My Apple TV recognises my wifi network but will not connect to it, when I enter the password

Help please - my Apple TV recognises my wifi network but will not connect to it, when I enter the password - it just says 'there was a problem connecting to the network - check your settings and try again (5).' What should I do next?

people repport that apple products in general I believe have problems with support for the outdated encryption type called wep encryption which is also pretty useless and easy to break
if you use that try disabling it or changing to wpa encryption
if you use MAC address filtering in your router then you need to add the appletv's MAC address to the positive list

Similar Messages

My new iphone4 connected to the internet fine at the store today, but will not connect to my wifi at home - it sees the guest network, but does not give me a place to enter the password

I just got a new iphone 4 (my first one) and the internet worked great at the store, as well as in the parking lot at the grocery store on the way home - yes I was playing with it! Anyway, now that I'm home and the store is closed, it won't connect to my home wifi. It sees the guest network, but it doesn't give me place to put in the password, so I'm not sure if that's why it won't work. Also, I don't know what settings to put in for the screen that comes after the network choice screen - it has IP Addresses with DHCP, BootP, and Statis (I don't know what any of these are or mean!) It also has a 'renew lease' button that I have no idea what to do with, and it has a section with HTTP proxy that is highlighted "off" but also has 'manual' and 'auto' options - maybe these are not set correctly?
Very frustrating that there is no manual, and the website doesn't really help with this at all. Thanks so much!

If you look at the top left of your screen you will either see a 3G (or 4G if you have AT&T) or you will see the wi-fi symbol. If you don't see the wi-fi symbol you are connecting to Gmail through your cellular data plan, not via wi-fi.
To answer your question, it doesn't happen often but when it does the steps I mentioned above will normally resolve it. Hopefully you won't have any further problem with this.

I have a MacBook Pro. My mac can detect wifi. But will not connect. I did get connected vis TCP/IP settings but I can't connect to any wifi anywhere. Network diagnostic has a green light for wi-fi and wi-fi settings. Red light for the rest.

I have a MacBook Pro. My mac can detect wifi. But will not connect anywhere. I did get connected via TCP/IP settings but I can't connect to any wifi anywhere. Network diagnostic has a green light for wi-fi and wi-fi settings. Red light for the rest. (Network settings, ISP, Internet and server.)

Hello NotAppleSavy,
Thanks for the question. After reviewing your post, it sounds like the computer wont connect to networks. I see you have used network diagnostic. I would recommend that you read this article, there are a lot of other things you can do in this article that may be able to help you resolve or isolate the issue.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I installed a new wifi router and airport will not connect automatically to it. It sees the network but will not connect unless I tell it to.

I installed a new wifi router and airport will not connect automatically to it. It sees the network but will not connect unless I tell it to. I can't find anywhere in the utility or network preferences that will allow me to choose this router as the default. How do I fix this? BTW I'm using Lion.

Are there any previous networks that you have used that have the same password as Molly? YES
Using System Preferences > Network > AirPort Advanced again, you need to remove any listings of previous networks that used the same password as Molly. Click the name of the network and click the - (minus) button at the bottom of the list of connections.
Also delete any other networks (except Molly at the top of the list) that might have used the same name...Molly in the past.
Delete any other networks that you no longer need so that your Mac will search for networks more quickly
Click OK, then click Apply
Open KeyChain Access and look for a listing of any old networks that you no longer need. Click to highlight the name of the network, then click the Delete Key on your computer.
Then look for any old networks that might have used the name Molly in the past and do the same for them.
Then look for any old networks that might have used the same password as the password for your "new" Molly network and delete them in the same way
Click the KeyChain Access menu just next to the Apple icon in the upper left corner of the computer screen
and then click KeyChain First Aid
Enter the main administrator password for the Mac you are using and highlight the Repair button. Then click Start. You will see a message that repairs have been completed
Quit Keychain Access
Power down the entire network...all devices...order is not important
Power up the modem first, then your main router, the other devices one at a time
Log on to Molly and see if the Mac remembers it after a few tries. If not, I'm afraid that you will need to change the name of the wireless network and password on your router due to corruption issues on the Mac. You have done everything possible without re-installing the complete operating system.

TS1559 Since upgrading my iPhone5 to the newest iOS (6.1.2) I can longer connect to WiFi. It sees the wireless network but will not connect.. Other devices in my home that weren't upgraded can connect just fine.

Since upgrading my iPhone5 to the newest iOS (6.1.2) I can longer connect to WiFi. It sees the wireless network but will not connect.. Other devices in my home that weren't upgraded can connect just fine.

I had the same problem. I did the reset networks on my iPhone & it did not work. My husband read somewhere that changing the channel on the router to manual & selecting the highest available channel number might help. I did that & it solved the problem. I have not had the problem since.

Just got comcast triple play. Original ipad sees network but will not connect.

Just got comcast triple play. Original ipad sees network but will not connect.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My ipad recognizes my home network but will not connect to the internet. When I click on AirPort/preferences at the top of the imac screen it says..."AirPort has a self-assigned ip address and may not connect to the internet".How can I change ip address?

My ipad recognizes my home network but will not connect to the internet. When I click on AirPort/preferences at the top of the imac screen it says..."AirPort has a self-assigned ip address and may not connect to the internet". If this is the root of the problem,how can I change ip address?
Ipad will connect no problem to other networks.

First thing you need I think is to get your iMac connected to the Internet.
Shut down your iMac and you iPad. Then power off your router. Wait 30 seconds and power up the router.
After the router indicates that it is connected to the Internet then start up your iMac and see if it connects. If the iMac connects to the Internet then your iPad should too.
If this power up sequence doesn't work you'll have to dig into the router setup to make sure it is working properly.

"My Windows 7 Dell will see Airport network but will not connect"

"My Windows 7 Dell will see Airport network but will not connect" Can anyone help me out with this?
Thanks,

Yes, I have the Airport utility installed on the Windows 7 dell.

TS1398 My ipad is showing a wi-fi network, but will not connect. I've tried turning off and on, and went through the troubleshooting, still nothing. Then I reset network settings as suggested, still nothing. Any ideas?

My ipad is showing a wi-fi network, but will not connect. I've tried turning off and on, and went through the troubleshooting, still nothing. Then I reset network settings as suggested, still nothing. Any ideas?

that is the router I am on now reply to this message from my desktop, the router seems to be working fine, thanks

Airport Express/Mac work fine, Vista PC sees network, but will not connect

I have been working on this for two days. What can I do? I have the latest firmware on the airport express and my utilities are up to date on both PC and Vista (airport s/w ver 5.3.2). It all worked before. Also, my brother wireless printer sees network, but will not connect.

I have a similar issue. I have an AP Express set up for WPA2 Personal, G only. My Mac mini connects fine. My Dell mini9 with XP connects fine. My Dell desktop with Vista64 connects fine, but is local only, no internet.
I have completely reset the AP to factory settings and reconfigured it using the Vista machine, but still no luck. What is going on? Anyone?

TS1398 My ipad will not connect to other wifi networks. It has connected to my main home network but will not connect to the booster network in my home (it has previously!) It will also not connect to other networks outside my home.

Hi
I just got new router and had to reset my network settings on IPad. Since then, my ipad will connect onto the main home network but will not attach to my extension booster (netgear) which is linked to the home network. It will also not attach to networks outside my home that it has previously worked with. i have reset the settings again, powered off and on again, updated to the latest IOS update, but nothing is working. Please help, as I can only use wifi in a few rooms in my house and i do not have 3G on my my ipad.

Did you try forgetting the network and starting all over again?
Settings>WiFi>Network Name>Tap the blue arrow>Forget this Network. Restart your iPad and then try joining again.
Try rebooting your router. Even though everything else may be connecting to your Network, it might help with the iPad. Unplug the router for about 30 seconds and then plug it in again.
Reset Network settings on the iPad?
Settings>>General>Reset>Reset Network Settings. You will have to start all over again, Tap WiFi in the settings, find your network and enter the password.

TS1398 Despite trying the recommended options listed above, my Ipad will not connect to our home Wi-Fi. The problem has only started happening this morning. The ipad recognises the wi-fi network but will not connect.

Despite trying the recommended trouble shooting options, my I pad will not connect to our home Wi-Fi network. The problem only started occurring this morning, and although it will recognise the Wi-Fi network, it will not connect.
Any other options I can try????

Try rebooting the router. Just pull the power for a few seconds. No settings are lost.

Recently bought a Pro. At home, It connects to my wifi, and internet, just fine. On the road, It will connect to wifi sites, but will NOT connect to internet. Other devices connect okay

Recently bought a Pro. At home, it connects to wifi and internet just fine. On the road, it connects to wifi sites, but willl NOT connect to the internet, while Other devices, iPad2 and iPhone connect and browse just fine.

this is Mac Pro forum
You want the notebook forum: MacBOOK Pro
https://discussions.apple.com/community/notebooks/macbook_pro

My Apple Tv is connecting to the Wifi network but is not connect to the internet. So when I look for it on my Airplay it doesn't come up. I have 3 other ones already working on the network and they are all fine.

My apple TV is finding and connecting to the Wifi network but then says it is not connected to the internet and then I cannot find it on the iPad through airplay. I don't want it connected to the internet (as in www.) because for the use I have I only need to use the Apple tvs locally in a sports hall as scoreboards. I have 3 others working on the same router and they are working fine (as of yesterday)
On my screen I see (obviously not written like this)
network connect- yes
signal strength- fine
Ip address- fine
DCN- fine
Activation- Failed
This is the only negative I can find and the statement that the Apple TV has connected to the wifi but is not connected to the internet.
Where has it gone wrong for me. Please help

It is not properly connected to the network.
Make sure location is set correctly
DNS should be on auto (settings - general - network)
Try ethernet
Signal strength on device won't account for issues, you would need a network report from istumbler, netstumbler or similar. This will show accurate signal strength along with noise and nearby networks

My Macbook Pro will recognize my network but will not connect to the internet

My macbook will not connect to the internet at home. It works fine on other networks, but at home it will recognize my network name but says it will not be able to connect to the internet. This issue just sort of came up randomly. I have shut the router off (I use Verizon Vios) and reset it and that doesn't work. The little Wifi status at the top of the screen just has an exclamation point over it. I haven't changed any of the default network settings. It just stopped working. When I take it to work and use their network or free wifi available at stores etc...it connects just fine. A few weeks ago upgraded my operating system to Mavericks, but it has worked up until this morning.

Do this. Go to Apple menu / System Preferences / Network.
In the left column, click Wi-Fi. Next click Assist me, then Assistant. Follow the on screen instructions.

My Apple TV recognises my wifi network but will not connect to it, when I enter the password

Similar Messages

Maybe you are looking for