My apple photo order has shifted and discolored images

I got a mail from the Apple store stating:
Dear Apple customer,
It appears when your order was submitted, an error caused your image file to be unprintable. The file Apple received contains shifted and discolored images. As a result, Apple is unable to process your order and you will not be charged.
We recommend updating your software, previewing your print product in iPhoto or Aperture, and placing the order again.
For instructions on how to update your software, refer to:
Mac OS X - Updating your software
http://support.apple.com/kb/ht1338
For instructions on how to preview your order, refer to the article below.
How to preview an order in iPhoto or Aperture
http://support.apple.com/kb/HT1040
If you have any questions, please contact AppleCare Technical Support. To find the hours and contact number for your country, refer to: http://support.apple.com/kb/HE57
We appreciate your business and apologize for any inconvenience.
Sincerely,
Sincerely,
Apple Print Products Support
Even after updating the software, the problem remains! Please help!

Here's the iPhoto forum, where your question will be answered by iPhoto experts:
https://discussions.apple.com/community/ilife/iphoto

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