My apple TV ID is not recognised in Apples Data Base

I recently changed my Itunes account ID to a generic Gmail account in case I changed my internet provider in the future, after a few days I changed my apple TV ID to match it. Now it says "does not recognise this ID in its Data base". I have checked back and my apple ID is still the new one and apple have responded to that ID via Itunes downloads. The internet is working so is this a gmail address problem or an apple tv problem.
Thank you for any Help given.

Can you change the Apple ID Password & then try again?

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My apple TV ID is not recognised in Apples Data Base

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