My apple itunes store BALANCE....

I got $200 in my itunes app store, but after i purchase items it left lower than 0.99. which i can't buy anything. Can remove the balance?
Where i should go to?
It take how long to solve this?
Please Thx.

If you’re about to change countries, click here and ask the iTunes Store staff to zero your account balance. If not, leave it as is.
(116984)

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We could not complete your Apple iTunes Store request. Unknown error 5002.

I upgraded to iTunes 7.7.0.43 and am no longer able to connect to the iTunes Store with my AppleID. Here is the exact message I receive:
+"*We could not complete your Apple iTunes Store request. An unknown error occurred (5002).*+
+There was an error in the iTunes Store. Please try again later."+
Well...I've tried for two+ days now. I've been through all of the help/debugging suggestions (e.g., flushed dns, checked firewall, etc.) but still no luck. Please note that I AM able to connect to the iTunes Store using an older AppleID, but it's not the one that has an account balance.
Please help!!

FYI - I don't think this is a PC configuration/firewall issue. I went to the local Apple store last night and asked them if I could try connecting to the iTunes Store using my AppleID from one of their systems. I still received the same error:
+"*We could not complete your Apple iTunes Store request. An unknown error occurred (5002).+*
+There was an error in the iTunes Store. Please try again later."+
Since I can connect to the iTunes Store from my PC using other AppleID's, it stands to reason that this particular problem is with the iTunes Store servers and not with the PC configuration.
APPLE TECHS: Any updates/suggestions you might have would sure be helpful.
null

My itunes store balance keeps going down. It said I had $1.20 but when I tried to buy song it said I had .20 and then when I added new $25 card it said I had $25.02?

My itunes store balance keeps going down. It said I had $1.20 but when I tried to buy a song it changed to $0.20 and then when I added another $25 card it now says I only have $25.02??

Hello babichanjacob
Change how it syncs by enabling Manually manage music and videos, then you can drag and drop the music that you want on your iPhone. Revert it back to test to see if that resolves the issue.
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Apple iTunes Store vanishing in iTunes 9.1.1 in Windows 7 (64bit)

I have iTunes 9.1.1 installed and everything is fine except when I try to access "iTunes Store" I get "Accessing iTunes Store" (with the stripey progress bar) then it fleetingly (for a fraction of a second) displays thee Apple iTunes Store, but then the screen goes blank, ie the display goes blank.
It doesn't matter which tab (home, Music, Films, etc) or option (eg Podcasts/Technology) I try the same thing happens.
I have tried upgrading to iTunes 10.2.2 for Windows 7 64 bit but it keeps freezing on me so I reverted back to 9.1.1 which does everything I need (eg sync with AppleTV) except browse the iTunes Store.
I ran the Diagnosics for network connection and got this..........
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This is for an initial 3 month contract with rates negotiable depending on experience.
If you would like more details on the role please call me on 0118 956 5533 or reply to this e-mail.
Regards,
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IT Division
Huxley Associates
0118 956 5533
[email protected]
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Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Compaq 8100 Elite CMT PC
iTunes 9.1.1.12
QuickTime 7.6.9
FairPlay 1.7.16
Apple Application Support 1.5.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver not found.
Bonjour 2.0.5.0 (214.3)
iTunes Serial Number BA8F4DF3F1F4D3AE
Current user is an administrator.
The current local date and time is 2011-05-09 19:13:37.
iTunes is not running in safe mode.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 4650
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 9.1.1.12 is currently running.
iTunesHelper 9.1.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {E57A8CA4-D341-49AC-810B-19D4B554A746}
Description:    Intel(R) 82578DM Gigabit Network Connection
IP Address:    192.168.2.9
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.2.1
DHCP Enabled:    No
DHCP Server:
Lease Obtained:    Thu Jan 01 00:00:00 1970
Lease Expires:    Thu Jan 01 00:00:00 1970
DNS Servers:    192.168.2.1
        192.168.2.1
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
SSL 3.0 Support:    Enabled
TLS 1.0 Support:    Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple website was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2011-05-09 19:00:47.
............... what could be wrong?
Thanks

"After downloading an installer package manually, I got a dialogue box saying that the feature I am trying to use is on a network resource that is unavailable. There is a browse feature, but i cannot find an alternative source file- C:\Users\XXXX\AppData\Local\Apple\Apple Software Update\ It was looking for a file called iTunes64.msi"
The iTunes64.msi is the installer package. You manually downloaded the standalone installation. Did you try and manually install it, yet?
Run the installation package itself.
Updated, see this discussion:
https://discussions.apple.com/thread...art=0&tstart=0
Message was edited by: nbar

HT5457 When Open passbook in my iPhone 4S and tapped on the App Store it says cannot connect to apple iTunes Store. What am I doing wrong?

I updated my iPhone 4S with the new iOs 6. It was successfully installed, but when I open passbook app and tapped App Store I get this message saying cannot connect to apple iTunes Store . What did I do wrong?

Try connecting to your Mac or PC and using iTunes to sync your iPhone. Disconnect your iPhone after syncing, make sure in Settings>iTunes&AppStore you have your Apple ID and password entered, and launch App Store and sign in. It should work now, but do not sign out from App Store. There seems to be a bug that prevents us from signing in again after signing out.

TS1424 I can't get apple itunes store to open

I can't get apple itunes store to open

Hi Swolfie1!
I have an article here that can help you troubleshoot this issue a little further:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Hi ive just noticed Debit card transaction of £14.00 to apple itunes store on the 27th march 2014 and i have not purchased anything?

Hi ive just noticed Debit card transaction of £14.00 to apple itunes store on the 27th march 2014 and i have not purchased anything?

How many people use your Apple ID? Anyone else in your family?
I would immediately change your Apple ID password.

I am using an Apple TV in a hotel with free wi-fi, the Apple TV automatically detected the wi-fi network, and I'm am signed in to the Apple iTunes Store, but the screen continues to show cannot connect to iTunes Store!

I am using a newly purchased Apple TV in a hotel room that has free wi-fi, the Apple TV has detected the network automatically, I am signed in to the Apple iTunes Store, using my Apple ID, and password, but the screen always says "cannot connect to iTunes Store"

Try streaming other content.
If the hotel's network requires login via webpage then it won't actually be connected and you will need to contact the provider to gain access.

I have not made any purchages 14th and 15th Apr 2012. But Apple Itunes Store had collected money from my Credid Card. How do I get the support to understand what happened.

I have not made any purchages 14th and 15th Apr 2012. But Apple Itunes Store had collected money from my Credid Card. How do I get the support to understand what happened.

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
 Cheers, Tom

"apple itunes store usd luxembourg lu" appear in my credit card billing, i dont have any apple product.

Dear Friends,
I was shocked today , i saw "apple itunes store usd luxembourg lu"
appear in my credit card biling,
Rp=rupiah (indonesia)
30sept11 Rp179.430 us19.99
3okt11 Rp454.064 us49.99
3okt11 rp908.219 us99.99
3okt11 rp908.219 us99.99
3okt11 rp908.219 us99.99
3okt11 rp908.219 us99.99
i dont have any apple product due to its price.
For this apple Id i have just created to contact apple CS,
any of you will help ?
Best Regards,
Suryadi

I had the sam problem this weekend and I contacted my bank and Apple. My bank's response was professional and positive, but Apple's response was very very shoddy. I had to weave through automated menus and referrals to multiple apple web sites. This treatment continued for two days until I was finally forwarded to Maria. She took this seriously and helped as best she could.
Unfortunately I think Apple is taking a very cavalier approah to a potentially serious security breach. After loyally purchasing 3 I-Phone 4s, 3 I-Pod touches, 2 I-pods, 1 Nano, 3 Apple TVs, 2 macbook pros, 1 mac, and Ipad over the last 5 years apple is on the verge of losing my business.

What is "APPLE ITUNES STORE USD LUXEMBOURG" ? in my credit card

I never bought this thing in apple store, but why it is showing in my credit card record, and charge me 11.47$ USD.
what is that ?
"APPLE ITUNES STORE USD LUXEMBOURG" credit card
Also I checked purchased history, but I did not get any thing there ?
so what shall I do ?
Also I think recently this is happened to lots people, not just me.
checked here
https://discussions.apple.com/message/16762142#16762142
we need an answer, APPLE !!!

Call your bank, cancel the card and get the charge investigated and reversed. Change your Apple ID password. Get a low limit or prepaid credit card for future Itunes transactions. I think the card wasn't comprimised but the Apple Itunes purchasing system. Seems it may be time to close the Luxembourg store or change of staff perhaps?

HT3702 Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?

Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?

You've checked the purchase history on your account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
There are instructions on this page for viewing / managing / stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
If nothing shows on your iTunes purchase history (you don't have a Mac and have any purchases in the Mac App Store), and you only have the one account, then you should contact your card issuer.
If something does show on your history but you didn't buy it, and nobody else has access to your account or devices and made the purchase, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Why My credit card statement have (Apple iTunes Store usus luxembourg )amount is usd 9.99

What/ Why My credit card statement have (Apple iTunes Store usus luxembourg )amount is usd 9.99

I had the sam problem this weekend and I contacted my bank and Apple. My bank's response was professional and positive, but Apple's response was very very shoddy. I had to weave through automated menus and referrals to multiple apple web sites. This treatment continued for two days until I was finally forwarded to Maria. She took this seriously and helped as best she could.
Unfortunately I think Apple is taking a very cavalier approah to a potentially serious security breach. After loyally purchasing 3 I-Phone 4s, 3 I-Pod touches, 2 I-pods, 1 Nano, 3 Apple TVs, 2 macbook pros, 1 mac, and Ipad over the last 5 years apple is on the verge of losing my business.

Apple itunes store-eur charge me 0,89 €

apple itunes store-eur charge me 0,89 €, but I did not buy anything and order history in my accout is empty?
Is this transaction comes from apple or someone else who break apple security?

Have you added or changed the credit card details on your account ? When you do then a small temporary store holding charge may be applied to check that the card details are correct and that the card is valid - it should disappear within a few days.
Store holding charge : http://support.apple.com/kb/HT3702
If you haven't changed your card details and you haven't bought anything (including in-app purchases) then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Apple itunes store charge me USD4.99 but i didnt received games coin..

apple charged to my card at apple itunes store -usd
but i didnt receive my games coin,

http://www.apple.com/support/itunes/contact/

My apple itunes store BALANCE....

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