My Apple TV remote's left arrow no longer functions, any solutions?

My Apple TV remote's left arrow no longer functions. I replaced the battery. Any solutions known?

May have spilled some liquids on the remote...
I suggest to purchase a new remote and pair to the ATV

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My Apple TV 1st gen will now no longer play any of our iTunes music, although it shows a speaker symbol when you select play on the track. Please help?

My Apple TV 1st gen will now no longer play any of our iTunes music, although it shows a speaker symbol when you select play on the track. Please help?

Are you streaming or syncing you music? Sounds like you're streaming music directly from iTunes.
There can be many different issues. First, try power-cycling you wireless router (leave router disconnected for about 1 or 2 minutes) to refresh the wireless communication betweek both devices.
Make sure all software updates have been installed, for Apple TV and iTunes.

In FF 4.0 why does the down arrow no longer function in the vertical scroll bar?

Prior to FF 4.0 when I positioned my cursor over the down arrow of the vertical scroll bar in Hotmail and depressed the left mouse button, the scroll bar moved downward toward the bottom of it's column limit. Now in 4.0 it turns into an adjustment cursor forcing me to readjust the size of the Hotmail window rather than moving the scroll bar down the column. This only seems to happen in Hotmail.

Check: http://kb.mozillazine.org/Website_colors_are_wrong
See:
* http://kb.mozillazine.org/Images_or_animations_do_not_load
* You can see the permissions for the domain in the current tab in Tools > Page Info > Permissions
* You can see all exceptions in Tools > Options > Content: Load Images > Exceptions
* You can check the Tools > Page Info > Media tab for blocked images (scroll through all the images)
There are also extensions (Tools > Add-ons > Extensions) that can block images.

I keep getting the message that my startup disk is full, yet I have about 300GB of space left on my HD? Any solutions for fixing this problem?

I keep getting the message that my startup disk is full, yet I have almost 300GB left on my hardrive. I have emptied the trash on my desktop and in iPhoto, and I have removed unnecessary programs. The only way I can get the message to go away is to restart my computer. If I let the computer go to sleep, I get the message back when I start using it again. Any suggestions?

Mountain Lion Recovery
Boot up from your computer by holding down the command+r keys. This will take you to the recovery drive.
Select Disk Utility & hit Return.
In Disk Utility select the HD on the left & click on Repair Disk (bottom right).
=======================
Empty the trash in the Dock as well as iPhoto’s trash!
Open up your application folder & go through all your apps. Trash all the apps you no longer want and/or use.
An easier way to do this is to open the Application folder in list view & press the Command+j keys.
In the the dialog that appears, click the "This Window Only" button & the "Calculate All Sizes" check box.
Wait a bit until your file & folder sizes have all been calculated, then click the "Size" column to sort your apps from the fattest to the most anorexic.
Get rid of all your photo files you don't want and/or need. Same goes for those pics off the websites you downloaded (gifs, jpegs, etc.). Or transfer/move them all to a photo/movie storage site like ImageShack and Photobucket, 2 of the most popular FREE storage sites.
Get rid of all your video & music files you no longer view and/or listen too. Especially, if you already have the actual CD/DVDs or you can later redownload from a website. Or transfer them all to a FREE video/movies and/or music storage site.
Use Spotlight to make sure you got rid of everything. You can even trash directly from Spotlight! Better yet, download this FREE software called Find File. This app puts Spotlight to shame (works w/Mountain Lion).
Drag what you don't want and/or need to the trash. Better yet, download this neat little shareware app *demo* called AppZapper. It basically does all the work for you by not only trashing the apps but the apps preference files, caches & all its associated files.
Another software that does the above is AppDelete. Best of all this software is free!
Burn what you want and/or need onto CDs or DVDs. Not everyone has the luxury of purchasing an external HD and/or the system requirements for iCloud to store their "stuff.”
Dropbox is a free storage utility to check out.
You can check with your ISP to see if they offer *free* storage space. Most if not all do now-a-days. There are thousands if not millions of *free* storage facilities on the web also. Use your favorite search engine to search them out as they come in different storage sizes to fit your needs & wants.
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Applications>Font Book
Select “All Fonts”
If you see any “black dots” next to any fonts this mean you have duplicates and/or multiple versions of these fonts.
To clean this up, select a “black dotted” font or the Apple + *click* to select multiple dotted fonts;
Edit>Resolve>Duplicates.
What the above does is turns off the duplicates & multiple version fonts. Not delete them.
More than likely the “extras” were installed by other programs and/or other users.
Clear out font caches
Use FontNuke. It does all the work for you. And, best of all it’s *FREE*.
Printer Drivers
Get rid of all the printer drivers you don’t need & use except the ones for your *current* printer(s)/scanner(s).
HD>Library>Printers Folder
If you accidently threw something out that you needed for your printer/scanner it can be easily obtained from the manufacturer’s website and/or from the CD that came w/the printer/scanner.
Garage Band
Has about 1GB of loops stored. Get rid of some some them. You surely don’t use, like and/or need them all.
HD>Library>Audio/Apple Loops>Apple>Apple Loops For GarageBand
Or just get rid of the Garage Band app altogether if you don’t use it.
Get rid of extra languages
Strip your computer down to your “native” tongue.
You can do this with a *FREE* utility called Monolingual. Another app that apparently does all the work for you. I’ve never used it. However, a lot of users here swear by & recommend it highly.
However, there is a warning for *native English speakers*. Make sure you keep BOTH English and English (United States).
Other Resources:
HD Space Checkers:
Disk Inventory X (FREE)
WhatSize (SHAREWARE)
OmniDiskSweeper (FREE)
GrandPerspective (FREE - donation)
Mac Performance Guide
Slimming your hard drive
Rule of thumb: You should never let your hard drive get to where you have only 10-15% of space left.

HT201210 After umpteen times of re-installation of itunes, the Apple Mobile Services failed to start, saying insufficient previlege, Any solution.

Since the last few upgrades of iTunes, the Devices Sync problem arised. Tried removal of itunes as advised, and re- install, Itunes can be started and music can be played, but no devices such as iPhone 4, 5S, and ipad 4 were not recognised....Each time an Error code #2, saying Apple Mobile Service.exe was not found......During instaallation, an erro message suggested insufficient Privelege for access to Apple Mobile Service.exe may be a cause.....Or file not found in Local System.....
Any help would be appreciated..

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I have set up apple tv and airport express but cannot get apple tv to recognize the airport express wireless. Any solutions?

Airport Express set up a wireless network in my classroom. Apple TV is working but only recognizes the school network. I would like a solution other than connecting the two with a cable. That would require hanging cables since I am using apple TV to run a video projector.

Hi there,
I would recommend taking a look at the troubleshooting articles below and verifying that you have the Apple TV and Airport Express configured properly.
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
-Griff W.

HT202157 I just upgraded apple tv. Now it won't work? Any solutions out there?

I just upgraded AppleTV. Now it won't work? Any solutions out there?

Which OS?
Have you checked that it complies with Lr's system requirements?
http://helpx.adobe.com/lightroom/system-requirements.html#Photoshop Lightroom 5 system requirements and language versions

My Apple TV remote is not working.

My Apple TV remote is not working. It was fine this morning, but now ATV is not responding to it. It still access iTunes on my Mac so I don't think it's a battery issue. The white light flashes on ATV, but nothing happens. I have restarted ATV several times from the mains, but no change. Please help!

Hey Punkmonk1,
Thanks for the question. I understand that you are experiencing issues with your Apple TV remote. The following resource may provide a solution:
Apple TV (2nd and 3rd generation): Resolve issues with Apple Remote
http://support.apple.com/kb/TS5157
Thanks,
Matt M.

I need help re-installing itunes. I get the error message: Install failed run preupgrade for Apple Mobile Device Support. Any solutions?

I've been trying to upgrade to/install Itunes 10. When trying to do so, I get the error message: Install failed run preupgrade for Apple Mobile Device Support.
Per what I saw as a response to someone else who had a similar issue, I thought a fix might be to uninstall my existing Itunes, then try to re-install the Itunes 10. I tried that. However, I still get the same error message. Now, I have no Itunes.
I tried to email Apple, and they have not replied.
Anyone offer any solutions?

me too did you get any help?

Apple TV remote (left button) switches the TV input mode

Often when I click the left button on my Apple TV remote while using the Apple TV, the TV (LED 1080p 60hz) switches to the analogue mode. I've tried to alter the settings, however I'm unable to remedy the problem.
Any suggestions would be gladly accepted.

same here. tried all the apple recommendations but the up key still doesn't work. till now i used my ipod touch as a remote but i just changed my broadband supplier and now i can't connect apple tv to the new network. guess i'll just have to buy another remote now.

HT204492 My apple tv remote will not move to right when right arrow depressed.

My Apple TV remote right arrow does not work. All other arrow directions work. Has anyone encountered this problem and know how to remedy this situation?

As Murphy always does, I went back and followed, VERY CLOSELY, the instructions for re-pairing the remote. And guess what, it works now! A Christmas miracle? I doubt... just good 'ole Apple technology. Anyway, the remote works!

Apple TV Remote hidden controls

Are these controls legit? While in know some of these are simple and work on the device without much risk, I don't want to blow my device trying out unknown/new control.
Restart Your Apple TV
p>This is my favorite tip on this list because I frequently find myself navigating into the Apple TV’s layered Settings screens to restart the device whenever it gets <a href="/glossary/wi-fi" title="Wi-Fi is a way of wirelessly connecting to the internet over a broadband connection." class="lexicon-term">Wi-Fi</a> issues. Well, no more! Simply press and hold the DOWN and MENU button at the same time for six seconds to restart your Apple TV.
h3 dir="ltr">Sleep Your Apple TV</h3>
p>You can also quickly put your Apple TV to sleep using the remote. Usually it goes to sleep at after a predetermined amount of time passes. To make that happen sooner hold the PLAY/PAUSE for five seconds.
h3 dir="ltr">Get To Home Screen Instantly</h3>
p>Sometimes you can be knee deep in submenus on the Apple TV, especially when using some third-party channels. The good news is you don’t need to back out of each sub-menu step by step. Simply press and hold the MENU button on the Apple TV remote for three seconds and you’ll be taken to the Home screen right away.
h3 dir="ltr">Arrange / Hide Channels</h3>
p>For the longest time the layout of the Home screen was fixed, but then in a software update last year Apple finally added the ability for the user to rearrange and hide channels. This no doubt came in response to the increased availability of third-party channels on the Apple TV--some of which a user may never have an interest in viewing.
p>To rearrange channels simply hold down the SELECT button for two seconds. The channel icons will jiggle. Use the DIRECTION arrows to move the selected channel. Or press the PLAY/PAUSE button to hide an channel.
h3 dir="ltr">Rewind / Fast Forward At Different Intervals</h3>
p>Everyone knows you can use the left and right direction pad to skip backwards and forwards, but you can actually use the same left and right buttons on the direction pad to rewind and fast forward at different intervals. Hold the LEFT button to rewind 30 seconds. Press the LEFT button to rewind continuously. Alternate your rewind speeds further by pressing LEFT once each time to cycle through slow, medium, or fast rewind.
p>The opposite applies to fast forwarding as well. Hold the RIGHT button to fast forward 30 seconds. Press the RIGHT button to fast forward continuously. Alternate your fast forward speeds further by pressing RIGHT once each time to cycle through slow, medium, or fast fast forward.
h3 dir="ltr">Go Slow-Mo</h3>
p>This one is really cool. You can rewind or fast forward through video in slow motion on the Apple TV. To do this simply press the PAUSE button then press the LEFT or RIGHT button to rewind or fast forward in slow motion.
h3 dir="ltr">View Video Settings</h3>
p>Sometimes you might want to adjust audio or other settings for a video that is already playing. You can use the Apple TV remote to quickly do this by pressing and holding the SELECT button for three seconds while the video is play. This will bring up the video’s settings including subtitles, speaker settings, audio, and closed captions.
h3 dir="ltr">Mark Episodes As Watched</h3>
p>Many times we have full TV series we’ve bought via the iTunes Store that we watch on the Apple TV. However most of the time we’ve already seen some of the episodes in each season. This tip allows you to use the Apple TV remote to mark episodes as already watched. To do this you need to be in the iTunes TV Shows channel on the Apple TV. Select the episode you want to mark as watched and then press and hold the SELECT button. You can also mark entire seasons as watched by selecting the season and then pressing and holding the SELECT button as well.
h3 dir="ltr">Pair / Unpair Apple TV Remote</h3>
p>If you’ve got lots of Apple TV’s in your house you may have some remote conflicts. The good thing is you can quickly pair and unpair remotes simply by using...the remote. To pair a remote to an Apple TV press and hold the RIGHT and MENU buttons for five seconds. To unpair a remote from an Apple TV press and hold the LEFT and MENU buttons for five seconds.
h3 dir="ltr">Switch On-Screen Keyboards</h3>
p>Using the on-screen keyboard is one of the chores of navigating the Apple TV. You’ll use this keyboard whenever you need to enter login information (say, for Netflix) or when you are searching for a show. Thankfully the Apple TV remote has these hidden controls to make using the keyboards easier.
p>Press PLAY/PAUSE when entering text to switch between the alpha, numeric, and symbol keyboards. You can also hold down the SELECT button for two seconds to bring up the accented characters and then press PLAY/PAUSE to select the one you want.

Welcome to the Apple Community.
If you don't want to use a remote with your computer the easiest thing to do is just to turn the IR off. (System_Preferences/Security/General)
If you still want to use your computer remote then you must pair your computers remote with the computer AND the Apple TV remote with the Apple TV.
To pair a remote with a device hold down the menu and FF buttons together for six seconds or until you see a chain icon on screen (best take the computer into another room, or turn it off, when you do this)

Delete, down arrow and left arrow stopped working

Randomly while I was browsing the web on my MacBook Air, my delete, down arrow and left arrow keys stopped working. One minute I was able to page down using my arrow keys, and the next, nothing happened.
I have consulted two separate Apple Support help pages (linked below for reference) for directions on fixing this issue, but none of their proposed fixes have solved the issue- it still persists.
http://support.apple.com/kb/ts1381
http://support.apple.com/kb/HT1199
Do you have any further help? Or is it that my keyboard has just aged terribly?
(In case it is required, my MBA is fully updated and is running on OS X Maverick)

Thanks Grant,
appreciate the info.
I did try that, and switching the power cord (Which was a long shot) and still not luck.
Pretty facinating issue.
I am going ot continue to look through the forums and see if I find anything.
Thanks again!
If anyone else has had this issue with an older MacPro - I would love ot hear it.
-jc

How do I submit netflix ID using Apple TV remote

How do I submit the Netflix ID using Apple TV remote?

Welcome to the Apple Community.
just use the up, down, left and right buttons to navigate to each letter or number, pressing enter when the selection is correct, when complete navigate to and select the submit button.

Left arrow key -- probably a stupid question.

In some applications my left arrow key doesn't work. I've noticed it most in Word for mac, but I know it has happened elsewere, too. And in safari the left arrow key tabs often functions like tab. I'm new to Mac (and just getting used to fn + delete to delete forward). Is this another key combination thing I'm missing? I've discovered using Word that fn + <-- is "home," and that works just fine.
Thanks!

I have this exact same problem. Has anyone found a fix. I called Apple Care and they said it was not a hardware problem, as this left arrow key problem only happens in Word. They also could not find a fix to the problem and, of course, referred me to Microsoft. I had already spoken with Microsoft and they, of course, referred me to Apple. I am desperately trying to a fix, as I use Word to write upwards of 100 page reports and not being able to use the left arrow key is a nightmare.
Please someone help.
Nancy

My Apple TV remote's left arrow no longer functions, any solutions?

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