My Apple id was disabled and had to make a new one for iTunes but it's not letting me erase then re download the app with the new Apple ID
My Apple id was disabled and had to make a new one for iTunes but it's not letting me erase then re download the app with the new Apple ID Just got an iPad air 2 so my iCloud and family sharing is with the one that's disabled. Which I don't know how to switch to my new one, so I trying to erase my apps that won't load and just re download them with my new ID that is being used with the iTunes n app store but I can't even find most in purchased plus it's saying that I can't get it cuz that ID is not with family sharing but I donT know why it would not be. Please someone help.
OOk so I have my new Apple id in my iTunes account but my old Apple ID is the one that is in the iCloud account which is the Apple ID have been using for years and the reason I cannot get it on this abled is because somebody was using my credit card or debit card that was on file for family sharing and it was a stolen iPhone from my account so they had to disable my Apple ID and I could not use my debit card anymore on any Apple ID ever again they said because of it so I can't get it not to be disabled and I can't sign into iTunes with it I already have signed out and signed in with my new Apple ID for iTunes it's just iCloud is not letting me load anything so pretty much what I've been doing is I have to erase every app and then re-dumb going to iTunes and re-download the apps again but the only issue is that I still have a disabled Apple ID as my iCloud settings and my iCloud family sharing in all of that so I'm wondering how or is it possible to change my Apple ID for iCloud specifically because when I go into Icloud and settings and go into my name where my Apple ID is the one that's disabled it doesn't say anything about log out or sign out or anything like that it just says to put the password for it so is there a way to change the Apple ID for my iCloud so that my iTunes in my iCloud is the same Apple ID?
Similar Messages
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i had facing problem of Apple ID was disable.
i had tried many time to reset but problem remain unsolve
any advise plsyou know that when you login to this forum you use the apple id right?
or did you make a new one?
if so go to settings and change the apple ID to the new one -
my apple id was disabled, and i reset the password but it still says its disabled. Has anyone solved this problem?
I solved that particular problem for myself (although I am running iTunes 11 under Snow Leopard on an iMac) by deselecting one of my Users Admin. privs. You see, I had two users w/admin privs & iTunes now plays nicely when there is only one admin.
Otherwise, I would keep getting stuck in an "infinite loop" of resetting passwords over & over and still iTunes was a mess - albeit on an intermittent basis which was absolutely driving me nuts!
I also think that firing up Safari and signing into my account @ apple first seems to help; providing that an apple cookie gets placed in my machine before I go to the iTunes store and enjoy surfing around there.
Anyways, good luck~ -
My Apple Id was disabled and I do not know why.
My Apple Id was disabled and I do not know why, I've already changed the password but to no avail, have bought several apps and games expensive, and so would not want to do another. What do I do?
Welcome to the Apple Community.
When your account becomes disabled, Apple provides the following recommendation:
"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
Visit iForgot.com and follow the instructions there.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If that doesn't help you might try contacting Apple through iTunes Store Support -
How do I retain my apps after I change my apple ID? Right now I'm unable to update any of the apps with the old apple ID. I get an error message about an invalid id or Password. If I delete my appos and start over, I may lose the apps that I purchased (like the ones for $5 +....
Apps are always tied to the ID that was used to purchase them originally. Did you try entering your old password and see if that works?
If you need to sign out of your old account go to Settings>Store>Tap on your ID and sign out. Sign in with the new one.
you can also access your ID in the featured tab of the App Store. Swipe to the bottom of the screen and you will find it there as well. -
my phone is in recovery mode before its was off and however ifs get on showing connect to itunes but now in recovery mode its showing itunes is restoring software on phone and and above its showing waiting for phone but not moving further what shold i do
Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
I was told I need to remove the enterprise server account I have and need to add a new one for work but the IT person did not tell me how to do this. Can anyone help?
Jennymbell, never fear help is here!
Have you tried contacting your IT department for assistance? You can visit http://bit.ly/QECbGh for steps on how to enterprise activation.
Keep me posted if you need further assistance.
John B
Follow us on Twitter @VZWSupport -
my ipod tuch is disabled and it wont me to canect it to itunes but i cant find the icon for it on the desck top on my computer my computer is a emac plz help me
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I downloaded The Pages app, and now need to update it. But the apple i.d i used to download the app doesnt exist and now i dont know how to update pages with my new i.d. How do I update my old apps!?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Apps can only be updated by the Apple ID used to buy them. Apple does not transfer content from one ID to another.Apple does not merge IDs. Unless you want to buy the app with the new Apple ID, you need to recover the old ID. -
Im trying to drag and drop a email group from contacts to a new email message. But it will not let me in OS X Mavericks. Before I upgraded I could do this.
I just posted this fix to another thread and thought it might be useful to post to all of the threads I read trying to fix the problem. Here it is:
Having the same issue over here with Mavericks 10.9.1 on a new Macbook Pro/Retina. Just now found a workaround/fix/whatever:
- click on your group in the group pane of the address panel
- click anywhere in the name pane and select all (command + a)
- click the "To:" or "Cc:" or "Bcc:" tab right above the group pane at the top of the address panel window.
The names of all of the individuals in the group will appear as an expanded list in whatever field you clicked. It takes a second or two to happen. -
My iMessage is only allowing me to select messages to be sent and received from my email. If my number is an option, but it will not let me select my number, how do I get the iMessages to be sent to my number and not my email?
Try ejecting your iphone from iTunes and then close iTunes. Now retry. Hope this helps.
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my ipod has "ipod is disabled connect ti itunes" but it will not let me put in the passcod or anything! i cant get off this display?
You have to restore:
Forgotten Passcode or device disabled after entering wrong passcode -
HT5624 My Apple ID was disabled and I cannot purchase in Itunes.
My apple Id was disabled for any reason I don't know. I cannot update my previous purchases or even make purchase from Itunes. How can I retrieve it back? Please help.
You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Stores and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
My apple ID was disabled and I can not fix it from my side.
My apple ID was disabled. Please fix it. I did everything from changing password to verifying my CC info and all that stuff. Please anable my apple id asap.
ThanksHi bradleybarakat,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/TS2446
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
I hope this information helps ....
- Judy -
I installed the latest version of iTunes but when I went to sync my iPod I got error message -50 and my iPod would not sync. I tried re-installing the most recent version of iTunes but this made no difference. I then tried installing an old version of iTunes but it would not install. I am furious because I bought music via iTunes store and I cannot get it to load onto my iPod. Can anyone help? Or can anyone give me a direct email address for iTunes support? I have been going round and round on Apple's stupid website and cannot find any help or an email address.
Quit iTunes, reboot your PC, restart the iPad and then try again.
Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
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