My Apple TV Won't Connect to the Internet!

My Apple TV won't connect to the internet. Everything else in my house does! I've unplugged everything twice and restarted everything twice and still nothing. Any suggestions?

Make sure router is up to date
If on wifi try ethernet
Make sure DNS is set to auto (setting - general - network)

Similar Messages

  • HT204400 Apple TV won't connect to the internet

    I'Ve recently installed a new wireless router. all my devices are connecting to the Internet just fine, except my Apple TV which will connect to the network, but not the internet. It will connect, however, via ethernet. Any advice?

    If it's working fine via ethernet then there is likely an issue with the wifi network. Other devices may be working, but that won't rule this out.
    If you want to see an accurate picture of your network go to istumbler, netstumbler or similar to get a report, look for signal strength and noise.
    Make sure DNS is set to auto on ATV (settings - general - network)
    If there are other wifi devices around, if ATV is in a closed space or on top of something..this will impact performance.
    Try changing channels on router (refer to manual if unsure)

  • HT1595 My apple tv won't connect to the internet.

    My apple tv will connect to my network, but not to my internet.

    I've had this problem for ages, which seems to have started with problematic download speeds and then resulted eventually with the inability of the ATV (2) to connect to the internet.  Like you, we were able to connect to the wi-fi network in our home, and able to connect to the computer, but our ATV was not able to connect directly to internet services or internet products available through its connection with iTunes (eg: movie rentals on the computer).  Every other wi-fi device in the house was connecting successfully, the ATV did not. 
    Prior to that time we'd been operating the device successfully for about 15 months.
    Most web advice seems to suggest problems with  static IP addresses, or blocked 80 and 443 ports.  We've talked with Apple support, ISP support and Netgear support.
    In the end, by adding   together clues given by Apple and Netgear, we worked out that the recently updated software for ATV is no longer compatible with the software of our modem router.
    By updating the modem router's firmware (which was a process in itself!) our ATV is back to full functionality. 
    You can update your modem or modem/router by going to the home page of its manufacturer (eg: Netgear).  Model numbers and Serial Numbers are normally recorded on the bottom of the device, as is the address used to access the modem router manager, in which you can update your device.
    Hope this is useful to others.

  • HT202157 my apple tv won't connect to the internet

    My apple tv will not connect to the internet

    using wifi or ethernet ?
    if wifi have you tried ethernet ?

  • My MacBook Pro won't connect to the Internet, but my phone and PC will.

    My MacBook Pro won't connect to the Internet. My iPhone has no problem doing so, and neither does my PC. I think it's something to do with my DNS, but I'm not sure. My network connections say that both my Ethernet or FireWire are failed. What's wrong with my MacBook? Is there a simple way to fix this?

    Hello Rattisate,
    Sorry to hear you are not able to connect to Wi-Fi on your MacBook Pro.  I would be concerned about this too.  You can find information on how to troubleshoot this in the following article:
    Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
    http://support.apple.com/kb/HT4628
    Follow the steps in the section labeled, "Symptom: My Mac does not connect to the Internet."
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • My MacBook Pro won't connect to the Internet via wifi but it worked fine on ethernet cord...I tried running diagnostic but it didn't work:((((  it happen every time if I restart the modem and/or router

    My MacBook Pro won't connect to the Internet via wifi but it worked fine on ethernet cord...I tried running diagnostic but it didn't work:((((  it happen every time if I restart the modem and/or router.. Any idea how to fix this?

    Hello Rattisate,
    Sorry to hear you are not able to connect to Wi-Fi on your MacBook Pro.  I would be concerned about this too.  You can find information on how to troubleshoot this in the following article:
    Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
    http://support.apple.com/kb/HT4628
    Follow the steps in the section labeled, "Symptom: My Mac does not connect to the Internet."
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • My iPod Touch 2nd generation won't connect to the Internet

    After restoring my iPod Touch 2nd gen to factory settings because that's what iTunes advised me to do after doing the iTunes update a week ago, my iPod won't connect to the internet anymore. I was able to connect to our wifi but it won't go to any website, to iTunes, etc. I'm 100% sure the problem isn't our wifi because I'm using it right now with my laptop so it's not the wireless problem. Before restoring my iPod to factory settings iti has always worked and I never had a problem connecting it. I tried restoring it again but it still didn't work. I already also reset our router but still no luck. I wish someone could help me asap!! Thank you.

    You can try:
    - reset:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Power off an then backon your router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - The troubleshooting here:
    iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

  • My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

    My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

    Thanks for your response
    Let me give the history - I started with an Apple Express being fed thru a D-Link  EBTR 2310 cable Router from an RCA DCM315 Modem (Pure). Comcast service all the way.
    Got the 1st generation TC in 2008 and merely replaced the Airport Express with the TC. Worked ok
    A year or two ago I did try removing the modem and feeding the TC directly from the modem. Resulted in the same condition I have now - Continuous flashing amber on the TC. So I put the router back in the chain.
    Some time later, at the recommendation of a Comcast rep, I replaced the router with (a Belkin F5D 5231) to see if speed and dropout problems would be improved. I thought it helped some at the time but now I am not so sure.
    Last week I decided to see if a new modem would help with download speeds. So I got another pure cable modem (Motorola SB 6121- high on the Comcast recommended list).
    Got up and running easily with Comcast help and with the modem connected directly to a computer.
    Next I put the TC in the link and again could not get past the TC continuing to flash amber. Although I did get connected to the internet with this configuration I lost connection two both of my printers - one connected by USB and the other wirelessly to the TC. Again everything works fine when I put the Belkin router back in the system.
    However with the router in there, the modem shows the downstream connection to be 10/100 ethernet speed. (Modem light changes color for indicating speeds.}
    I have gone thru all of the combinations of powering down/ up, but all stays the same.
    I can live with what I have but something still doesn’t seem right.
    Thanks again

  • My airport extreme shows a green light, but won't connect to the internet.

    I have an airport extreme, and it stopped working one day, so I reseted it and it's not connecting to the internet now.  It's showing a green light, however, it won't connect to the internet. I live in an apartment complex, so I don't have a cable modem. The router is directly connected to the wall via ethernet. I had the ports checked by connecting the ethernet cord directly to the computer, and the internet is working fine. I tried resetting the router, but it still doesn't connect.

    Your problem is typical Yosemite network.. just reboot the Time Capsule.. no luck reboot the network.. do a restart in correct order.. modem.. wait 2min.. TC .. wait 2min.. clients.
    No luck then do a full reset of the TC and setup in a way that Yosemite can cope with.
    Start from a factory reset. No files are lost on the hard disk doing this.
    Factory reset universal
    Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
    N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
    Setup the TC again.
    Then redo the setup from the computer with Yosemite.
    1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
    eg TCgen5 for basestation and TCwifi wireless name.
    If the issue is wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round. ie plan on a first and second round of changes to fix this.. hopefully.. I will point out other steps that can be round2.
    2. Use all passwords that also comply with 1. but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
    3. If the TC is main router you can skip this point. This is only an issue when the TC is bridged.
    Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking.
    4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
    5. Mount the TC disk in the computer manually.
    In Finder, Go, Connect to server from the top menu,
    Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
    You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
    However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
    6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only. Do the same for ethernet if you use it.
    There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
    You might need to do some more work on the computer itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
    Tell us how you go.
    Someone posted a solution.. See this thread.
    Macbook can't find Time Capsule anymore
    Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
    Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.
    http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/
    Same thing applies to the Airport Extreme or the Express if used as router.. just replace TC in the instructions with AE.

  • Installed iTunes 10.5 but after I restarted my computer it won't connect to the Internet. All other computers in the house connect to Internet just fine. Help!!

    Installed iTunes 10.5 but after I restarted my computer it won't connect to the Internet. All other computers in the house connect to Internet just fine. Help!! I Did all the regular modem diagnostics but that computer won't connect and it's a hard wire connection, not wireless (too far from the wireless signal). Is anyone else having this problem?

    Hello, might try this...
    Make a New Location, Using network locations in Mac OS X ...
    http://support.apple.com/kb/HT2712
    10.5, 10.6, 10.7 & 10.8…
    System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
    10.5.x/10.6.x/10.7.x/10.8.x instructions...
    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
    The interface that connects to the Internet should be dragged to the top of the list.
    IFor 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
    208.67.222.222
    208.67.220.220
    (There may be better or faster DNS numbers in your area, but these should be a good test).
    Click OK.

  • TS1398 Help! MacBook won't connect to the Internet on my network. Never had an issue on other networks, other devices work fine, i.e. iPhone/iPad. Says it's connected. Plugged in Ethernet and tried other browser. Called ISP and all good on their end. 

    Help! MacBook won't connect to the Internet on my network. Never had an issue on other networks, other devices work fine, i.e. iPhone/iPad. Says it's connected. Plugged in Ethernet and tried other browser. Called ISP and all good on their end. 

    You can't change it - just try aagain. 
    https://discussions.apple.com/index.jspa
    Where you find these options:
    Notebooks
    MacBook Pro
    MacBook Air
    iBook
    MacBook
    PowerBook

  • Won't connect to the internet

    my imac won't connect to the internet/server, however, at&t verified that my service is fine. how can i connect?

    Please read this whole message before doing anything.
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    The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
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  • Safari won't connect to the internet (but computer is)

    Today,
    None of our Macintosh (by Apple) devices will connect to the internet. Actually, only Safari says it won't connect to the internet.
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    Any idea why Safari doesn't work? Unfortunatley we don't have Firefox or Chrome on our Macbook to test it out, not sure how to download those without being able to access their respective web pages.
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    Try turning off the router for 5 minutes, then turn it back on.
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    System Preferences / Network / Assist Me is where you find Diagnostics.
    Make sure all the light are green. If not, click Continue.
    iOS: Troubleshooting Wi-Fi networks and connections
    AirPort troubleshooting guide
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  • MacBook won't connect to the Internet V10.5.8

    My Mac book won't connect to the Internet. I've tried deleting then re-installing the air port in the network window as well as moving the system configuration folder to the trash and restarting. Both with no effect. Can anyone help?

    Hi, this has worked for a few...
    Though all of these steps may or may not be needed, I'm including them all.
    Make a New Location, Using network locations in Mac OS X ...
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    The interface that connects to the Internet should be dragged to the top of the list.
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  • My iPod 8GB won't connect to the internet.

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    Assuming other devices successfully connect to the internet via wifi:
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    least ten seconds, until the Apple logo appears.
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    - iOS: Troubleshooting Wi-Fi networks and connections

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