My Apple TV froze up while updating the software. What should I do?

My Apple TV froze up while updating the software. What should I do?

You can't do much else besides pull the plug. If it causes further problems you should be able to restore as below:
Get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
On the other hand you may be able to simply start the update again. If however the update continues to fail, you should try the restore routine above.

Similar Messages

  • Iphone hung while updating the ios what should i do ?

    iphone hung while updating the ios what should i do ?

    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • ITunes freezes on backing up iPad while updating the software to ios 8.

    iTunes freezes on backing up iPad while updating the software to ios 8. Please help asap

    Hi tac.sharma,
    Welcome to the Apple Support Communities!
    I know circumstances that keep you from updating your iPad can be frustrating. In this situation I would make sure your iPad is backed up to the iCloud, just to make sure your information is safe. After you have that backup, I would suggest following the steps in the attached article to help you through this update process with iTunes. 
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Best regards,
    Joe

  • My iPhone 4S has locked up while updating the ios. what do I do?

    my iPhone 4S has locked up while updating the ios. what do I do?

    Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. Then try it again.

  • My Ipad not booting showing Itunes logo, was trying to update the software. what do i do?

    My Ipad not booting showing Itunes logo, was trying to update the software. what do i do?

    Here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • While updating the software from 6.1.3 to 6.1.4 on iPhone 5, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in.

    While updating the iPhone 5 software from 6.1.3 to 6.1.4, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in. Using Windows 7 and phone not recognised by computer, let alone by iTunes.
    Any suggestions? Happy to take it off to the the Apple genius people but would prefer to get it running myself.
    Regards.

    Try this
    iOS: Device not recognized in iTunes for Windows

  • While updating the software of my iphone 4 it just stop and restart and keep doing this

    While upgrading the software of my iphone 4 it just stop updating and the apple screen appear then it just turn on and off on the apple screen..i try the sleep mode and turn it off but when it turn on it goes on the apple screen and restart on and off..tell me what to do please....i try everything reseting while conecting through usb etc..

    Your screen is probably broken in that area and the "ink spot" you think you see is LCD liquid on the inside of the panel that's leaked and spread out.

  • Error (102) while updating the software. Solution please?

    I'm encountering an error (102) while updating my software to 10.8.4. I need a solution?

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • What should I do if my iPad disconnects from my wifi while updating the software?

    I decided to update my iPad to 7.1.2 early in the morning. While updating, my wifi router decided to disconnect, as a result, my iPad had to disconnect as well! Now my iPad is just frozen and load anymore!
    Someone help ASAP!!!
    MY iPad 2 was updating from iOS 7.1.1 to IOS 7.1.2. 

    Try a Reset in the first instance. With iPad switched on hold down both Sleep/Wake and Home buttons until the Apple logo appears. You may also find the following useful: http://support.apple.com/kb/HT1808
    Regards,
    Steve

  • On my macbook pro the Software Update appeared, then it asked me to update some software what should I do?

    On my mac the Software Update appeared, then it asked me to update some software,when I clicked Install all or update all, it said that it will restart and it told me not to turn it off, then when the screen appears, it is too slow, I can't "barely" move the mouse, and I saw that It is downloading something.. but really slow.. what should I do, Do I need to turn it off?

    Never turn off your Mac while it is downloading, installing or updating software.
    Just let Software Update do its thing.

  • I lost My Data from Plam Desktop application while updating the software Plzz HELP

    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

  • I lost My Data from Plam Desktop applicatio​n while updating the software Plzz HELP

    Hello
    I Lost all my Data that was in Palm Desktop applicaton on my PC. I no Longer have my Palm device BUT data was in desktop application. Today I tried to upgrade my Palm Desktop version from 4.2 to 6 and I lost all my files is there a way to recover them.
    Thanks,
    Sat
    Post relates to: Palm V

    You can recover the data from your user folder provided you have only sync'ed once with the PC when you discovered the data missing. When you sync to the PC there are files created for each PIM category in your user folder. For Example; datebook.dat or datebook (Depending on the version of Palm Desktop) and datebook.bak. Using 6.2 the file names are .mdb and mdb.bak. For 6.2, the files are located in the username folder in PalmOSdesktop in my documents.
    The files are named .dat and .bak. When you sync, the current data is stored in .dat. The next time you sync the data in the .dat file is copied to the .bak file. You can rename the .dat to .old. then rename the .bak to .dat. If the data in the .bak file is intact, it will now be in palm desktop when you reopen Palm desktop. I have included a link to show you how to find the userfolder on the PC.
    http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=26674
    Here is another link regarding data loss;
    http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=39503
    The best way to backup your data is to use the export feature in Palm Desktop. Make a new folder on the PC desktop named Palm Desktop Backup data. Next, select the category you want to export. You will get a window that asks where you want to save the file, save in the folder created on the desktop. There is a button that allows you to select currently selected record or all, select all. If you don't select all, then only the record highlighted is exported. You will then need to name the file for export, I suggest the name of the category, eg: datebook (With current date). Do this for all critical data in each category. With the data exported to the folder on the PC desktop, you can save this data to a flash drive, external hard drive or a CD-RW. With this method you will have your data in a seperate place than Palm desktop and the device. If you "Lose" data again, you can import the data back into palm desktop.
    Make sure that when you make changes in palm desktop or the device to export the data to the folder created for the backup.
    Here is a link for other options for backing up your data;
    http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28751
    If you can find your missing files, you will need to install the version of PD you previously had installed and paste the files in that version. Any palm files previous to 6.2 will not work in 6.2. The files in 6.2 are in a different file format.
    One caveat here, since you do not sync a device, the files are not rotated as they would be during the sync process. The only option you may have avail. is the data in the .dat files.
    The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
    Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
    http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
    Make sure you select all for the range in the export window.
    With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
    Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
    With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.

  • While updating the softwar of my 3GS all the contacts were lost, I have some of those contacts on another htc phone, while updating the softwar of my gs3 all the contacts were lost, I have some of those contacts on another htc phone

    Can anyone help me ?????
    Another question ?? how can I synchronise contacts with my computer

    how could you possibly lose your contacts?  You've been using your phone as designed and synching your contacts with Outlook, Address Book or with a cloud service, right?  Just synch your contacts back from one of those applications!

  • I have a macbook white with osx 10.6.8 and the software update wont work anymore for upgrading the software ,what should i do?

    some of the apps that i just downloaded are not compatible with my software and when I tried to upgrade to mavericks from the app store, in my download list it wont download. Before ive tried download it, it worked, but i paused it, so when i tried again, nothings changed
    Please help, should i download mac os x 10.7? and where?
    thank you

    Software Update won't take you beyond 10.6.8 which is the highest incremental update for Snow Leopard.  The fact that it won't let you upgrade to Mavericks suggests that your Mac is not compatible.
    You should start by checking that your Mac can handle Lion, for which the requirements are:
    Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    2GB of memory
    OS X v10.6.6 or later (v10.6.8 recommended)
    7GB of available space
    The original early 2006 MacBooks have only a Core Duo processor and so are not compatible, but the models from late 2006 on have a Core 2 Duo and so should be.
    Lion is available in the Online Apple Store ($19.99). You will get a code which you can use to download it from the Mac App Store.

  • HT1766 I didn't back up my iphone and i updated the software what can i do

    I updated my iphone yesterday (iso6) and now I have to restore my mobile through itunes and I didn't make a back up to my contacts and all my data on the mobile if I restore it I will loose everything or the iphone make a backup automatically.

    All your information should be on the computer you have regularly been Syncing and Backing up to...
    See Restore from Backup here  >  http://support.apple.com/kb/ht1766

Maybe you are looking for

  • I am going to buy a new external hard drive and have some questions first

    Although I asked this question several years ago, I would like to ask it again, just if in case technology in general or external hard drives in particular have changed in any significant ways. I need to replace a 1 terabyte LaCie external hard drive

  • How to create and use a node globally  as well as internal table

    HI, Kindly let me know how can I create a node & internal table globally and which I can use them in various methods in view and controller as well, if u can provide an example it could be very help full. my requirment is uploading a multiple files i

  • Is there any command in windows batch file similar to the unix grep command

    Hi, I have a batch file which will return status of the Database to a file ex: "OPEN". Now I want to read this output file and check for the "OPEN" string from another batch file. any suggestions?. This is similar to "grep" command in unix. I want th

  • IDML Not opening

    Hi, I recently made a document using InDesign CC. The client the file is for, as well as the printer, use CS4. I have tried everything when it comes to down saving to an IDML and I'm still being told by both of them that they cannot open this file, o

  • Un-installing ITunes and Re-installing with different user

    My mum and I share a laptop. She has her user account and I have my user account. When she got the laptop, I installed iTunes and my IPod on her user account. She has her own iPod and iTunes library, but she wants it on her user account. I have tried