My Apple TV is hanging during update, what should I do?

I started updating my AppleTV but it is stuck after a third of the way through the first part. Internet signal is strong and working fine with other devices.
Screen advises do not turn off device. What now???

Thank you, just as I started getting the cables orgainzed the screen informed me to restart the unit. Looks like it will worj this time.

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My Ipad2 hang during reboot.what should i do?

My ipad2 hang during reboot. The screen show the apple logo long time already!what should i do? I try already press the home button & sleep button together , still not work! What should i do?anybody can help me?

http://support.apple.com/kb/HT1808

My apple tv seems to have hung up during the latest software update - what should I do now?

my apple tv seems to have hung up during the latest software update - what should I do now?
I have not turned it off but it has been stuck in the same spot for 30 minutes now and I'm not sure what to do next since the screen says to NOT turn it off until done. Please help.

If it hangs much longer you may need to disconnect and then grab a micro USB to restore through iTunes
http://support.apple.com/kb/HT4367

IPod recognized, but hangs during update

So my iPod will show up in Finder and in iTunes, and automatic updating will begin. However, at random times during the update, sometimes 4 songs in, sometimes 65, the whole process will just hang. iTunes status screen gets stuck on flashing between "Updating iPod..." and Song 65 of 2054 and just flash between those two over and over.
Meanwhile, the iPod screen itself is also stuck and no longer flashing "Do Not Disconnect" -- it's a steady screen with none of the normal flashing.
Tried resetting, doesn't do anything.
Tried restoring, and it hangs after Authenticate asks me for my password to Restore the iPod.
I wind up having to just force disconnect and force quit everything and restart.
Anybody else have this problem? Thanks for any help you can give.
Oh btw, OS 10.3.9, iTunes 4.9, iBook G4.

I am having the same issue where it hangs during update -- seems to always happen around the 1800th song. Here's more specifics:
-I've got 7000 songs in my Library
-my iTunes Music folder is located on an external FireWire HD
My Mac has no problems mounting the iPod. No problems restoring with iPod Updater. No problems with erasing using Disk Utility.
I have tried the following:
1. Resetting and then restoring via iPod Updater.
2. Erasing/reformatting via Disk Utility, including zeroing out all data, and then restoring via iPod Updater.
3. Resetting into Disk Mode.
4. Manually updating songs.
5. Automatcially updating songs.
Nothing works. I have been troubleshooting this for about 8 hours now with no luck. No matter what I do differently, it always hangs around song 1800. I even tried uninstalling/reinstalling iTunes -- and I have tried this with several different user accounts and on different partitions I have set up.
When it "hangs," the iPod itself just makes a the "clicking" sound of a HD. I'm wondering if the HD is just bad -- but it came up with no errors when checking with Disk Utility.
Any more suggestions?
Johnny

TS3694 i was doing update on my apple iphone 3g 8gb during update an error ocured namely 1015. and when i was doing restoration of my previous software version once again error ocured namely 1015

i was doing update on my apple iphone 3g 8gb during update an error ocured namely 1015. and when i was doing restoration of my previous software version once again error ocured namely 1015.
and 2nd i have downloaded few free apps like face book twitter etc on my itunes but when iam installing them to my iphone its not installing i dont know why plz help me to install them thanks

Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
Maybe you phone has been jailbroken

My IPhone 4S is hanged during updating IOS 6 to IOS 8, PHONE was connected WIFI and under charging with computor. Kindly help, it is not switching off, not restarting

My IPhone 4S is hanged during updating IOS 6 to IOS 8, PHONE was connected WIFI and under charging with computor. Kindly help, it is not switching off, not restarting

Hi HARISH INDIA,
That is not good but lets see if we can get it back to life. If you can, see if you can put your iPhone into recovery mode and then use iTunes to restore it. If you can get it to restore, it will erase everything off your iPhone. If you have a back up in iTunes or iCloud then you can put that on after the restore is complete. Take a look at the article below for more information.
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT201263
Take it easy,
-Norm G.

HT5622 My apps are not updating as I have no longer access to my eariler apple Id and now I am using a new apple Id which is allowing to download apps but while updating those apps my iPod wants eariler apple Id password to update what should I do ?

My apps are not updating as I have no longer access to my eariler apple Id and now I am using a new apple Id which is allowing to download apps but while updating those apps my iPod wants eariler apple Id password to update what should I do ?

Hi Kanishk,
Those apps are forever tied to the Apple ID they were purchased under. You can either delete them and re-purchase them, or you can go to Manage your Apple ID and reset the password on the old Apple ID so you can use it to update your apps: Apple - My Apple ID
If you decide to continue to use them under the old ID password, I would suggest that when you reset that password, you change it to be the same password as the one you are currently using. That way when apps need to be updated you will only need to know one password and you won't have to be concerned with which Apple ID is displaying.
Cheers,
GB

Sessions/connections gets hang during update and select operations.

A table with 3 million records, which has customer details data.
Everyday application is executing select and update queries on that table.
Sessions/connections gets hang during update and select operations.
After checking ADDM report, following are the findings:
Please suggest the solutions
Findings and Recommendations
Finding 1: Row Lock Waits
Impact is 145.22 active sessions, 99.77% of total activity.
SQL statements were found waiting for row lock waits.
Recommendation 1: Application Analysis
Estimated benefit is 145.22 active sessions, 99.77% of total activity.
Action
Significant row contention was detected in the TABLE
"AVAYA.AIRTEL_CUSTOMER_MASTER" with object ID 82155. Trace the cause of
row contention in the application logic using the given blocked SQL.
Related Object
Database object with ID 82155.
Rationale
The SQL statement with SQL_ID "974vg65j29pmv" was blocked on row locks.
Related Object
SQL statement with SQL_ID 974vg65j29pmv.
UPDATE AVAYA.AIRTEL_CUSTOMER_MASTER SET PREFERRED_LANGUAGE = :1
WHERE ( AIRTEL_CUSTOMER_MASTER.MSISDN = :2 )
Rationale
The session with ID 50 and serial number 34525 in instance number 1 was
the blocking session responsible for 100% of this recommendation's
benefit.
Symptoms That Led to the Finding:
Wait class "Application" was consuming significant database time.
Impact is 145.22 active sessions, 99.77% of total activity.
Finding 2: Top SQL Statements
Impact is 46.39 active sessions, 31.87% of total activity.
SQL statements consuming significant database time were found. These
statements offer a good opportunity for performance improvement.
Recommendation 1: SQL Tuning
Estimated benefit is 46.39 active sessions, 31.87% of total activity.
Action
Investigate the UPDATE statement with SQL_ID "974vg65j29pmv" for
possible performance improvements. You can supplement the information
given here with an ASH report for this SQL_ID.
Related Object
SQL statement with SQL_ID 974vg65j29pmv.
UPDATE AVAYA.AIRTEL_CUSTOMER_MASTER SET PREFERRED_LANGUAGE = :1
WHERE ( AIRTEL_CUSTOMER_MASTER.MSISDN = :2 )
Rationale
The SQL spent only 0% of its database time on CPU, I/O and Cluster
waits. Therefore, the SQL Tuning Advisor is not applicable in this case.
Look at performance data for the SQL to find potential improvements.
Rationale
Database time for this SQL was divided as follows: 100% for SQL
execution, 0% for parsing, 0% for PL/SQL execution and 0% for Java
execution.
Rationale
SQL statement with SQL_ID "974vg65j29pmv" was executed 212 times and had
an average elapsed time of 2494 seconds.
Rationale
Waiting for event "enq: TX - row lock contention" in wait class
"Application" accounted for 100% of the database time spent in
processing the SQL statement with SQL_ID "974vg65j29pmv".

**addm report **
          ADDM Report for Task 'TASK_7526'
Analysis Period
AWR snapshot range from 5003 to 5004.
Time period starts at 08-JUL-13 11.00.27 AM
Time period ends at 08-JUL-13 12.00.45 PM
Analysis Target
Database 'AVAYADB' with DB ID 2878789264.
Database version 11.2.0.1.0.
ADDM performed an analysis of instance avayadb, numbered 1 and hosted at
NG-LA04AVAYA01.
Activity During the Analysis Period
Total database time was 563062 seconds.
The average number of active sessions was 155.63.
Summary of Findings
   Description         Active Sessions      Recommendations
                       Percent of Activity
1 Row Lock Waits      155.44 | 99.88       1
2 Top SQL Statements 26.67 | 17.14        1
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
          Findings and Recommendations
Finding 1: Row Lock Waits
Impact is 155.4 active sessions, 99.88% of total activity.
SQL statements were found waiting for row lock waits.
   Recommendation 1: Application Analysis
   Estimated benefit is 155.44 active sessions, 99.88% of total activity.
   Action
      Significant row contention was detected in the TABLE
      "AVAYA.AIRTEL_CUSTOMER_MASTER" with object ID 82155. Trace the cause of
      row contention in the application logic using the given blocked SQL.
      Related Object
         Database object with ID 82155.
   Rationale
      The SQL statement with SQL_ID "974vg65j29pmv" was blocked on row locks.
      Related Object
         SQL statement with SQL_ID 974vg65j29pmv.
         UPDATE AVAYA.AIRTEL_CUSTOMER_MASTER SET PREFERRED_LANGUAGE = :1
         WHERE ( AIRTEL_CUSTOMER_MASTER.MSISDN = :2 )
   Rationale
      The session with ID 167 and serial number 6084 in instance number 1 was
      the blocking session responsible for 100% of this recommendation's
      benefit.
   Symptoms That Led to the Finding:
      Wait class "Application" was consuming significant database time.
      Impact is 155.45 active sessions, 99.88% of total activity.
Finding 2: Top SQL Statements
Impact is 26.66 active sessions, 17.14% of total activity.
SQL statements consuming significant database time were found. These
statements offer a good opportunity for performance improvement.
   Recommendation 1: SQL Tuning
   Estimated benefit is 26.67 active sessions, 17.14% of total activity.
   Action
      Investigate the UPDATE statement with SQL_ID "974vg65j29pmv" for
      possible performance improvements. You can supplement the information
      given here with an ASH report for this SQL_ID.
      Related Object
         SQL statement with SQL_ID 974vg65j29pmv.
         UPDATE AVAYA.AIRTEL_CUSTOMER_MASTER SET PREFERRED_LANGUAGE = :1
         WHERE ( AIRTEL_CUSTOMER_MASTER.MSISDN = :2 )
   Rationale
      The SQL spent only 0% of its database time on CPU, I/O and Cluster
      waits. Therefore, the SQL Tuning Advisor is not applicable in this case.
      Look at performance data for the SQL to find potential improvements.
   Rationale
      Database time for this SQL was divided as follows: 100% for SQL
      execution, 0% for parsing, 0% for PL/SQL execution and 0% for Java
      execution.
   Rationale
      SQL statement with SQL_ID "974vg65j29pmv" was executed 707 times and had
      an average elapsed time of 794 seconds.
   Rationale
      Waiting for event "enq: TX - row lock contention" in wait class
      "Application" accounted for 100% of the database time spent in
      processing the SQL statement with SQL_ID "974vg65j29pmv".
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
          Additional Information
Miscellaneous Information
Wait class "Commit" was not consuming significant database time.
Wait class "Concurrency" was not consuming significant database time.
Wait class "Configuration" was not consuming significant database time.
Wait class "Network" was not consuming significant database time.
Wait class "User I/O" was not consuming significant database time.
Session connect and disconnect calls were not consuming significant database
time.
Hard parsing of SQL statements was not consuming significant database time.

HT201442 i have updated my iphone 4s to the new ios 7.1 ,but it stuck on active mode and it needs my account because i used "find my iphone" before ,but the problem is my account is banned by apple i dont know why ,so what should i do ?

i have updated my iphone 4s to the new ios 7.1 ,but it stuck on active mode and it needs my account because i used "find my iphone" before ,but the problem is my account is banned by apple i dont know why ,so what should i do ?

You need to update iTunes to 11.1 on your PC

I have updated my iphone 4 to ios 7 but it is not as fast as ios6 and it hangs a lot what should i do?

i have updated my iphone 4 to ios 7 but it is not as fast as ios6 and it hangs a lot what should i do?

http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
also settings - general - reset - reset network settings --- no data loss doing this.

I've just installed iTunes on my Windows 8.1 (64-bit) laptop, but i can't open it. It keeps telling me that Apple application was not found. What should i do now?

I've just installed iTunes on my Windows 8.1 (64-bit) laptop, but i can't open it. It keeps telling me that Apple application was not found. What should i do now?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if AAS won't install normally.
tt2

HT4972 my phone has locked after updating , what should i do now to unlock ? now i don't live in usa ,i live in Bangladesh and i don't have that sim that i used to . i want to use Bangladeshi sim .

my phone has locked after updating , what should i do now to unlock ? now i don't live in usa ,i live in Bangladesh and i don't have that sim that i used to . i want to use Bangladeshi sim .

The phone was hacked to unlock it. It relocked when you updated. ONLY the carrier it is locked to can authorize unlocking it. If you are not/never were an AT&T customer and you do not have an original store receipt from either an AT&T or Apple store in the U.S. for a no commitment AT&T iPhone, they will NOT unlock it.
Buy a new phone.

HT1491 I forget my security answer.and my alternate email id is wrongly update,what should i do.

I forget my security answer.and my alternate email id is wrongly update,what should i do.

On your computer or safari on your iOS device navigate to:
For Canada - https://appleid.apple.com/ca.
For United States - https://appleid.apple.com/us/.
Click the "Manage your Apple ID" button, and sign in to your iCloud account. Once in, on the left side select "Password and Security", and this will populate our options on the right side. You should see an option to reset your security questions.
Also see this article - http://support.apple.com/kb/HT5312.
If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly at 1 800 692 7753. Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

My laptop macbook pro 2010 froze while i was installing its latest update what should i do ?

My laptop macbook pro 2010 froze while i was installing its latest update what should i do ?

Shutdown then restart if possible. If you do restart OK, then try the update again after doing this:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
     computer and after the chime press and hold down the OPTION key until the boot manager
     screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
     Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).

The software is not updateing on my iphone 4 just say checking for software update what should i do?

the software is not updateing on my iphone 4 it saying checking for software update what should i do?

The battery drain issue started when I updated my iphone 4 to the IOS 6.1.2.
The battery will go from 100% to 0% in about 3 hours !!!
I called Apple support and they told me that they are not aware of an issue affecting the battery with the latest update. They did a diagnostic test on my iphone and found that my battery is healthy. Then then recommended that I backup my iphone, restore the factory settings and recover after that. In other words, delete everything off my iphone and reinstall everything all over again. I waisted a couple of hours doing that and .....I still have the issue of the battery drain.
I finally discovered the problem, and thus the solution!
To solve this issue, do the following:
Settings ---> Mail, Contacts, Calendars --->Fetch New Data ---> Advanced
Now click on your hotmail account or your company email account (anything in that folder other than yahoo, gmail or aol),
Change the setting from Push to Fetch !!!
And Viola ! Problem will be solved !
The problem seems to be that the mail exchange (i.e. microsoft, hotmail...etc) keeps checking and pushing emails from the exchange server every second (continiousely) and this is causing the battery to drain.When you change the setting to Fetch, then emails will start downloading every 15 min; but at least your battery will hold charge as it is supposed to do, until Apple comes up with 6.1.3 that hopefully will fix this issue.
Good luck. Hope this works out for you folks hence it sure did work for me this morning and it sure feels great.
Cheers !

My Apple TV is hanging during update, what should I do?

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