My Apple ID is disabled. Earlier this month fraudulent charges were made, and have now been resolved. But when I tried to buy something in the app store, it says my Apple ID is disabled.

I have gone to the apple website and changed my password already. I logged in on settings on my phone with my new password, and a box popped up saying I needed to verify my credit card. When I go there, it says I am disabled still and I can't do anything. Then when I go to the app store, it still says my Apple ID has been disabled. Please help! I am technology impaired...

Hello jek28,
Thanks for using Apple Support Communities.
If you're getting the message that your Apple ID has been disabled for security reasons, then please follow the directions in the article below to resolve the issue.
If your Apple ID has been locked - Apple Support
Have a good one,
Alex H.

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TS2446 Hello, I'm Bethany and I'm having trouble with my apple ID I tried to buy something from he app store and they assed me some questions and anyway i have locked my account and don't know how to unlock any help with be very helpful thanks.

Hello, I'm Bethany and I'm having trouble with my apple ID I tried to buy something from he app store and they assed me some questions and anyway i have locked my account and don't know how to unlock any help with be very helpful thanks.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?

For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?

iTunes Support -
http://www.apple.com/support/itunes/

I have changed my apple I'd primary email account yet when I try to buy things from the App Store it keeps showing the previous email address- can any one advise why?

I have changed my apple I'd primary email account and saved the changes yet when I try to buy from the App Store it still lists the old email address- can anyone advise how to fix this?

What id shows at the bottom of the Featured tab in the App Store app ? If it's the old email address that you had on your account then try tapping on it and log out of your account and then log back in and see if that 'refreshes' the account on the iPad.

My iPad is set up for my Apple ID account and works fine with iTunes. But when I try to use it for the App Store, my wife's apple ID shows up, not mine.

My iPad2 is set up with my Apple ID and works fine with iTunes. But when I try to use the app store, my wife's apple ID appears in the password window, not mine. How can I get my apple ID to show up?

Sign her out and sign yourself in!

Do you need a sim card for the iPad 3G and when I try to download something from the app store my screen has a black box appear is that normal and why is this happening?

My app store does not let me download things , when I sghn in a black box appers , also does a iPad 1 3G need a sim card to download apps ?

You posted in the iPod Shuffle forum; it might be best to post in the iPad forum, as I was a bit confused at first. Anyway,
It doesn't need a SIM to download apps if you have Wi-Fi. Can you describe this box a little more, or better yet, screenshot it?
Taking a Screenshot:
Quickly press then release the home and power buttons at the same time.
Get the photo on your computer and upload it here.
If you don't want to do this, can you describe it a little more? When you say "black box," I'm guessing it's an outlined box that appears around any item that you tap on. Is this correct? If so, it sounds like VoiceOver was enabled. See:
Turning VoiceOver On or Off
(Note that I am a representative of the organization for the above link, which is not endorsed by Apple)

I just bought an iphone and created an apple id. When I entered my credit card number, I also put in the number of the itunes card that i bought. Now, when I go to buy music from the itunes store, it says my card has already been redeemed. What can I do?

I havent used it to buy anything yet... and i dont wanna waste my money. Can anyone help??

Thanks for your advice, I went to the apple shop today for a face to face meeting with a tech and he checked everything and could not figure out why I was having this problem so we decided to give up on that account and create a whole new one for me using a different email address.
Now I can download apps on both my iPhone and ipad2.
If anyone is reading this in Brisbane Australia go to the Chermside apple shop and ask for Wade. He was fantastic!
Jan

HT5699 i brought this computer by a pron shop but i can't get buy anything from the app store

Need help

The system is tied to the Apple ID of the previous owner. The system should have been wiped clean and the original OS installed on it before you got it.
You will need to do that in order to use the system. How you do that depends on what OS was originally installed on the machine when it shipped from Apple.
You can use the system, type, model identifier or serial number at the Apple site to get this info
See How to identify iMac models
Message was edited by: Frank Caggiano - fix typos
You mention computer in your question but posted in the iPad community. Is it a Mac or an iPad?

Whenever I try and log in to download something off the App Store it says could not sign in an unknown error has occurred. Is anyone else having this problem?

I am using an iPad 2 32 gig. And I can't download anything and it is starting to make me super angry.

restart, reset, sign out and then back in to the app store, setting>general>reset>reset network setting

I'm trying to purchase something from the App Store and it keeps saying Error, try again later. Why is this happening?

Somebody please help. I've been trying to purchase Logic Pro for the longest time and my App Store keeps saying, Error try again later. It's really bothering me. I need Logic Pro immediately and the App Store refuses to cooperate with me.

Restart your computer and try again
never hurts to try. ha

I have verified my apple Id but when I try to log on the app store its says it is not verified. How do I solve this?

I have verified my Apple Id. It even shows verified when I log in to My apple Id. But when I try to log in through the app store it says its not verified. How do I solve this?

Go to settings
App Store
Click on Apple ID
Sign out
Sign in with new updated ID

HT2731 I have created an Apple ID and password but I keep getting this message when I try to buy something in the i tunes store: "Use another apple ID"

I have created an Apple ID and password but keep getting the following message when I try to buy something through the itunes store "Enter another Apple ID"
I had been buying things ealier with another Apple ID that I set up for my husband. The first time I ran into this I went ahead and set up another account for my self but am still getting the same message. What do I need to do?

you need to review the account and verify it, including payment method. If there's no option that states 'none' next to the creditcard options, you'll need to use a creditcard for this.

When I try and download an app from the app store it says your apple Id has been disabled How do I fix that

When I try and download an app from the app store it says your apple Id has been disabled How do I fix that

See:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
Apple ID Disabled: Mystery FINALLY...: Apple Support Communities

Apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

It's real easy to create a new one and, in fact, it's too easy. I say that because multiple IDs are a PIA. The problem is that anything obtained from the iTunes Store is PERMANENTLY associated with the ID that was used to obtain the item(s). iTunes items can not be transferred from one ID to another and IDs can not be merged.
The problem arises when you want to update an app. If you're doing it from iTunes on your computer, you must log out and back in to get to the correct ID. Then you update and log out/in again to get back to where you started. It's slightly easier if you update from the iPad/iPod device as there is no need to log out/in BUT you still need the correct password for the appropriate ID. Of course, with a disabled ID, the problem is much worse!
A replacement Apple ID makes sense ONLY if you wish to start out absolutely brand new with zero iTunes Store purchases.
If you're really butting your head aginst a wall and you're reasonably close to an Apple Store, my suggestion is that you make an appointment with the resident "Genius" and get his/her help.
One last thought... If your brother actually got a human on the phone to dispute the charges, go there and explain the problem. Of course, if Apple did not accept his explanation of what occurred, that could be the whole issue. Apple believes that money is owed on the account!

HT4623 My ipad is getting a disable notice when i try to download anything from the app store

When i try to download anything from the app store i get "your apple id has been disable ,how to enable it?

Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

My Apple ID is disabled. Earlier this month fraudulent charges were made, and have now been resolved. But when I tried to buy something in the app store, it says my Apple ID is disabled.

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