My apple tv will not recognise my apple id.
Just sharing. My apple tv did not recognise my apple id. Sooooooo frustrating. Thanks to this forum we finally fixed it.
The zoning was in another country (our fault - long story). The time zone was also wrong. But it turns out the problem was the down loadable upgrade.
When apple tells you to upgrade........ just do it. We are always about to watch a movie and think to ourselves, yeah yeah, we'll do it later.
Welcome to the Apple Community.
Assuming this is not the first time you have used your Apple TV
You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)
If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.
If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.
If you are encountering difficulties with settings in your new hardware, you may wish to contact your ISP who should be fairly knowledgeable about settings for their device.
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