My Apple TV has been working fine, even earlier today. When I turned it on this afternoon, the TV indicated that "no signal" was being received. Restarted, unplugged, reset by holding menu and down button, etc. still no signal. Thoughts?
My Apple TV has been working fine, even earlier today. When I turned it on this afternoon, the TV indicated that "no signal" was being received. Restarted, unplugged, reset by holding menu and down button, etc. still no signal. Thoughts?
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
2. Connect the micro USB cable to the Apple TV and to your computer.
3. Reconnect the power cable (only for Apple TV 3)
4. Open iTunes.
5. Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)
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Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. The light on the Express is flashing green though. Does it mean I have to re-set the settings on Airport Utility? I.e. the old settings haven't been cleared yet. Any suggestions?
Let's see if I can get this straight.
You have an Airport Extreme base station that is set to "Create a wireless network" and you have the box checked for "allow this network to be extended"....
Then you have an Airport Express that is set to "Extend a wireless network" which you selected the name of your network in the box...
Correct?
See this Apple document:
http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US
The wireless unit on the right of the diagram can be either of the newer Apple base stations.
Extreme, Express, Time Capsule -
HT1551 My Apple TV has been working perfectly for a year now it doesn't.
My Apple TV has been working fine for a year, and now it plays about a minute and "An error occurred loading this content" screen comes up. This has been going on for 2 months.I tried to use it with Netflix and with movies purchase through the Apple store. Iphone sych also does not work.
Hi Brian - The light at the front of the ATV indicates it is on. I can't see it on the iOS remote app. Actually, I installed the app and when I went to the ATV it said 'no signal'. So, I am not sure if it is coincidence or what, as I did NOT go to the settings on the ATV and change the remote setting. I can't set it to another TV, can I set it to my MacBook to check? Thanks a lot by the way!
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I have iPhone4. It has been working fine. I have not rebooted my phone lately, so I just deleted a few apps and thought I would do a soft reboot. I held down sleep button and home button. It shut down and apple logo came up as it has before, but it has been about 25 minutes and phone has not come back up. What's going on? Help!
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
my ipad 2 touchscreen doesn't work on most of the screen it got cracks all down the left side of my ipad and it has been working fine for a year after cracking but just woke up and touchscreen doesnt work i have tried to reboot it but still nothing
It might be time to contact Apple for an out of warranty repair (actually replacement)
See here: http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Replacement for any model iPad 2 is $249 -
I have a 2007 iMac connected via WiFi. It has been working fine until I turned it on after a recent vacation. Network Preferences indicates that it is correctly connected to my WiFI system but the data input and output rate is virtually zero. I know that the WiFI signal is reaching the iMac since both my iPhone and iPad are working perfectly at that location. I have rebooted the router and the iMac to no avail. Any suggestions would be greatly appreciated. Thank you very much. Geoff
Hi Geoff,
Hi, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
10.4 instructions...
Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
Click OK. -
My zagg keyboard will not connect to iPad Air even though it has been working fine
My Zagg keyboard will not connect with my iPad Air even though it has been working fine for weeks. Bluetooth and keyboard are on and keyboard is connected to iPad.
Hey Leelll,
Thanks for using Apple Support Communities.
It sounds like you are having trouble using a bluetooth keyboard with your iPad. If it is paired to a second iPad that may be an issue.
iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562
Have a nice day,
Mario -
My iMac suddenly no longer connects to wifi network when in KIOSK (username) mode, and only connects when as ADMINISTRATOR mode. Its strange because the iMac has been working fine in KIOSK mode for over a year until 2 days ago.
One of the memory cards was indeed faulty, and the other completely fine
Thanks very much for all your help!
Although there is one little thing that I've noticed. The iMac works properly, but I tried to software update to see if that may help my Minecraft sound issue (as I still don't think only having 2GB instead of 4GB would cause such a problem) but the software update application won't work. Running the "Software Update" from the apple menu on the toolbar gains no response, nothing happens. If I run the software update from system preferences, the application icon appears for a second, then disappears (as in the blank app. icon, the blank canvas with the pencil, pen and ruler in the bottom right corner). It does this every time I try to run it. It did work when the computer was crashing, but this started when on one of the occasions I ran the app. while it was crashing. Since this occured during the crashes, and still occurs now, I'm wondering did something simlar happen minecraft, as it's sound disappeared during the crashes and is still gone now.
However, the computer is now working again without crashes, which is the main thing, thanks for helping me fix the issue
Edit: I would mark the topic as solved, but I'm unsure if this would lock the topic or something simlar, so I'd rather leave it open for any ideas regarding the software update and Minecraft issues I'm having -
My ipod 4g has been working fine for the last 2 years until now, it wont charge or connect to itunes what so ever. it will connect to the dock and play music but just wont charge on any charger, computer,cord,anything. its making me so frustrated i think it has somthing to do with the battery but im not sure because it still turns on. Im for sure that its the ipod and not the cord or outlet and charger. somone please help!!!!!! I tried everything besides opening it up.
I dont know what to do???????Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My MacBook Pro shut off three times yesterday after plugging my phone in but I managed to switch it back on each time. I left it to rest for about 20 hours and then today it Has been working fine all morning. Using indesign and Skype which usually slow it down anyway but it's been fine. Then I plugged my iPhone 4S into it and it just shut off again. But this time it won't switch back on. No idea why this has happened but I hadn't saved my work either. I'd not long plugged the charger in to it but now, it's still plugged in, but the light on it is very dim and is just flashing.
No idea what to do. Please help!You have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
http://roaringapps.com/apps:table
Far as your Safari problem do these things until it's resolved:
1: Software Update fully under the Apple menu.
2: Check the status of your plug-ins and update (works for all browsers) also install Firefox and see if your problems continue. You should always have at least two browsers on the machine just in case one fails.
https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
How to install Flash, fix problems
3: Install Safari again from Apple's web site
https://www.apple.com/safari/
4: Run through this list of fixes, stopping with #16 and report back before doing #17
Step by Step to fix your Mac -
I upgraded to iOS7 without incident and all has been functioning fine. However, today I am unable to access anything that requires connection. Wifi is strong, and working fine on other devices. Any suggestions?
Hi there,
You mentioned that you have tried a few troubleshooting steps already, but you may want to take a look at the article below, specifically the section titled "If you are unable to access the Internet while connected to a Wi-Fi network"
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Hope that helps,
Griff W. -
my iphone 4 has been working fine but when i try to use music, it wont work. For example i try to put a specific kind of song and it will either not play or skip to another.
read http://support.apple.com/kb/TS3217
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i just opened my mail on icloud and all messages disappeared from the last year! I have one email left in my inbox which is the most recent. I moved to icloud 2 weeks ago and it has been working fine until now. How can I retrieve old messages? Thank you.
I guess you could try but I don't believe Apple can help with activation lock issues. They may, however, be able to determine if the Apple ID belongs to one of you and reset the password for you if you can prove your identity.
You might want to try calling Apple by going to https://expresslane.apple.com; click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. Perhaps they can help determine if it's your ID and reset the password for you (and they probably have more expertise in doing this than the Apple store). -
My AirPort Utility is showing that it's not connected to the internet. It has been working fine until now. I am connected and can't figure out why it's saying this. Please help!
Hello utfan5
Try resetting up the AirPort base station to see if it resolves the connectivity issue. Also make sure you are using the recommended settings to connect to the internet.
Resetting an AirPort base station FAQ
http://support.apple.com/kb/ht3728
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Regards,
-Norm G. -
just started today. i open safari 5.0.6 and it crashes and closes. it has been working fine for years. what is up ? Model Name:
iMac Model Identifier:
iMac7,1 Processor Name:
Intel Core 2 Duo Processor Speed:
2 GHz Number Of Processors:
1 TotalOpen Console in Utilities & see if there are any clues or repeating messages when this happens.
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