My Apple TV keeps telling me it cant find my itunes account.
I have an Apple TV2 - initially it worked fine and I happily rented movies. However recently I have been having problems. Whenever I go to rent a movie to watch it tells me that it cant find my itunes account or I have entered the incorrect password. I haven't and have checked all the details are correct. My itunes account is fine as well. Please help!
I'm glad to see I'm not alone I rented a TV show yesterday from my Mac. I could get to it on my ATV2, but when I tried to play it just would spin and spin. Finally got the message had to log into Home Sharing. Then couldn't reach iTunes store. Basically could never authenticate my account.
Went to my Mac same problems. Tried my wife's with her account and it authenticated.
This morning knock on wood, it's all working, so far...
Would have been nice if there was a known problem for apple to post something. Either on Apple's support site, or better there should be a system notification area in the iTunes store.
Similar Messages
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Apple TV keeps telling me it cant find Apple ID and or Password.
Apple TV keeps saying it cant find my Apple ID and Password. It has always done this like every tenth movie we rent. To get around this I always had to just edit my account and save and then it would start working again. No I have no odea how to get around this. My Apple ID is correct and so is password. it just says it cant find ID or password. i have entered numerous time, rebooted, opened the account changed the password etc. Any help?
Welcome to the Apple Community.
Are you perchance having problems with it not setting date and time. -
I cant get I tunes to down load on to my computer it keeps telling me it cant find the APPLE APPLICACATION SUPORT?????
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version). If the following link takes you to the WinRAR home page rather than the WinRAR downloads page, click the Downloads header in the box at the left of the WinRAR home page to see the trial version downloads:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
My iphone is stuck in recovery mode and it wont come undone and i even tried to access it through the computer but it wont work
http://support.apple.com/kb/HT1808
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My Apple TV keeps telling me that I need to enable home sharing which I have done before. However when I try to do that it says that I need to enter my Apple ID and password. Now it won't recognize my password either. It gives me a message saying the password can't be found or that the password is incorrect. I know it is correct. But I actually went online and changed it just to get things up and running again. I STILL get the same message! Any suggestions?
Yes it is. I have restored the settings twice and each time it gets stuck when it is setting the time and date. Once I set it manually I proceed to set up the home sharing but each time I put the id and password it says it can't be found or wrong password.
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Apple update keeps telling me new software is available "Bonjour for Windows 1.0.6" When I try to install it, it fails. When I manually download and install I get the message I already have a later version. How do I get apple to recognize it's already there?
When I manually download and install I get the message I already have a later version.
Doublechecking before proceeding. Do you also get that message if you try to install the most recent version of Bonjour?
(There's a few different possibilities afoot relating to damaged installation configuration information for Bonjour on the PC here ... fingers crossed, the answer to my question will help narrow down the possibilities.) -
After resetting my apple password keeps telling me password is incorrect
After resetting my apple password, keeps telling me password is incorrect.
Hi SKaiz,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Apple ID: Changing your Apple ID
http://support.apple.com/kb/HT5621?viewlocale=en_US
"...remember to update all of the features and services that you use with your Apple ID."
Then restart the iPhone and try again ....
Cheers,
- Judy -
My apple TV keeps telling me to go to itunes to change the resolutions for quicker download---how do I do this after I have gone into itunes---where to next?
It will say restoring apple tv but the progress bar will not move at all. I have left it running for six hours with no change. I get a 1602 error device not found after I unplug it to start over. My iTunes recognizes the device and tries to update it, but the same thing happens again.
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apple tv keeps telling me my credit card has expired but clearly i downloaded a song on my mac book on i tunes just after i got that message
The reason, I included the annotation that I'd upgraded my Itunes, (On my Computer) is B/C in many forums - the very first question, *HELPERS* ask, is. "Do you have the latest version of Itunes downloaded on your computer." I wanted to knock out any obvious replies.
Now- "DO YOU have any idea,"... how your UNHELPFUL remarks, do absolutely nothing but hurt others that might not have the EXPERIENCE you have? How do you expect people to know things without asking questions? Whew! RUDE!!
Message was edited by: Apple I0S Help Team -
Im trying to find the folder FF keeps its bookmarks in, cant find it in the FF programe folder
I'm trying to find the folder FF keeps its bookmarks in, cant find it in the program folder.
I had a windows crash so had to reinstall. Windows save the old files in a folder called windows oldhello crackajack40, those information is stored in the firefox profile folder, for reference & more ionformation please refer to [[Recovering important data from an old profile]]
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My iPhone 4a keep telling to plug it in to iTunes and restore it I do that and then the next day it ask me to do the same thing what is the problem? I need and trouble shoot or some type of solution for this problem.
If you have restored as new and the device continues to go into restore mode, then it appears you need to make an appointment at the Genius bar as there could be a hardware issue with your device.
One last question, the phone has not been hacked/jailbroken, has it? -
I try put my apple id and password it say cant connect to itunes store
please help my ipod say this i try put my apple id and password it say cant connect to itunes store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
Can't connect to the iTunes Store -
My iphone 5 is not syncing with my laptop and windows 8. cant find an itunes app for my laptop. is there something i can get that will help with this?
Lbo51380 wrote:
cant find an itunes app for my laptop. is there something i can get that will help with this?
Go here -> http://www.apple.com/itunes/download/ -
Ipod shuffle 1GB
Re: how to resurrect a dead shuffle?
Nov 5, 2008 4:42 AM (in response to Ipod shuffle 1GB)
there is no sound cant find in Itunes not in showing in drive's list please tell me how to restore or reset red light showing when try to power on or conect with USB....
If you can plz help to fiX it
thanx
intel pc , Windows 7, core 2 Dule CoreHere is the answer: go to http://support.apple.com In the search box at the top left type in the number 304996 and hit enter. This will bring you to a page with 4 solutions. Click on solution number 1 and follow the instructions. This should fix it.
bigdogdan -
I cant access my itunes account on my new computer. None of my songs are showing up.
I cant access my itunes account on my new computer. None of my songs from my playlists are showing up.
Authorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
To deauthorize a computer you don't have:
De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
For more information on authorization and de-authorization: iTunes Store- About authorization and deauthorization.
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