My apple IPad 2 does not open or close screen shows to back up

My friends IPad 2 suddenly shows on screen IPad not backed up and does not power off and could not reboot.  Anyone has an advise hoe to power it off and restart to back up?

Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

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