My Apple TV will not connect to ITunes...

I keep getting a error message telling me to open a port through my firewall to 3689, and Multicast DNS to 5353. I have completely disabled all firewalls on my computer (Windows, and Iolo) and I still CANNOT connect to Itunes. This is becoming very frustrating. I took it (My Apple TV) to the Apple Store, and was told that it worked fine there. WELL, IT WON'T WORK ON MY PC!!!! When I bought this product, it said nothing about opening ports, and disconnecting firewalls...

As the tv worked when you took it to the  store it clearly points to a problem on your PC or router. Take another look at the security settings on your PC and also ensure that the appropriate ports are open on your router.
You don't need to disable firewalls, just ensure that the proper ports are open, just as you would need to do with any other device you wanted to communicate with over a network.

Similar Messages

  • HT5706 My apple TV will not connect to my iTunes. My settings are correct, Apple TV plays You tube- but will not allow me to get onto iTunes

    My apple TV will not connect to Itunes. iTunes works on my computer, but not on the apple TV. My network is working, as I can access You Tube- but not iTunes! Help! I can't find Devices on my iTunes on my computer either

    Hello gildafromsa,
    There is a worldwide problem with ATV at the moment, refer to https://discussions.apple.com/thread/6099057?start=345&tstart=0.
    Click on the "I have this problem too on page 1." may help get things moving.

  • After trying to down ios 7, iPad will not charge, will not open and will not connect to itunes.  The only display I will get is the apple logo, or low battery warning.

    After trying to download ios 7, iPad will not charge, will not open and will not connect to itunes.  Sometimes, screen will switch from Apple logo to low battery notification, but doesn't look as if battery is charging.

    Connect with cable to computer.   Your ipad is in recovery mode.
    Follow directions to fix
    http://support.apple.com/kb/HT1808?viewlocale=en_US

  • Apple TV will stream music but will not connect to iTunes library to stream movies or podcasts.  During the unsuccessful connection process, iTunes becomes unresponsive and must be forced to quit.

    Apple TV 3 will stream music via Home Sharing from iTunes on Mac running 10.6.8 but will not connect to iTunes library to stream movies or podcasts.  When trying to connect, iTunes becomes unresponsive and must be forced to quit.  ATV will stream movies purchased through the ATV but not those purchased through or ripped/copied onto the Mac.  I've tried fixes suggested for similar problems (rebooting ATV and Mac, signing out then back into iTunes Store) to no success.  Any suggestions will be appreciated.

    This is the most bogus example of Apple rip-off EVER.  They do not advertise this *feature* and yet expect people to invest in an Apple ECOSYSTEM?  My experience with Apple TV using a central media "server" (a dedicated Mac Mini) has been atrocious.  I continually get "Cannot connect..." messages and with typical Apple "it just works" mentality, there is no reason stated.  I HATE APPLE TV and I HATE APPLE.  Peddle your crapple somewhere else.

  • My Ipad will not connect with Itunes prompt states this Ipad cannot connect because the Apple mobile device service has not started "??s "This Ipad cannot connect

    my Ipad will not connect with Itunes prompt states this Ipad cannot connect because the Apple mobile device service has not started "??s "

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.

  • I updated my Apple TV and now it will not connect to iTunes but it will connect to Netflix . I have restarted it and check wifi

    I updated my Apple TV and now it will not connect to iTunes but it will connect and play Netflix. I have restarted Apple TV and checked wifi connection.

        1.    First you should try logging out of your iTunes Store account (settings > iTunes Store > accounts) and then back in again.
        2.    If that doesn't help, try resetting the Apple TV (Settings > General > Reset > Reset all settings).You should also try restarting your router.
        3.    If both of the above don't help, you should try a restore (Settings > General > Reset > Restore).

  • TS1538 My ipod touch will not connect to itunes. I reset the ipod touch. uninstalled itunes and installed it. Turned off firewall however the device manager still does not show Apple mobile device usb. What should i do next? I have windows 7.

    My ipod will not connect to itunes. I reset the ipod touch. uninstalled itunes and installed it. Turned off firewall however the device manager still does not show Apple mobile device usb. What should i do next? I have windows 7.

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • My iPod 4th-gen charges just fine in any wall outlet, but when connected to my brand new ASUS Windows-8 laptop's USB 3.0 port the charging process just keeps "blinking" on both the iPod and the laptop and will not connect to Itunes...

    Hi, I HATE to ask for help with this, but I HAVE looked everywhere and Google searched different wordings and have not found anything similar nor a solution to my problem!                                                                                                                                                                                                                               My good old iPod 4th-gen charges just fine in any wall outlet, in any house, but when I connect it to my brand new ASUS laptop that has Windows-8 and 3.0 USB ports using the charging/data cable, the charging process just keeps "blinking" BOTH the iPod and the laptop and it will not connect to ITunes and I get "A Device is Detected" message that keeps popping up and going away over and over right above the Windows desktop toolbar.                                                               When I go to control panel and select "Devices" it does show the iPod, but for only a split second and than it disappears, but than it comes back again for a split second and than it disappears again and just keeps doing that over and over and over!                                                                                                                  I have tried resetting the iPod while it is plugged into the laptop by holding the power and menu buttons, that did no good.                                                             I also tried uninstalling iTunes and any other Apple stuff listed and reinstalling it all, that did NOT work!                                                                                          The iPod, the laptop and iTunes ARE all fully updated!                                                                                                                                                                I AM using a brand new charging/data cable that I just opened up an hour ago (I've learned to keep a few brand new ones around at all times since these piece of garbage rip-off cables hardly last a week, even when you baby them!). I also tried a few old cables, they all do the same thing!                                                       I would like to get this piece of junk to connect to my new laptop, even if only once, so that I can change/delete some songs and transfer a few dozen photos,since I haven't been able to do any of that stuff since my old laptop (that NEVER had any problems connecting) died way back in May! lol.                                                                                                                                                                                                 I hope somebody knows a fix or solution! Thank You!

    Try on another computer to help determine if iPod or computer problem.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • My 3rd generation ipod touch will not connect to itunes. i plug it up to the computer by USB and it makes a jingle and my computer recognizes it in the my computer screen, but it will not connect to itunes. what should i do?

    my 3rd generation will not connect to itunes when i plug it up to the computer by USB. i have tried to do it with itunes open and closed. it wont recognize it but it is recognizes in the my computer screen. it even makes a jingle when plugged up. on my ipod i can download music wirelessly from my itunes. other than this issue my ipod works just fine. what should i do?

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with              
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • Ipod shuffle will not connect to itunes on win7

    Ipod touch will not connect to Itunes on WIN7. Used to work on Vista but has never worked on new WIN7 computer. Tried several cables and tried an Ipod shuffle. No joy. Current version of Itunes, restarted apple services and checked USB driver installed and functioning. When first plugged in, windows wants to know how to treat it (camera, file directory...)  and for a few moments shows it as a drive. Device also shows syncing for a few moments. Then Itunes starts, the device stops sync and windows no longer shows it as a drive. Itunes does not show the device but wants to transfer purchases from the device (transfer purchases from an ipod?). I tried the steps given in on-line help and the diagnostic. Must be missing something in the setup of Ituines. Any suggestions...

    Sorry sorry I am a not clear on apple product names. Actually do not care about the names. So I had to look this up so as not to offend anybody. I am talking an ipod nano gen4 AND and ipod nano gen7. Neither work. Can you direct me to somebody who might know how to fix this?

  • My ipod shuffle is brand new and will not connect to itunes

    my ipod shuffle will not connect to itunes and it is brand new and i have used other ipods on this computer.

    When you take this one back, be sure to have your USB docking cable checked, to make sure it is not  the thing that is defective.
    Also, make sure you have USB cable plug completely inserted into the headphones jack.  The fit is sometimes tighter than expected, especially when the shuffle is new.  This is apparently enough of an" issue" that Apple has a tech support doc about it
    http://support.apple.com/kb/ts3572

  • I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work.  It won't show up when plugged into the computer.  Only charges when plugged in the wall or a car charger.

    I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work.  It won't show up when plugged into the computer.  Only charges when plugged in the wall or a car charger.  I've tried everything imaginable but I can't get the phone to register in iTunes at all.. The phone won't even reset.. when i try and reset EVERYTHING on the phone the apple logo with the progress bar starts to come up but the progress never moves.. PLEASE help me.. I'm at my wits end with this phone and I'm ready to just trash it.

    martinfromdevon wrote:
    Warning to iPhone users.  Do not start the update of the iPhone software using iTunes.
    Nonsense, and very misleading advice.  I've updated iPhone 3G, 3Gs,and 4  through itunes many times, never had a problem once, not with one single update in nearly 5 years of iPhones.  Of course, I've never jailbroken my phones either.  Hack your phone and have update problems?  I've got news for you, the problems are not a result of iTunes or Apple's updates.

  • I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work.  It won't show up when plugged into the computer.  Only charges when plugged in the wall or a car charger.  I've tried everything imaginabl

    I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work.  It won't show up when plugged into the computer.  Only charges when plugged in the wall or a car charger.  I've tried everything imaginable but I can't get the phone to register in iTunes at all.. The phone won't even reset.. when i try and reset EVERYTHING on the phone the apple logo with the progress bar starts to come up but the progress never moves.. PLEASE help me.. I'm at my wits end with this phone and I'm ready to just trash it.

    Dude you have a jailbroken phone as stated in your first post, no need to do a second post.
    As per the forum term of service you can't get help here.  Use google.
    that's the downfall of jailbreaking your phone.

  • My iPod will not connect to itunes after windows 8.1 download

    My iPOD will not connect to itunes after windows 8.1 download
    I already uninstall itunes and made sure there were no file left before I installed again (it didn't appear to be any files left but music I had on it before was still there when I reinstall it)
    My ipod does work on my old computer and it was working on windows 8 before I update to  8.1
    I don't want to installed again because I just did that and didn't work!
    I want to use my iPod on this computer and system.  Can this be fix?

    Hey TheBurntApple,
    Thanks for the question. I understand that you are experiencing issues with your iPhone connecting to iTunes for Windows. While you may have already attempted most of the steps in this article, I wished to provide it to you just in case something was omitted.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

  • My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

    My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with              
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

Maybe you are looking for

  • IPod doesn't sync photo's or video from computer or iTunes Help!

    I love this iPod but it is driving me CRAZY! PLEASE HELP! I have no trouble transferring music to the ipod, but movies I've even purchased from iTunes won't transfer. Additionally, none of my photo's saved in my computer will transfer. The error mess

  • Authorization error while configuring  TREX for HR - talent search

    Hi All HR team is performing  talent search configuration and they are using Tcode ESH_Cockpit. Here while creating, they  get this error "Error while preparing". For one of the failed connectors (eg: HRTMC AES Documents), job log is as given below:

  • How can you share a library across several modules

    We have a flex app that is comprised of several modules. We have a library that needs to be used across many of those modules. Is there a way to only have one single copy of the library that all modules can share?  Or are we forced to put a copy of t

  • Delivery missing

    today is 3/9/15. phone was supposed to be delivered 3/5/15. package was listed as delayed due to weather (fedex). weather was cold and rainy with sleet on thursday; i have been on my motorcycle twice in the three days since fedex trucks have been in

  • Need to know Account Alias Issue API which can be used

    Hi, I am trying to implement Account Alias issue using package. Please let know API if anybody is aware of this API. Thanks in Advance..