My Apple Mail is frozen, won't open or quit

My apple mail won't open.  I've reinstalled but still won't open and I can't quit it either.  I am not a technical person and not capable of understanding some of the technical info I've seen in discussion groups.  If there a simple and understandable (for a senior citizen) way of fixing this?

Great. That would have been my next suggestion, followed by holding down the power button as last resort!
Now mail has closed forcefully I would still restart the Mac to reset as much as possible.
Come back for more drastic clearing out of associated files if the problem returns.

Similar Messages

  • TS3276 My "mail" is frozen ,  can't open or quit !!!

    I can not close my "Mail" .  tried to quit using tab Q  or right mouse, but does not respond.
    then tried to open and will not respond.
    tried to close from above and the  Quit is not highlighted.
    Stuck .......................
    how can I force Quit Mail. ??????

    Great. That would have been my next suggestion, followed by holding down the power button as last resort!
    Now mail has closed forcefully I would still restart the Mac to reset as much as possible.
    Come back for more drastic clearing out of associated files if the problem returns.

  • Updated my mac to mountain lion 10.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install? Can anyone help me?

    updated my mac to mountain lion 10.7.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install saying that I need to see developer. Whenever I try to open my appstore, mail or facetime it says that the programmes need to be installed and might not be compatible with this version of mac operating system. Can anyone help me?

    It's not a bad install of Mountain Lion. I've had the same thing happen to me, but it affected not only Mail, but a variety of other programs including iPhoto and MS Office, where I had to delete preferences, caches, and reinstall the OS as well as the program itself. I'm still having issues with Mail, so I've gone to another program.
    Everything was fine upon the initial install. I restarted my iMac about two weeks after the install, and that's when the issues began to happen. I've reinstalled Mountain Lion twice, but the same issues arise.
    As I mentioned above, you'll need to figure out which preferences are causing the issue, then reinstall the program, as a fresh reinstallation will do you no good unless you wipe the drive completely.
    Here's a thread that helped me with iPhoto:
    https://discussions.apple.com/thread/4794375?start=0&tstart=0

  • Mac mail 4.5 won't open now 10.6.8 combo update installed

    I have been having problems updating software and it was suggested that I installed the 10.6.8 combo update, this i have done and since then my mac mail 4.5 won't open - 'you can't use this version of Mail with this version of Mac OS X ' message!!
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    Thanks
    Julie

    Hello, just ran accross your query.
    Was Mail ever moved out of the Applications folder?
    http://support.apple.com/kb/TS4424?viewlocale=en_US&locale=en_US

  • Email icon won't open after quitting mail

    After quoting mail, the mailbox won't open.  Need help please.

    We need you to help us help you. What Apple product? What OS version?

  • Mail suddenly just won't open

    All of a sudden the Mail program just won't open.
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    I've tried to find a way to re-install the Mail program without having to re-install a whole bunch of other programs but so far can't find away to do it.
    Any ideas what the best option would be?
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    Peace to all!

    Mail dumps a whole lot of files in several places in your user library folder which it needs to run. If these get corrupted then Mail might get confused and simply not open, which is what i'm guessing and hoping your problem is. Before you go messing around with such files, run a permissions check from disk uility and if you really want repair the disk. Please read the whole post then act accordingly.
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    If this doesn't work, please tell me anything else you can that might help. If you have valuable data (attachments, certain content in e-mails) then i can try and help you retrieve them from the files you moved to your desktop, so don't delete them until you are 120% sure you don't need them.
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    report back soon
    Don King Resurrected

  • Mail 4.6 won't open

    Just updated my software and now my mail (v4.6) won't open.  Anyone have and ideas?  Thanks.

    Welcome to the Apple Support Communities
    See > http://support.apple.com/kb/TS4424

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    Whether with previous version of Firefox, or new one (3.6.4), when I open an Apple Mail link, Firefox opens 2 windows. Top window is blank, window behind it contains web page for mail link that I hit. I can't find anything in preferences of mail or Firefox to resolve this issue.
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  • TS3276 When I click on my mail icon nothing happens...it won't open or quit (so I can't shut down my computer). What's going on?

    When I click on my mail icon nothing happens...it won't open or quit (so I can't shut down my computer). What's going on?

    Which Mail icon? That in the Applications folder, that in the Dock, or some other? You do not have to quit your applications in order to shut down your computer (heck, you hardly ever need to shut down your computer).

  • White screen with a crossed out circle which flickers to the Apple logo sometimes, but won't open. What can I do to open it?

    Help!!  I'm in Belize (not a good place to be with an Apple, as international as you may claim to be!) and my computer decided to "quit" thusly:
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    Diana

    The make of the disk doesn't really tell us how your data is being backed up onto that disk. Do you know what software it uses?
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    Carbon Copy Cloner duplicates a disk in a way that is bootable - it would appear when holding alt at startup so you could use that to boot & inspect the state of the internal disk.
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    OS X: About OS X Recovery - Apple Support
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    I have no idea if this is helpful, but there may be help out there…?
    http://belizeyp.com/Belize/I-T-Engineers-Consultants/profile
    https://www.google.com/maps/place/VIP+wireless/@17.4938135,-88.1914518,4205m/dat a=!3m1!1e3!4m2!3m1!1s0x8f5c583ff12cb605:0x17a5a2f97fc838c3?hl=en
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  • How to repair Apple Mail's frozen 'send' button?

    how to repair Apple Mail's frozen 'send' button?

    More details on the particular "adjustments", please?
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  • Music download interrupted, now iTunes app won't open or quit

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    http://support.apple.com/kb/HT3411
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    Do a backup.
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  • Apple Mail in Lion not keeping accounts when quitting

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