have have been at the computer and phone all day on my day off work and in tre week I am so busy and can not use my phone I can not work without it ,this new technology for you ,they can not cope with the fact that the customer have problems yet they do not want to deal with us because they can not solve it and so it shows them to be useless they like to walk around in their cool tee shirts and retro shop but when it comes to functionality we are unwelcome they got the money so do not return because apple is perfect that nothing should go wrong .
But it does somehow my English security answers do not work on a Japanese Question especialy if I did not choose that question I set up the multiple choice In English and wrote the answers in English or Roman and set them langauge preferences in English, do you really think you can correctly write english name or word in Japanese they write a police patrol car pato caa パトカア　they do not have r and l .So it is my choice to make my security easy for me and as difficult for others to hack.But they also have patororoo choo meaning ' now patrolling ' so why they have pato caa patrol car and patoro patrol and have thousands of Chinese words kanji they can find patrol.
I am getting off the topic but I am at a loss to fix this problem when they hold the keys and i have all the info to verify my ID.

You have to enter the Apple ID and password. You are running into the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

Can't use Find My Friends on iPhone due to Apple ID not being verified. Can't do this as I can't access my .mac email any longer and I can not change the primary e-mail address for my Apple ID!

Can't use Find My Friends on iPhone due to Apple ID not being verified.
Can't do this as I can't access my .mac email any longer and I can not change the primary e-mail address for my Apple ID!
So my options are:
Create a new Apple ID, use that and lose all the apps I've purhcased with it (a fairly substantial amount)
Somehow Migrate these purchases over to a new Apple ID
Apple let me change the primary ID for the account
Anyone else ran into this before?
I've tried accessing the mail through a mail application using the correct server information, and trying both the old 6 character password and the one I had to change it too after they updated the security guidelines - neither work.
Help would be greatly appreciated as I can see more services down the line not working without the address being verified!

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You should not need to verify the old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT201441 My cousin's iphone gave it to me but the bad thing is, it has a icloud and i can't access the phone. my cousin got amnesia so he didn't remember anything to this phone. I entered the password so many times so that i can't activate the icloud acc

My cousin's iphone gave it to me but the bad thing is, it has a icloud and i can't access the phone. my cousin is involved to a motorcycle accident and he got a amnesia so he didn't remember anything to this phone. I entered the password so many times so that i can't activate the icloud account. Please, I need to access this phone immediately for emergency purposes. You are my only hope. The phone model is a1429 Verizon (Factory Unlocked). P.S apology for my bad English.

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
jennfromla wrote:
... I have never plugged it into a computer...
Note:
All Data will be lost

How can I watch a Disney movie from the Disney website I have purchased movie cd and I can go to the website on by gateway computer but can't get it to play on my iPad it wants me to download flash but apple doesn't support flash or I can down loadQuickTi

How can I watch a Disney movie from the Disney website I have purchased movie cd and I can go to the website on by gateway computer but can't get it to play on my iPad it wants me to download flash but apple doesn't support flash or I can down loadQuickTime but don't know how. Says to email website did that but takes me back to same place to email help

Contact iTunes Customer Support, but honestly, there are no returns for iTunes purchases.

HT204053 there is a new email on my phone apple id when I try to make an app purchase my own apple id does not work. How does this happen and how can I change it back?

There is a new email address on my phone in the apple id password box. My password will not work. How did this happen and how can I change it back?

Of course your password shouldn't work on a different Apple ID. This can happen for many reasons, no worries, just sign out back back in using your own ID.
iOS: Changing the signed-in iTunes Store account
http://support.apple.com/kb/HT1311

My brother used my Apple ID before I did and now I cant change the phone number on the imessage and can't send SMS...what to do?

As I said in the question...since his number is saved and I don't know how to change it, I can't send any SMS using the carrier. ow do I change it?

If by other music you mean CDs and the like, those were only on your computer to which you last synced the phone. If they weren't there and yu got them onto the phone by manually syncing to another computer you will have to go back to that computer to get hte music again. Apple Store certainly won't have it.

Icloud email address is incorrect and I can't change it.

All of a sudden I cant access my icloud account due to the email address being incorrect. The e mail address that shows up on my phone is a variation of mine but not the right one. I therefore cant enter a password. Please help.

I'd like to know the answer to this problem as well. My Apple ID changed, however my iphone still has the previous appearing in sign into iCloud. It's greyed out, so i can't change it. If I want to delete the account, which I have tried, it wants the password for the old Apple ID.

How can I change the phone number in which security code is sent because I stay in China long time and buy a new iPadair. I cannot connect with iCloud.

I work in China, therefore, I stay in China for long time. I bought an iPadair and try to connect with iCloud, then asked me security code which is sent to my home phone in New York. I cannot get it. How can I connect the new one with iCloud. My name is David M Lee, have Apple, iCloud and iTune account.

If you are referring to the code for Apple ID two-step verification, you will need access to either one of your trusted devices or your Recovery Key. There is more information in the links below:
Frequently asked questions about two-step verification for Apple ID - Apple Support
Apple ID: Can't sign in with two-step verification - Apple Support

HT204053 My partner and I split and I can't change the Alternate Apple ID on my account which is in his name

My partner and I split and I have changed all my passwords but I am unable to remove/change/edit the Alernate Apple ID which is his me.com email address. Don't think he can access anuthing but sick of looking at his name.

To change the iCloud ID on your phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT5625 Hi I currently have an expired email address for my iCloud ID and I can't change the icloud account details as I can't get past the password. I seem to be going around incircles?

I currently have two iPhone 5's, one work and one private
My private phone has an iCloud account with an Apple id of simon.dobson2 @ntlworld.com which I am unable to edit or reset up, as the account has expired

You have a problem. Try this, but if the email address used to send you the notification is the disabled email account, then you will be unable to get the icloud account active again.
To change your password go to http://appleid.apple.com and click on 'Manage Your Apple ID'. Log in, and click 'Security & Password' in the list at left.

How can I change the phone number I used for for Apple ID?

Hi
I had 2 iphones with 2 different phone numbers and 2 different apple id.
now i switched the phone numbers - but on the apple id i have the old number i no longer use.
What can I do so i'll have the correct phone number?

Go into your settings>phone tap on the phone number and input the new number.

My Apple ID is not up to date on my iPad and I can't change it.

I changed my email and used the new email as my Apple ID. The verification worked on my iPhone (probably because I did the work on my iPhone) but it didn't change the Apple ID on my iPad. I tried, but the Apple ID section was grayed out.

Did you change your Email address in iTunes?
Read both, it should help fix the problem.
http://support.apple.com/kb/HT2204
http://support.apple.com/kb/HT5621

My Apple ID is correct, however, my iCloud ID is incorrect and I can't change the ID on the phone or from my computer. Please help.

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