My apple id was attacked by haker , he changed my email and blocked my phone! help me!!
my apple id was attacked by haker , he changed my email and blocked my phone! help me!!
HARY77 wrote:
i have same problem! and i try to contakt apple support and nothing! mz phone is still locked!
Your phone will remain locked until you contact Apple Account Security. See: Apple ID: Contacting Apple for help with Apple ID account security
Similar Messages
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apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.
It's real easy to create a new one and, in fact, it's too easy. I say that because multiple IDs are a PIA. The problem is that anything obtained from the iTunes Store is PERMANENTLY associated with the ID that was used to obtain the item(s). iTunes items can not be transferred from one ID to another and IDs can not be merged.
The problem arises when you want to update an app. If you're doing it from iTunes on your computer, you must log out and back in to get to the correct ID. Then you update and log out/in again to get back to where you started. It's slightly easier if you update from the iPad/iPod device as there is no need to log out/in BUT you still need the correct password for the appropriate ID. Of course, with a disabled ID, the problem is much worse!
A replacement Apple ID makes sense ONLY if you wish to start out absolutely brand new with zero iTunes Store purchases.
If you're really butting your head aginst a wall and you're reasonably close to an Apple Store, my suggestion is that you make an appointment with the resident "Genius" and get his/her help.
One last thought... If your brother actually got a human on the phone to dispute the charges, go there and explain the problem. Of course, if Apple did not accept his explanation of what occurred, that could be the whole issue. Apple believes that money is owed on the account! -
when i turned on my i pod a white apple logo was shown which then turned to rainbow colours and the i pod started buffering, this is all it does, i cannot get it to stop and my computer will not talk to the i pod, help?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
When i purchased my laptop at the apple store i received a $100 app store gift card and the woman that helped me took a picture of my gift card and then through it out because apparently the credit was the on my itunes. I am trying to purchase things on itunes but cant redeem my giftcard because I dont know the Gift Card number.
iTunes menu View > View sidebar.
Select the iTunes Store inteh sidebar, click your account name then Sign out.
Then click SIgn in. -
I dopped my iphone on the floor today and nothing cracked but when i tried to turn it on, the screen had a bunch of barcode like stripes. even though i cant see the screen, i was still able to type in my password and answer a phone call. how can i fix it?
YOU can't fix it. But you can bring it in to Apple for an out of warranty replacement for $199.
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I disabled and blocked my phone when it was stolen, i have retrieved the phone and restored service. Now when i turned it on it says iphone disabled connect to itunes.. I have and no change, what do i do?
You need to restore the phone in itunes in order to use it again, You will have to put the phone into recovery mode and restore to factory settings http://support.apple.com/kb/ht1808
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Dear Sirs,
my iphone was stolen at the airport, it was in the laggage. it is still sealed and not activated. please help how to find my iphone.
these are my iphone detail:
IMEI Numbers for Item 000010
Serial Numbers for Item 0010
F7*******5MV
<Edited By Host>You are not addressing Apple. They would not be able to help you. This is a user to user forum. If the device had not been activated, there is no way to track it. Report the theft to the appropriate law enforcement agency.
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have a subscription to The Telegraph which I purchased before changing my email and apple ID. How can I get iTunes to change it to current ID
Did you create a NEW Apple ID or did you change the email address for your OLD Apple ID? This will affect how you update apps in the future.
Anyway, go to Settings/iTunes&App Stores, log out, then log in with the new ID. -
I created an Apple ID for iTunes using a work email address and left that company before I had an opportunity to change the email and password for that same account. Now I can't seem to login to that account and I can't choose the option for forgot password because it will send email to the old workplace. How do I change the email address to a new one that I can access?
If you remeber the password to that Apple ID then follow these steps
1 - Make sure you have an email address that is NOT an Apple ID
2 - Go to AppleID.Apple.com
3 - Where it reads Manage Apple ID - Sign in
Once you are signed in want to make sure the email address you are wanting to use is NOT set up as a "Recovery/Rescue" email for this account.
[To check this - Main page where you see Primary ID - below do you see the email address you want to use listed towards the bottom? Yes - Delete / No - Good ./. If made any adjustments "Save" Next on the left select "Password & Security" - Answer your security questions you set up "if you have any" then scroll towards the bottom and check to see if you see the email address you want to use. Yes - Delete / No - Good] <-> Also you can change your password on this page as well. Any adjustments made "Save"
Once this is done go back to the main page where you should read "Primary ID" and change the email address that is showing to the new email address youo want. "Save" Done
I learned this not to long ago and worked for me. Hope this helps you! -
My husband and I shared the same apple id I accidentally deleted his number from the iCloud And now his phone won't receive phone calls or text what do I do
In preferences turn on iTunes sharing in iTunes preferences and keep iTunes turned on in both accounts. Or better yet put the iTunes library on the main HD rather than in an account and set the location of the library to that location in iTunes preferences.
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What is being done about users inability to use their Apple ID at iTunes Store. I do not have another Apple ID, I do not want to change my password and I want my phone to work as it should.
You can try signing out and signing back in. You can also go into Settings > Safari and Clear all Cookies. You can even try logging into the iTunes Store on a computer and downloading a free app or something.
If none of those work, then you will have to wait for the issue to be resolved on Apple's end. -
I have been blocked from using my Apps on my iphone 4S for two weeks. The error message I get is "Apple I'D Disabled". I've written three or four times to support for help and still locked out. How do I enable my account once again? I changed my password and that did not help . . .
Thanks for any help that you can give me . . .My Apple Id as been disabled for ten days. They told me only the iTunes department can fix it and that department can't be reached via phone. Every few days I get a "we are working on it" email but no help. Apple customer service is very por.
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I have accidentally backed my sons iPad up from an old backup and i can't remember old apple password (i have to constantly change it because of kids) oh and just to make it worse i have changed my email address since old backup.HELP!!!!!!!!!
settings->iclound and logout of the old appleID account
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My Uncle has lost his apple password, he doesn't have access to his email and he cannot remember the answers to his security questions any idea how we can get a password?
You can start with http://iforgot.apple.com and http://appleid.apple.com and also use the Apple ID Security site from http://support.apple.com/kb/HT5699 for assistance.
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hey. i just restored my iphone and now it says your apple id is disabled then i forgot everything about my email and security questions please help me enable my apple id
i dont think there is another way to unlock my apple but i need toHello there, Th3FoX98.
The following Knowledge Base article is a great resource for what to do if you've forgotten the answers to your Apple ID security questions:
If you forgot the answers to your Apple ID security questions
http://support.apple.com/kb/HT6170
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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