My apple ID is linked to an old email that I cannot access anymore.

My apple ID is linked to an old email that I cannot access anymore. Frustratingly it won't allow me to switch it to my current email. It says that my real email address is my rescue email. I would like my primary email to be connected to my apple id. I made up a new email address to use as my "rescue" but it won't allow me to switch. How can I make this happen?

Manage your Apple ID
Be forewarned that, if either the ID or the primary email address is a dot-mac/me/icloud address, Apple shouts "Gotcha" and you can never change again!

Similar Messages

  • How can I change my Apple ID that is set up with an old email that does not exist anymore

    I set up an Apple ID years ago with a hotmail email account. I also deleted that hotmail email account years ago. I now have a gmail email. I cannot back up anything to icloud because of my apple id that is connected to the hotmail email account that does not exist anymore. To change my ID, apple sends a verification email to my old hotmail account which i cannot access, and it also says my gmail account is my rescue account, so I wouldn't be able to change it to my gmail account anyway.  Any ideas? I'd like my ID to be associated with my one and only current gmail email account. I have a lot of songs that I've spent a lot of money on over the years that I don't want to lose.

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...

  • HT5622 icloud is loading my old email address and cannot access email

    hi I just done a restore and was a success, 6.1,3 but on configuring iphone, start, I noticed that I cloud does not regonise my new email address,
    in the restore I ticked to recover my saved sync choice over new start configuration , can anybody help please , I have changed my apple account details three times to no avail regards norman

    If you are trying to change your iCloud ID, go to Settings>iCloud, tap Delete Account, then sign back in with the new ID.  This deletes the account and your iCloud data from your device, but not from iCloud.  Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.
    To avoid losing photo stream photos, save them to your camera roll (if not already there) before deleting the account.  To do this, open your my photo stream album, tap Edit, tap the photos, tap Share, then tap Save to Camera Roll.

  • Hello! I have a macbook air and my apple ID is using my old email that I don't remember the password to. I want to switch it to my most recent email. How can I do this?

    Hello! I have a macbook air and my apple ID is using my old email that I don't remember the password to. I want to switch it to my most recent email. How can I do this?

    Change your old Apple ID using this link:
    https://appleid.apple.com/
    Click the blue Manage your Apple ID button.
    Its password is unrelated to the password you use for the email associated with it.
    If you don't remember the Apple ID password, click the Reset your password link.
    I already have a new apply id that is set on my phone and ipad. I just want to switch it to that one...
    You cannot change your Apple ID to another one that is already in use - in this case, the one you created for your iPnone and iPad. Decide which Apple ID you want to keep. If you need to change it, change it - don't create a new one.

  • HT201269 how do i switch off icloud if i dont know my password and its linked to an old email address that does not exist

    i am trying to reset my iphone for my son to us but its asking for an old password for the icloud that i dont know and its linked to an old email account still for some reason and i no longer have it active

    Then you're going to have to contact Apple and speak to someone in account security, because there is no way to bypass the activation lock.

  • TS3991 I can't sign-in to my iCould account from my iPhone. The account is linked to an old email address that is closed and i cant access anymore. So that means that I can't reset the password!

    I can't sign-in to my iCould account from my iPhone. The account is linked to an old email address that is closed and i cant access anymore. So that means that I can't reset the password! However, I can access my iCould account from the website.
    I need help !

    Welcome to the Apple community.
    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • I need to change my security questions. But it's sending the link to an old email. Suggestions?

    I need to change my security questions. But it's sending the link to an old email. Suggestions?

    You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I am having serious issues trying to alter my old iCloud account with an old non-functioning email to my new apple id with a new email address. The message keeps coming up on all my apple products with my old email (which is not available anymore).

    I am having serious issues trying to alter my old iCloud account with an old non-functioning email to my new apple id with a new email address. The message keeps coming up on all my apple products with my old email (which is not available anymore).

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

    I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

    OK...now I appear to 'progressed' I changed my email address back to original on Apple id and then was able to delete icloud account. Apparently I couldnt do it as it kept requesting password  when I entered passsword ( both old and new one, it wouldnt accept it as it had my old email address in ) It didnt do that on ios6 . Anyway I deleted account, but now I tried to login in with my new id/password and it says unable as already in use!!! More help needed please! Its a nightmare!!

  • My apple id is an old email that isnt working. Do I need to change it to a working email? If so will I not lose all my songs I have paid for with the old id email?

    My apple id is an old email that isnt working. Do I need to change it to a working email? If so will I not lose all my songs I have paid for with the old id email?

    Welcome to the Apple Community.
    Yes you should supply another address, no you won't lose your purchases.

  • How do I update apps under an old apple id email that doesn't exist anymore and have forgotten the password?

    I want to update some apps on my iphone but can't because it's asking for an old apple id email that doesn't exist anymore and I have forgotten the password for it!
    Help!!!

    The apple id login is never deleted. The emaill address itself can be disabled or not in use any longer. The apple id login will still be available to you. If you will go to the website My Apple Id
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
    and use the listed apple id login that your apps are asking for to update - once you have changed the password at the lsted website you then will be able to update using the old apple id once you have logged into the device using the old apple id and password.
    Good luck.

  • I can not access one of my Apple ID accounts it is an older one and it uses and old email that has been deleted

    I can not access my apple id account. I was set up by an old email that is not in use anymore. How can I get reset that apple ID.

    Click here and ask the iTunes Store staff for assistance.
    (109002)

  • I made my apple Id a long time ago. I do not remember the answers to my security questions but when I send the questions to my email, they get sent to an old email that was deleted. How do I change the email they get sent to?

    I made my apple Id a long time ago. I do not remember the answers to my security questions but when I send the questions to my email, they get sent to an old email that was deleted. How do I change the email they get sent to?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • I have changed my email address in iTunes and my password but when I want to purchase a movie on my Apple tv it still shows my old email addres?

    I have changed my email address in iTunes and my password but when I want to purchase a movie on my Apple tv it still shows my old email address?

    Hi katefromne,
    You can reset all of your settings for the Apple TV, which includes your account information:
    The information is on page 31 of the Apple TV User Guide
    manuals.info.apple.com/en_US/apple_tv_3rd_gen_setup.pdf
    You can reset all of the settings on your Apple TV to factory values.
    Important: This requires you to reenter all of your network and account
    information.
    To reset all settings:
    Choose Settings > General > Reset > Reset All Settings.
    The following site will provide all of the information you need to know about your Apple ID:
    Apple - Support - Apple ID
    I hope this information helps ...
    - Judy

  • I can't get rid of an old email that I set up apps on in the past. I don't have a password. I can't update anything.

    I have an old email that I can't get rid of. Every time I try to install app updates it asks for my password (which I don't remember, and I don't have that email to receive anything). I have gone to settings in icloud and I only have my updated info. Help! I can't even play some of the games without doing an update.

    Hi THIVELY,
    Since applications from the app store are linked to the Apple ID - in this case your old email - used to purchase or obtain them, you will need to have the password to that Apple ID in order to update those apps. This article will tell  you how to reset that password so you can continue to use that Apple ID -
    If you forgot your Apple ID password
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

Maybe you are looking for

  • Uninstalled firefox and ALL sortcut icons are gone off my laptop..HOW do I get them back?

    I installed firefox and had problems with my laptop running slow so I uninsalled it andnow all icons are gone

  • Project Employee Hiring matrix report

    Please Help me which tables are use to generate a report of a project employee hiring status report how many I.T Manager,Helper etc hire in the month of Jan, feb like Thanks

  • Crack On the Screen

    sooooooooooo today was using my xperia z1 and it droped from 1ft of the ground which is carpet and devoloped a crack what does the warrenty cover considering there no marks just screen is cracked

  • Problems Burning To DVD

    I'm trying to use the share/burn option to create a backup of al the pictures in my library from last year, but it doesn't seem to work. Hopefully I'm doing something wrong... Here's how I do it: 1) In the events view, click on the search options lis

  • My i pod touch wont turn on

    It was working fine. I went to hang out with my friends turned it off and went inside...came back outside a few hours later and it wouldn't turn on (it was night time). I thought maybe it was dead...pluged it in to my computer and all it does it blin