My apple id is still disabled eventhough i reset the password. but if i access it through my laptop, it works.
Help needed. my apple id was disabled for a while. but when i reset the password and update my billing and personal info i was able to sign in again. however when i tried to update my apps in my ipod 4th gen its still saying that my apple id was disabled. it works when i use my laptop. what to do?
Try ging to Settings>Store and sign out of the accunt. Then reset the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
Then log back in and try
Similar Messages
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MMy Apple ID has been disabled I have reset the password but to no avail....help
Since resetting the password have you logged out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then logged back in so as to 'refresh' the account on it ?
If it still shows disabled then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I am trying to buy music and I keep getting an error stating that my Apple ID has been disabled. I reset my password but it still does not work. What can I do?
Crich,
The usual reasons for an Apple ID getting disabled are either unauthorized activity or violations of the Terms & Conditions.
Submit your request to iTunes Customer Service and if appropriate, they will re-enable it. -
my apple id was disabled, and i reset the password but it still says its disabled. Has anyone solved this problem?
I solved that particular problem for myself (although I am running iTunes 11 under Snow Leopard on an iMac) by deselecting one of my Users Admin. privs. You see, I had two users w/admin privs & iTunes now plays nicely when there is only one admin.
Otherwise, I would keep getting stuck in an "infinite loop" of resetting passwords over & over and still iTunes was a mess - albeit on an intermittent basis which was absolutely driving me nuts!
I also think that firing up Safari and signing into my account @ apple first seems to help; providing that an apple cookie gets placed in my machine before I go to the iTunes store and enjoy surfing around there.
Anyways, good luck~ -
My apple ID has been disabled and I reset my password but my apple id is still disabled. Do I have to set up a new apple id?
cjm2004 wrote:
.... Do I have to set up a new apple id?
No.
Contact iTunes Customer Service and request assistance with your issue.
Apple Support iTunes Store Contact Us -
TS2446 my apple id has been disabled, i have changed the password but it is still disabled
my apple id has been disabled, i have changed the password but it is still disabled.
can you please tell me what to doGo here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
My apple id has been disabled, i have reset my password and turned my phone on and of but no joy....please help me
http://support.apple.com/kb/TS2446?viewlocale=en_US
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My Apple ID has been disabled. I have changed the password, but I'm still disabled. I cannot buy music, apps, etc. I have hundreds invested in my library and the "support" page for Apple ID is getting me nowhere. Help!
Click Support at the top if this page, then click the link under Contact Us.
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I cant update my apps. It says that my apple id has been disabled. I have reset the user id and password but yet get the same message. Can someone help me find the missing puzzle piece
you need to contact itunes to get it enabled. they are a email base support group you can go to expresslane.apple.com and email them letting them know what its going on. http://support.apple.com/kb/TS2446
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why wont my ipod 5 activate i reset it because i forgot my password and i tried my apple id to many times but i just remembered the password and it locked my account do to security resons but i changed the password like it says to do and i cant cheack my confedential email is there eny way enyone can tell me how to fix this
Apple ID is Disabled - Apple Club
Apple ID- "This Apple ID has been disabled for security reasons" alert appears -
Keeps saying "Your Apple ID has been disabled." Tried resetting my password and I'm still getting same message
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.
It's real easy to create a new one and, in fact, it's too easy. I say that because multiple IDs are a PIA. The problem is that anything obtained from the iTunes Store is PERMANENTLY associated with the ID that was used to obtain the item(s). iTunes items can not be transferred from one ID to another and IDs can not be merged.
The problem arises when you want to update an app. If you're doing it from iTunes on your computer, you must log out and back in to get to the correct ID. Then you update and log out/in again to get back to where you started. It's slightly easier if you update from the iPad/iPod device as there is no need to log out/in BUT you still need the correct password for the appropriate ID. Of course, with a disabled ID, the problem is much worse!
A replacement Apple ID makes sense ONLY if you wish to start out absolutely brand new with zero iTunes Store purchases.
If you're really butting your head aginst a wall and you're reasonably close to an Apple Store, my suggestion is that you make an appointment with the resident "Genius" and get his/her help.
One last thought... If your brother actually got a human on the phone to dispute the charges, go there and explain the problem. Of course, if Apple did not accept his explanation of what occurred, that could be the whole issue. Apple believes that money is owed on the account! -
TS2446 Why is my account still disabled even after resetting my password?
I have not been on my account for awhile but when I did I had forgotten my ID and password info. When I recovered it from a note I found, I reset the password but was still unable to buy music and dowload. When I went to dowload a song, it said my account was disable and to contact support.
Kathy KimseyIf you haven't already done so then you can contact iTunes Support via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have iphone4 ,Imade a restore for it
while activation the divec but unfortunately I forgot the password for the I cloud
I tried to reset the password , but it reset for me the password for the apple Id
I tried to sign in throw PC many times , then I find a message that my id is disabled for safety reason
I want to active my phone but I don't know what to doFound the answer to my question after posting (in related discussions)
https://discussions.apple.com/message/12331666#12331666
Will call Apple Care as soon as I can. -
I keep trying to reset an icloud account that is disabled because I forgot the password but is not able too. I tried changing it but there seem to be some mix up in the icloud ID and the gmail email address. HELP PLEASE!!
Your password was sent to your emergency email address. Perhaps you have an email you never use? I use the free email from my cable TV account as my emergency email.
Your Apple account and cloud account are separate. You could even have completely different user and password. Most of us use the same user ID and password, but they are not the same thing, don't mix them up.
If you can't retrieve emergency email, you will have to call apple support.
http://support.apple.com/kb/HE57
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