My apple tv will no longer sync movies
I have rented and purchased new content from the iTunes store and when I try and sync them to my apple tv I get an error that they are not supported formats. I have reset the apple tv and computer... It will sync audio and photos... but any tv shows or movies that I try to sync result in that error.
I have been able to purchase and download content directly to the Apple tv (causing me to rent the same movie on both the computer and TV and be charged twice). On my apple TV the menu under TV Shows only now has the option to watch My TV Shows so I assume that there is some relation between this and my problem.
Any Ideas?
I have exactly the same issue, I can see the content that I have purchased and when I start a show or film I get error message after a few seconds. Apparantly it is only for the movies and shows, since I can see and hear my music, clues anyone?
Similar Messages
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HT4352 My apple tv will no longer load movies.
My apple tv will no longer load movies that I have in iTunes. It shows them in the menu, but when I click on them I just get the spinning wheel. Music works fine. Every thing worked fine the day before.
Power cycle the ATV.
Close and relaunch iTunes on the computer or simply reboot the computer. -
Apple TV will no longer Sync and YouTube Not Working
Recently my Apple TV (160GB version) has stopped syncing with my copy of iTunes.
Previously it synced fine and when ever I lunched iTunes it would show up under my devices. But now it behaves rather strangely. Every now and again my Apple TV shows up in iTunes (E.g. every few days for about 2 minutes when previously it was always there) and when I try and press the sync button it says it is syncing but nothing ever syncs.
Does anyone know what the problem might be?
Both my MacBook and Apple TV are connected wirelessly to an Apple AirPort Extreme (both are within range and show up as connected to the base station).
I have checked and I have iTunes music sharing allowed on my MacBook.
I also just noticed that my Apple TV no longer connects to You Tube (can't see any videos if I am signed in or not). Although in AirPort utility it says my Apple TV is connected to the base station (signal = -79, Noise = -92, Rate = 1) and my Apple TV says it's connected to the network.
I tried to in my Apple TV into my MacBook via a Ethernet cable (went into the sharing option in System Pref and started "Sharing your AirPort connection" to computers using "Built-in Ethernet") and it synced my content from iTunes but I still am unable to access You Tube. For example I go into the You Tube menu and click "Most Viewed" and it takes about 2-3 minutes to load the page before an error message is displayed.
I also noticed I can't watch any film trailers (although I only attempted to do this for the first time today), the names of the films come up with the description but the film image on the left and the actual trailer do not load. Do I need to open up extra ports on my MacBook to get this all to work?
Sorry if all that was very wordy but I love my little Apple TV as it lets me watch Podcasts and You Tube videos on my TV. Any help on getting this fixed would be really useful.
Message was edited by: amardiloWelcome to the discussion forums.
Try going to synching in the sources menu on your tv and selecting 'change itunes library', when it gives you the passcode check itunes to see if the tv is showing up as a new device, if so try entering the pass code. It may be that your tv is seeing itunes as a different library because of a recent upgrade. -
1st generation apple tv will no longer sync
We have two1st generation apple TVs - one syncs thru Wifi and one is wired. While both continue to be seen in iTunes neither will sync. Ipads and Ipods continue to sync properly. I reset one to factory setting and reinstalled but issue continues. I am using the most current version of iTunes and I don't believe any other settings have changed. Any advice would be appreciated.
if one was factory reset use the settings on the appletv to make sure it using the latests firmware as factory reset return it to what it came with
and when I had issues with my appletv not wanting to sync then I go to the settings and unpair it from whatever computer it thinks it's set to sync with and then add the computer again
think I don so 2 times for my appletv
it always fixed it but it does result in a full sync which takes a bit -
Old apple tv can no longer sync back to computer
I have an old apple tv that I would sync movies and tv shows for my kids. This way if the network wasn't working properly my wife could still put on a show. Recently all of the shows in my tv shows or my movies is gone and i now need to go to my shared movies or my shared tv shows. Also, anything purchased on that apple tv will no longer sync back to the main computer.
Is this due to the new apple tv software? It is very slow to download some movies over the network which is why the syncing makes the most sense.
Please help.If you are saying that the iPad is looking for a different computer name, that indicates to me that you are trying to sync over WiFi and there is a computer listed in the settings that is not your own computer. If that's the case, that leads me to believe that you (or somebody else) synced your iPad with another computer.
Any chance that's what happened or am I misreading your vague statement? - "It appears to be looking for a different computer name..." -
HT1351 my ipod classic will no longer sync any movies on latest version of itunes --- why?
Both of my iPods will no longer sync any movies. They always did before without any problem. I am using latest version of itunes. Any suggestions?
If you have an iBook G4, (PPC) you can't do much.
But if that is a MacBook (intel) you may be able to
upgrade the OS X, if the hardware is up to it...
Since there were about nine different build models
of MacBook (not powerpc iBook) to identify what
one you have would be the first step to knowing
what OS X and RAM upgrades it could use.
If the computer is not already at OS X 10.6.8,
it can't go online to get or use OS X 10.7.5. So,
when you more accurately describe the 'Book,
detailed information is available.
When you find the serial number, there is a web
page that can be used to identify by serial no.
http://www.powerbookmedic.com/identify-mac-serial.php
That'd be a first step. Or even the Model number
which should be visible on the outer case by hinge.
Good luck & happy computing! -
Another major Apple mistake - Outlook will no longer sync to iPhone 4
I have had my iPhone4 for almost a month now and it has os4.0.1 firmware. And my PC is running XP Pro with all updates as well as iTunes 9.2.1.5.
After missing several important meetings, I realized that changes made on either the iP4 or PC were NOT being synced. (And I thought it was just me forgetting to put stuff in Outlook or on the iP4.)
This has really put back my fear factor in Apple's ability to understand and support the business community properly. They had this problem back on iP3g with v2.2 firmware, but it was fixed. I began to rely on sync 100% for everything again.
Now, it's all gone down the tubes again. I've noticed the following:
1) any changes made to Outlook on PC or iP4 are not being synced on the other
2) many pictures on existing contacts have dissappeared on the iP4
3) pictures added back on iP4 frequently dissappear again after a sync
4) adding or changing contact pictures on PC are not synced to iP4 and existing picture is removed
I don't know if it's iTunes or the iPhone software. BTW, I installed os4.0.1 on my old iPhone3g and tried to sync. Guess what? It doesn't work.
However, I remember really giving the new iP4 (os4.0) a pretty good going over when I got it to make sure that things synced properly and I felt confident that nothing was broken. But since then I've updated to os4.0.1 and at least one update of iTunes since then.ctter wrote:
coop42 wrote:
Ctter
Yes, I did read the title.
The sync was working between Outlook and the iPhone at one point.
The Apple supplied SW (OS and iTunes) changed, and the sync stopped working. If Outlook had changed, that probably would be where the fault lies, but because it’s the Apple supplied SW that changed and the sync stopped working, that’s the most likely cause of the problem.
Simple troubleshooting logic.
Notice that the OP did a further testing where he/she rolled back to an older version of iTunes, and the sync works with that version. A later version of the same (Apple) SW does not.
Fair enough. But at the same time, I have the lastest itunes version and the lastest ip4 OS and I am syncing my outlook with no problems. Maybe the OP's computer downloaded the lastest version of itunes incorrectly. Granted, I am not an expect in all these hardware/software technologies. I am just saying that the problems he/she was having could lie elsewhere and not with Apple.
Yeah, it's certainly possible, but given the situation, and the testing that the OP has done, not likely.
I just want Apple’s products to work. And I really don’t understand why some people can’t seem to deal with the fact that Outlook synchronisation is crucial.
Everybody want what they purchase to work. I could see their frustration when something does not work. People should come into these forums asking for help. It does not do any good to whine or play the blaming game. Like John said, we are getting tired of people complaining and whining about their products not working. If they have a problem, post the problem and we will try to help.
And, yes, I agree, people do come on here and complain, sometimes quite rationally, sometimes not. It's better to just state the problem and ask for help. The OP sort of did that, but the title was a bit inflammatory. I'd have probably titled it "iPhone 4 will no longer sync to Outlook", and left off the editorial at the beginning.
There's a level of frustration that can creep in here, of course. When something works fine for a long time and then suddenly stops working, (and especially if you miss business calls because of that problem) - it can push people over the edge.
I hope that this synchronisation issue does get fixed. I'd love to log in to the board one day and see that people have downloaded a new update (either to iOS or iTunes) and that they can now reliably connect between Outlook and their phone.
coop -
Suddenly my iTunes will no longer sync video taken on the iPhone. Why?
Suddenly my iTunes will no longer sync video taken on the iPhone. Why?
I have this question too. I made my own video on my iPhone 4S. I want to put it on my iPad. I synced it to my iPhoto, and trying now to move it to iPad. The computer WILL NOT do this. Why not? I occasionally get messages it's not in a correct format, but for God's sake, I filmed it on the phone, in whatever format Apple uses. ***?
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I can not import photos from PC to my Ipad, it says iTunes will no longer sync photos to the iPad
I can not import photos from my PC to the iPad, it says iTunes will no longer sync photos to the iPad
YES Terence! Thank you. Exporting allowed me to move my photos from iPhoto into the Burn Folder on my desktop. But that doesn't explain why I'm having to go that route now. Have I done something (accidentally changed some setting) on my computer that will not allow me to just click and drag anymore? I really liked the convenience of the click and drag option.
I don't have the time tonight to export and burn a lot of CD/DVDs. I'll try that tomorrow and make sure my photos are moving properly. I also need to export photos to my external hard drive to make sure that route is working.
Wouldn't you know that my Apple Care Plan runs out this Wednesday?! I need to make sure everything is working properly before that expires.
Thank you so much for your help. I really, really appreciate it. -
My 2nd gen IPOD touch will no longer sync with itunes.
My 2nd gen IPOD touch will no longer sync with itunes. it tells me it cannot read the contents of the ipod then it says the ipod software server cannot be contacted. Any suggestions?
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
Then try restoring again. -
Ipod will no longer sync to Itunes ??
My Ipod which Ive had for about 6 months has recently decided it will no longer sync to my Itunes so I cannot update the music. It recognises it is there and says it is syncing then comes up with the message 'The Ipod cannot be synced. An unknown error occured (13019)'
Any help would be greatly appreciated as Im going travelling next week and am fed up of listening to the same music!Hello Amoebi,
And welcome to Apple Discussions!
Do you sync any other iPods with your iTunes library? I ask, because usually this error is only seen on iPod Touches and iPhones. Here is the Apple support document related to it.
http://support.apple.com/kb/TS2830
B-rock -
My ipod nano will no longer sync with itunes since i purchased an iphone 4s and synced the phone with itunes. When I plug my ipod into my imac, it does not even read or recognize my ipod. What do i do?
Are you using the original cable that came with Nano and not your iPhone's cable? Have you worked through the troubleshooting in this Apple support document?
http://support.apple.com/kb/TS1410
B-rock -
iTunes 11.1.4, and iOS 7.0.4. - My iPhone 4 is popping up with "do you trust this computer?" Message, and will no longer sync to iTunes. My device when plugged in just won't sync, and I litteraly do not know what to do... Someone please help me!?
I did know that it was a new feature, but it made no difference, it wasn't synching. I did however find a post that completely helped me!! Link below.
https://discussions.apple.com/thread/5821850?start=0&tstart=0 -
I have synced my ipod many times, but for some reason it will no longer sync the apps, and says there are apps installed that can not be determined. What should I do?
See these previous discussions:
not determined
iTunes cannot sync... apps not determined installed on...: Apple Support Communities
installed apps could not be determined...: Apple Support Communities -
My nano will no longer sync to itunes. I tried to restore it and error message 1437 said it could not be restored. Any thoughts on how I can sync or restore?
Good day billoelwein,
If you are having an issue with your iPod nano being unable to restore, you may want to first try resetting the iPod. See the directions in this article -
Reset your iPod - Apple Support
If the issue is still present after a reset, you may need to restore your iPod nano back to factory settings. See this article -
Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support
Thanks for using Apple Support Communities.
Safe computing,
Brett L
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