My apple TV WHEN CONNECTED TO THE TV DISPLAYS A PICTURE OF THE BOX WITH A CABLE (USB) ATTACHED TO ITUNES SYMBOL.tHE WHITE LIGHT ON THE FRONT OF THE BOX IS FLASHING RAPIDLY. IS THIS WHAT IS DESCRIBED AS BEING BOXED? IS THE WAY TO FIX THIS TO RELOAD
My Apple TV white light on the front of the box flashes continously.There is no response from the remote.
On the TV there is a picture of an appleTV box with a USB cable and an I-Tunes logo.
I do not have a micro usb cable.Is the only route to fixing this problem to download syestem software via my PC
and I-Tunes?
Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)
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My apple tv, when connected to the television, will only show an itunes icon with a usb cord
My apple tv, when connected to the television, will only show an itunes icon with a usb cord. I don't know whay to do?
Don Sullivan wrote
"Same thing just happened to me. There was a software update available, it installed the update and then died with that visual on the screen. Reset doesn't work and it won't even show up in iTunes to try and do anything with it. I think they just bricked it on me."
Same thing just happened to me too...
I did an update a couple of days ago: and it seemed to be working fine. Just did another update today: got a flashing light, sometimes a blank screen, and sometimes the itunes logo / USB symbol... -
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There is no other fix. -
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What happens when you press the power button?
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http://support.apple.com/en-us/HT201295
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My apple TV is finding and connecting to the Wifi network but then says it is not connected to the internet and then I cannot find it on the iPad through airplay. I don't want it connected to the internet (as in www.) because for the use I have I only need to use the Apple tvs locally in a sports hall as scoreboards. I have 3 others working on the same router and they are working fine (as of yesterday)
On my screen I see (obviously not written like this)
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Make sure location is set correctly
DNS should be on auto (settings - general - network)
Try ethernet
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I bought a brand new iPad 3 and an Apple TV, both connected to the same wpa protected wifi network from home. It worked for a day, but when I woke up, the Apple TV couldn't be found anymore by either iPad, MacBook or iPhone. Anybody a solution for this?
Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
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Why does my Apple TV keep giving me the message "Apple TV cannot connect to the server" when I try and rent a movie to watch?
Hello dprice3885,
Thanks for using Apple Support Communities.
Take a look at the Wi-Fi troubleshooting since you can access the network but not the content.
Apple TV: Basic troubleshooting
http://support.apple.com/kb/HT6106
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
Have a nice day,
Mario -
when connecting to the itunes store i get a mess: (itunes has stopped working) all i can do is close the peogram. i was on the phoine with apple today over 2 hrs still cant fix it. unistalled it 3x and in the proper order. reset all internet connection to default setting, turned off virus programs ect. Even the tech at apple by remote access couldnt fix it. use microsoft fix it also no good....\
I am having the same problem now also. It happened after I updated my version. I have NEVER had this problem before as a windows user and have had iTunes for 5 years. So, I would have to say it is an Apple problem. I have not changed anything on my computer. I still have Internet Explorer and I have not even updated windows. The only thing I updated was iTunes. Now, I am not getting any response from Apple and if you call you have to pay for support. What a joke. An iPod costs $400 you would think that after paying that much you would at least get some type of help. This will now be the last time I ever by anything apple.
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good day actually i purchase second hand iphone from Swiss and we i try to open it in Egypt the phone showing it's locked as it was working in Swiss, so no one will help me like Apple it self just i want to know what is the way to fix this issue please?
You need to find out who the carrier was in Switzerland and see if they will unlock the device. The carrier with the lock is the only one that can authorize the unlock. You may need to check with the original owner and see if they can get it unlocked by the carrier if you do not qualify.
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I have followed all relevant steps, my iPhone5 and apple TV are connected to the same wireless network, but I still cannot use airplay. When I choose the airplay option on my phone, the only option I get is "iPhone"
Welcome to the Apple Community Willy.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device. -
my iPhone fell on the floor yesterday; now it will ony operate when connected to the PC - then it works fine. If I disconnect it from the PC, the screen reverts to black with the apple logo, eventually completely black; iPhone is unresponsive until reconnected to PC. Any ideas anyone?
You broke it.
It's time to find yourself a competent 3rd party repair shop or just buy a new phone. I believe you can get an out of warranty replacement from Apple for $149 (not absolutely positive they still offer them for the 3G), but given the age of the phone and the cost, a new one might make more sense. -
MY iPhone 5C suddenly stopped working. It wont connect to my Mac and repeatedly reboots from the apple Logo when plugged into the wall.
There is no water damage or anything. I got that checked at the Apple store. I also have Apple Care + but didnt let them give me a new one yet because I have photos on this that I have no yet backed up that are very important. They are the last photos I have with my grandfather. Can anyone help me. Please!If the phone shows the "connect to iTunes" screen, the data on the phone is most likely lost.
Connecting in recovery mode is your only chance to use the phone again, besides getting it serviced by Apple.
iOS: Unable to update or restore -
how to fix ipod touch if it hungs/ does not turn on and stays only on the apple logo when you press/hold the keys home and sleep/wake. and when connected to the computer, it does not appear in the itunes that the ipod is connected or simply the computer does not recognize the device. i barely need you help guys! please...
I found this possible solution on another support thread, so I tried it.
turn off iPod
hold Sleep and Home buttons to start it.
When Apple appears, let go of Sleep button, but keep holding Home button.
When screen goes blank, let go of Home button.
Connect cable and check iTunes to see if it has conencted.
This did not work for me.
I then turned off the iPod, restarted the Mac, and restarted the iPod normally.
I connected them with the cable, and it works like normal. :-) -
AppleTV 3 only showing Apple logo when connected to very new Panasonic plasma - worked Ok with older Panasonic (2007) - have reset AppleTV, tried 3 HDMI cables.
Tried again as you suggested - no luck. Ref sequence below
A. Pressed menu & down to reset Apple TV
B after reset & restart pressed menu & up buttons to change resolution. After pressing both buttons for 6 sec, LED starts flashing - released both buttons. TV screen blank. After 20 to 30 sec horizontal lines came on screen remained for 20 sec then screen again went blank. Waited for couple minutes. LED still flashing - pressed Menu button for 2/3 sec - flashing stopped & LED glows continuously. Screen blank
C. Reset the unit again by pressing menu & down. When it restarted - while LED was still flashing, got orange color screen with Apple logo in the middle. This screen remained till LED stopped flashing & then screen went blank
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